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sarmaulina simangunsong
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GAMBARAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) PADA KARYAWAN PT. POS KANWIL MEDAN sarmaulina simangunsong; Nancy Naomi Aritonang; Hotpascaman Simbolon
Jurnal Psikologi Universitas HKBP Nommensen Vol 8 No 2 (2022): EDISI FEBRUARI 2022
Publisher : Universitas HKBP Nommensen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36655/psikologi.v8i2.1130

Abstract

Organizational Citizenship Behavior (OCB) is important for employees in an organization, because employees with high OCB, namely by showing behavior to help other employees (altruism), voluntary participation and support for organizational functions both professionally and socially natural (civic virtue), personal awareness to work beyond minimum standards (conscientiousness), behavior to alleviate work-related problems faced by others (courtesy) and not to create damaging issues despite feeling irritated (sportsmanship). Research conducted on 60 employees at the PT. Pos Kanwil Medan, which was conducted using total sampling technique, found that Organizational Citizenship Behavior (OCB) among PT. Pos Kanwil Medan are in the moderate category (53.3%), and ​​in high category (46.7%).
Co-Authors Hotpascaman Simbolon Nancy Naomi Aritonang