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All Journal ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING Journal of Trends Economics and Accounting Research Jurnal Masyarakat Madani Indonesia
Dika Setiagraha
Politeknik Negeri Sriwijaya, Palembang
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences

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Penerapan Sistem Penjaminan Mutu Internal pada Pekan Kewirausahaan Unit Entrepreunership Laboratorium Terpadu Mail Hilian Batin; Dika Setiagraha; Ilham Prawidi Sakti
Journal of Trends Economics and Accounting Research Vol 3 No 3 (2023): March 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jtear.v3i3.566

Abstract

The Internal Quality Assurance System is a systemic activity of education quality assurance by universities to supervise the implementation of higher education by the universities themselves on an ongoing basis. The word supervise means 'planning', 'implementation', 'control', and 'development / improvement' of higher education quality standards consistently and continuously for stakeholder satisfaction. In this study, the application of SPMI was carried out in the Entrepreneurship Week program with the hope that it could carry out quality quality. The presence of laboratories in universities is important as a place for students to experiment in the teaching and learning system. Material about Entrepreneurship is always taught to students, but only fixated on assignments but not yet economically valuable. There is an entrepreneurship week program as a forum for students to be creative in selling their products to a wide audience and is always evaluated by the laboratory if there are obstacles in the field. This type of research is a field research with a qualitative descriptive approach. The results showed that the establishment of an internal quality assurance system, especially for the Entrepreneurship Unit as a reference for the implementation of the Entrepreneurship Week program in the future.
Manfaat Literasi Keuangan Pada Perkembangan UMKM di Lingkungan SMK Sjakhyakirti Kota Palembang Yulia Pebrianti; Imas Permatasari; Heni Yuvita; Raras Risia Yoganusmurti; Dika Setiagraha; Ilham Prawidi Sakti; Rizal Afif A. Napitupulu
Jurnal Masyarakat Madani Indonesia Vol. 2 No. 3 (2023): Agustus
Publisher : Alesha Media Digital

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59025/js.v2i3.101

Abstract

Indonesia memiliki peluang besar bagi pertumbuhan Usaha Kecil Mikro dan Menengah (UMKM). Namun, jumlah UMKM yang banyak masih memiliki keterbatasan untuk berkembang lebih besar. Ada beberapa masalah yang cenderung dihadapi oleh pemilik UMKM, salah satunya karena kurangnya pengetahuan dasar mengenai literasi keuangan yang berdampak pada pengetahuan pengelolaan dasar keuangan pada usaha mereka yang membuat UMKM sulit bersaing dengan kompetitor besar. UMKM perlu memiliki langkah strategis untuk meningkatkan kinerja dan mengembangkan skala UMKM agar keberlangsungan usahanya jangka Panjang. Berdasarkan hasil observasi dan wawancara yang dilakukan Tim Pelaksana Kegiatan Pengabdian, diperoleh informasi bahwa cukup banyak pelaku UMKM di Lingkungan SMK Sjakhyakirti, baik yang berstatus sebagai guru, siswa dan masyarakat sekitar lingkungan sekolah yang belum memiliki pengetahuan yang cukup mengenai literasi keuangan. Untuk itu hal yang bisa dilakukan adalah dengan memberikan informasi dasar dan pengetahuan mengenai pengaruh pentingnya literasi keuangan apabila dimiliki oleh pelaku UMKM terhadap perkembangan UMKM di lingkungan SMK Sjakhyakirti Kota Palembang. Kegiatan penyuluhan ini bermanfaat bagi para peserta untuk dapat meningkatkan kesadarannya mengenai pengelolaan keuangan yang baik dengan memiliki pengetahuan literasi keuangan, sehingga apabila menemui kendala di kemudian hari dalam menjalankan UMKM, maka peserta bisa mengatasinya dengan cerdas
Pengaruh Layanan Digital Mobile Banking dan Kepuasan Nasabah terhadap Loyalitas Nasabah Bank Syariah Indonesia Dika Setiagraha; Ilham Prawidi Sakti; Mail Hilian Batin
ARBITRASE: Journal of Economics and Accounting Vol. 4 No. 1 (2023): Juli 2023
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v4i1.1029

Abstract

This study aims to determine digital services in the form of mobile banking services and customer satisfaction and how they impact loyalty for Bank Syariah Indonesia (BSI) customers. The method used uses Partial Least Square (PLS) as a data analysis method in order to find out how far the role of digital mobile banking services can affect customer loyalty. The research sample was obtained from 100 customers of Bank Syariah Indonesia in Palembang city. The results of this study indicate that the mobile banking service variable (X1) has no effect on customer loyalty (Y). On the other hand, in terms of customer satisfaction (X2), its role influences customer loyalty (Y). The customer loyalty variable is 0.693 or 69% which is interpreted to mean that the magnitude of the factors influencing customer loyalty of Bank Syariah Indonesia Palembang can be explained through digital mobile banking services and customer satisfaction. Meanwhile, the remaining 31% can be explained by other factors.
Co-Authors Heni Yuvita Ilham Prawidi Sakti Ilham Prawidi Sakti Imas Permatasari Mail Hilian Batin Raras Risia Yoganusmurti Rizal Afif A. Napitupulu Yulia Pebrianti