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All Journal Jurnal Informasi dan Teknologi Jurnal Sistim Informasi dan Teknologi
Agung Widarman
STT Wastukancana
Computer Science & IT Decision Sciences, Operations Research & Management

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The Application of End User Computing Satisfaction (EUCS) to Analyze the Satisfaction of MyPertamina User Arief Budi Pratomo; Muhammad Ade Kurnia Harahap; Teddy Oswari; Pas Mahyu Akhirianto; Agung Widarman
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 1
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jsisfotek.v5i1.205

Abstract

This study measures how satisfied users are with the application system in order to ascertain both the degree of users' satisfaction and the variables affecting users' contentment. Content, accuracy, format, usability, and timeliness are the five characteristics that make up the End User Computing Satisfaction (EUCS) research model, which is used in this study's quantitative methodology. A purposive selection method was employed to choose the sample for this study, which included 200 respondents. SmartPLS 3.0 software is utilized for the data analysis procedure. One of the five investigated hypotheses was ruled out. Thus, content, correctness, usability, and timeliness are the aspects that can influence application user satisfaction. While the format variable has no impact on program user pleasure. So that the findings of this study can be recommended to companies as authorities to pay more attention to the aspects that affect application user happiness as described.
Analysis of The Influence of Customer Perceived Benefit, Ease of Use and Sales Promotion on The Decision to Use Digital Wallets for Shopeepay Customers Frans Sudirjo; Helmy Syamsuri; Ainil Mardiah; Agung Widarman; Yulia Novita
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.304

Abstract

This study looks at how factors like convenience, utility, and sales promotion affect people's decisions to use multiple e-wallets at once. Because the respondents surveyed utilize e-wallets, and because it is impossible to anticipate how many users there will be over time, this study uses an infinite population. Purposive sampling was employed to choose the sample for this study. Thus, the researcher decided that 250 respondents who had used e-wallets would make up the sample. Researchers use questionnaires to gather data. The questionnaire was disseminated by the researchers via social media. Multiple linear regression analysis with the aid of SPSS software is the data analysis technique used in this study. T-statistics are applied to test this proposition. The choice to use an e-wallet is significantly influenced by sales promotions. Choosing to use an e-wallet is strongly influenced by convenience. The choice to use an e-wallet is significantly influenced by its usability. The decision to utilize an e-wallet is heavily influenced by convenience, usefulness, and sales promotion all at once.
Analysis of The Influence of Digital Advertising Attractiveness, User Satisfaction, and Digitalization Perceive Ease of Use on User Loyalty of Digital Payment Card E-Money Frans Sudirjo; Feliks Anggia Binsar Kristian Panjaitan; Eva Yuniarti Utami; Loso Judijanto; Agung Widarman
Jurnal Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v5i4.422

Abstract

The purpose of this study is to examine if e-money users' loyalty is influenced by promotional attractiveness, satisfaction, and convenience. The people that use electronic money make up the group that this study used. Purposive sampling was the method employed in this study, and the sample size was one hundred participants. The measurement tools used in this study are ordered according to a Likert scale. In order to collect data for this study, questionnaires and a literature review were employed. Multiple linear regression analysis was employed in this study's data analysis. The following conclusions can be made in light of the analysis and conversation: According to the partial regression test (t-test) results, convenience, satisfaction, and the attractiveness of the campaign all significantly affect the loyalty of e-money users. It is known from the simultaneous regression (f-test) results that convenience, satisfaction, and promotional attractiveness all significantly affect e-money user loyalty at the same time. Then, because it has a higher value than the convenience and happiness variables, the promotion attractiveness variable has the most prominent influence on the loyalty of e-money users.
Co-Authors Ainil Mardiah ARIEF BUDI PRATOMO Eva Yuniarti Utami Feliks Anggia Binsar Kristian Panjaitan Frans Sudirjo Helmy Syamsuri Loso Judijanto Muhammad Ade Kurnia Harahap Pas Mahyu Akhirianto Teddy Oswari Yulia Novita