Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal International Journal of Artificial Intelligence Research
Syahruddin Syahruddin
STIE AMKOP
Computer Science & IT Electrical & Electronics Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Effect of Perceptions, Services and System Security on Customer Interest in Using Mobile Banking Applications Syahruddin Syahruddin; Syamsul Alam; Dewi Pratiwi Indriasari
International Journal of Artificial Intelligence Research Vol 6, No 1.1 (2022)
Publisher : International Journal of Artificial Intelligence Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.896

Abstract

The objectives of this study were 1) to determine and analyze the effect of perception on customer interest in making repeat transactions on mobile banking applications, 2) to determine and analyze the effect of services on customer interest in making repeat transactions on mobile banking applications, and 3) to determine and analyze the effect of system security on customer interest in making repeat transactions on mobile banking applications. The research approach is an explanatory causal approach. The analysis method used in this research is the Multiple Regression analysis method. The results showed that 1) Perception has a positive and significant effect on customer interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea, this shows that the better the customer's perception, the higher the customer's interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea, 2) Service has a positive and significant effect on customer interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea, this shows that the better the service provided by employees, the higher the customer's interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea, and 3) System security has a positive and significant effect on customer interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea, this shows that the better the security of the BRImo system, the higher the customer's interest in making repeat transactions on mobile banking applications at BRI Kanca Tamalanrea.
Co-Authors Indriasari, Dewi Pratiwi Syamsul Alam