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Pelaksanaan Pelayanan Publik Di Kantor Desa Karang Anyar Kecamatan Semendawai Timur Ibrahim, Ibrahim; Niswah, Choirun; Efendi, Aris
Jurnal Visionary : Penelitian dan Pengembangan dibidang Administrasi Pendidikan Vol 12, No 1 (2024): April
Publisher : Prodi Administrasi Pendidikan, Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/vis.v12i1.10520

Abstract: This research is entitled "Implementation of Public Services at the Karang Anyar Village Office, East Semendawai Subdistrict." The problems that have occurred are that administrative services for population in the village face difficulties in processing the issuance of Family Cards (KK), errors, and a lack of availability of administrative services such as ID cards (KTP), Family Cards (KK), and Birth Certificates. The research method used is qualitative with descriptive characteristics. Data collection techniques include observation, interviews, and documentation. The collected data is then analyzed and presented or data reduction is performed, followed by drawing conclusions. The results of this study show that the implementation of public services has been carried out quite well through several indicators. This includes the reliability of employees who are skilled in using service process aids, reliability seen from their level of education, reliability derived from a wealth of knowledge and experience, and more. Additionally, there is responsiveness in quickly responding to service requests, providing assurance in service delivery, and ensuring timeliness. There is empathy in understanding the needs of the community and attempting to understand their complaints. There are tangible facilities for service at the Karang Anyar Village Office. Furthermore, factors affecting service implementation include the availability of resources, employee awareness, and community support.Keywords: Implementation, Public ServicesAbstrak: Penelitian ini berjudul Pelaksanaan Pelayanan Publik di Kantor Desa Karang Anyar Kecamatan Semendawai Timur. Adapun permasalahan yang terjadi, yaitu pelayanan administrasi kependudukan di desa tersebut memiliki kesulitan dalam mengurus pembuatan KK, kesalahan dan kurangnya penyediaan layanan administrasi KTP, KK, Akte Kelahiran. Metode penelitian yang digunakan adalah kualitatif dengan karakteristik deskriptif. Teknik pengumpulan data menggunakan observasi, wawancara dan dokumentasi. Data yang diperoleh kemudian dianalisis dan disajikan kembali atau direduksi data lalu disajikan kemudian ditarik kesimpulan. Hasil penelitian ini menunjukan bahwasanya proses pelaksanaan pelayanan publik sudah dilaksanakan cukup baik melalui beberapa indikator, yaitu dengan melaksanakan kehandalan para pegawai yang handal dalam menggunakan alat bantu proses pelayanan, handal yang dilihat dari jenjang pendidikan, handal yang dimiliki dari banyak wawasan dan pengalaman, dan lainnya. Kemudian ketanggapan dalam merespon cepat pelayanan. Memberikan jaminan dalam pelayanan, jaminan tepat waktu. Empati dengan mengetahui kebutuhan masyarakat, mencoba memahami keluhan masyarakat. Kemudian, berwujud yang berupa fasilitas pelayanan di kantor desa Karang Anyar. Selanjutnya faktor-faktor yang mempengaruhi pelaksanaan pelayanan dengan adanya sarana yang tersedia, faktor kesadaran pegawai, dan juga dukungan dari masyarakat.Kata Kunci: Pelaksanaan, Pelayanan Publik

Pelaksanaan Mutasi Internal Pegawai di Dinas Pendidikan Kota Palembang Niswah, Choirun; Ibrahim, Ibrahim; Sari, Ika Mulia; Febriyanti, Febriyanti
Jurnal Visionary : Penelitian dan Pengembangan dibidang Administrasi Pendidikan Vol 12, No 2 (2024): Oktober
Publisher : Prodi Administrasi Pendidikan, Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/vis.v12i2.10963

Abstract: This research is entitled "Implementation of Internal Employee Mutations at the Education Office of Palembang City". Internal employee mutation is the transfer of employees from their previous duties to other duties in order to develop their capabilities so that they can provide maximum performance and contribution to the institution. The purpose of this study is to determine the implementation of internal employee mutations at the Education Office of Palembang City and to identify the supporting and inhibiting factors during the implementation of internal employee mutations at the Education Office of Palembang City. This research was conducted using qualitative research methods and informants in this study were the Head of the General and Personnel Subdivision, Human Resources Analyst Apparatus, and 2 (two) employees who applied for internal mutation. The data collection techniques used in this study were observation, interviews, and documentation. The data analysis techniques used were data reduction, data presentation, and conclusion. To test the validity of this research, the researcher used triangulation of sources, triangulation of techniques, and triangulation of time. The results of the research indicate that the process of applying for internal employee mutations at the Education Office of Palembang City is not immediate, but based on administrative review by the personnel department and decisions from the BKPSDM established by the issuance of Mutation Decree. The decision on position determination is made based on policies and regulations in accordance with the results of job analysis and workload analysis that have been conducted. The supporting and inhibiting factors of the Implementation of Internal Employee Mutations at the Education Office of Palembang City are the supporting factors namely the request by the employees themselves, based on the principle of the right man on the right job, and the institution's commitment to employee performance. Meanwhile, the inhibiting factor is the process of obtaining signatures from officials which takes a long time.Keywords: Implementation, Internal Employee MutationAbstrak: Penelitian ini berjudul “Pelaksanaan Mutasi Internal Pegawai di Dinas Pendidikan Kota Palembang”, Mutasi internal pegawai merupakan perpindahan pegawai dari bidang tugas yang sebelumnya ke bidang tugas yang lain guna pengembangan kemampuan yang dimiliki agar bisa memberikan prestasi dan kontribusi yang maksimal bagi instansi. Tujuan penelitian ini adalah untuk bisa mengetahui pelaksanaan mutasi internal pegawai di Dinas Pendidikan Kota Palembang dan mengetahui faktor pendukung dan penghambat apa saja yang ada saat pelaksanaan mutasi internal pegawai di Dinas Pendidikan Kota Palembang. Penelitian yang dilakukan dengan menggunakan metode penelitian kualitatif dan informan pada penelitian ini adalah Kepala Subbagian Umum dan Kepegawaian, Analis Sumber Daya Manusia Aparatur, dan 2 (dua) pegawai yang mengajukan mutasi internal. Adapun teknik pengumpulan data yang digunakan dalam penelitian ini yaitu observasi, wawancara, dan dokumentasi. Teknik analisis data yang digunakan ialah reduksi data, penyajian data, dan kesimpulan. Adapun untuk menguji keabsahan dari penelitian ini peneliti menggunakan uji keabsahan triangulasi sumber, triangulasi teknik dan triangulasi waktu. Hasil dari penelitian yang peneliti dapat dari pelaksanaan mutasi internal pegawai di Dinas Pendidikan Kota Palembang menunjukkan bahwa proses pengajuan mutasi internal oleh pegawai dilakukan tidak serta merta, namun berdasarkan telaah administrasi oleh bidang kepegawaian dan keputusan dari BKPSDM yang ditetapkan dengan penerbitan SK Mutasi. Keputusan penentuan jabatan dilakukan berdasarkan kebijakan dan peraturan perundang-undangan yang berlaku sesuai dengan hasil analisis jabatan dan analisis beban kerja yang telah dilakukan. Faktor pendukung dan penghambat dari Pelaksanaan Mutasi Internal Pegawai di Dinas Pendidikan Kota Palembang ialah faktor pendukungnya yaitu permintaan sendiri oleh pegawai yang bersangkutan, berdasarkan prinsip the right man on the right job orang yang tepat berada di posisi yang tepat, dan komitmen instansi terhadap kinerja pegawai. Sedangkan faktor penghambatnya yaitu proses tandatangan pejabat yang membutuhkan waktu lama.Kata Kunci: Pelaksanaan, Mutasi Internal Pegawai

Strategi Pemasaran Pendidikan dalam Menumbuhkan Minat Calon Peserta Didik di MA Babul Ulum Mariana Ibrahim, Ibrahim; Niswah, Choirun; Egito, Lefil
Indo-MathEdu Intellectuals Journal Vol. 4 No. 3 (2023): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v4i3.373

This research aims to analyze education marketing strategies in cultivating the interest of prospective students. The study uses a qualitative research method with descriptive characteristics. Informants include school principals, public relations officers, administrative staff, and students, and the information is obtained through interviews, observations, and documentation. The data analysis techniques consist of data reduction, data presentation, and drawing conclusions. Furthermore, data validity is ensured through triangulation to ascertain the reliability of the data in this research. The results of this study reveal that MA Babul Ulum Mariana employs market targeting strategies to identify market segments based on location, with students as the primary target in their educational marketing efforts. When defining market segments, schools typically establish specific criteria that become the primary focus in educational marketing. In terms of competitive positioning strategies, MA Babul Ulum Mariana undoubtedly has its own advantages and uniqueness in educational marketing. This is done to compete with other educational institutions, as each school has its own flagship programs designed to support student potential development for them to achieve success. In the mix of strategies, MA Babul Ulum Mariana combines various elements to support its educational marketing efforts, including flagship programs, a strategically located school, good collaboration with human resources, and affordable pricing

Pengawasan Kepala Sekolah tentang Kedisiplinan Guru di MTs Ilham Palembang Ibrahim, Ibrahim; Niswah, Choirun; Ramlah, Putri Maharany
Indo-MathEdu Intellectuals Journal Vol. 5 No. 1 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i1.383

This research aims to understand how the supervision of the school principal regarding teacher discipline is carried out at mts Ilham Palembang. The research subjects consist of monitoring, inspection, guidance, punctuality, work process compliance, and work results compliance. This research is a qualitative descriptive study, and the research subjects include three individuals, namely the school principal, the vice principal in charge of the curriculum, and the teachers. Data is collected through three methods: interviews, observations, and documentation. The data analysis technique involves data collection, data presentation, and data verification. The research findings indicate that: (1) Monitoring is carried out by supervising teachers while they are teaching in the classroom. (2) Inspection involves structured examinations of teachers and their attendance. (3) Guidance includes planning, discussion, and evaluation meetings related to teacher discipline. (4) Punctuality entails checking the teachers' punctuality according to the established schedule. (5) Work Process Compliance involves the principal monitoring a teacher's work process according to the schedule and the implementation plan. (6) Work Results Compliance consists of the principal consistently appreciating teachers who adhere to their work results and evaluating any mistakes in the work process

Pelaksanaan Program Tahfidz Al-Qur’an di MAN 2 Palembang Dwiyana, Annisa; Niswah, Choirun; Ibrahim, Ibrahim
Indo-MathEdu Intellectuals Journal Vol. 5 No. 3 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i3.1443

The aim of this research is to understand the implementation of the tahfidz program at MAN 2 Palembang and to identify the supporting and inhibiting factors during the implementation of the Qur’an memorization program at MAN 2 Palembang. This research employs a qualitative research method, and the informants include the head of the madrasa, the head of the Darul Ulum tahfidz house, tahfidz supervisors, and students. The data collection techniques used in this study are observation, interviews, and documentation. The data analysis techniques employed are data reduction, data presentation, and conclusion drawing. The validity of the data is tested using triangulation, which includes source triangulation, technique triangulation, and time triangulation. The results of the research indicate that the tahfidz Qur’an program at MAN 2 Palembang is carried out through direction, motivation, communication, and coordination in each process, starting with determining the program's objectives, defining success indicators, setting the implementation schedule, and appointing program coordinators. The supporting factors include adequate facilities and infrastructure, quality human resources, the presence of rewards and punishments, and the program's timing. The inhibiting factors include the students' own attitudes and their surrounding environment

Pengaruh Kurikulum Merdeka Terhadap Pembentukan Karakter di SMP Islam Al-Azhar Cairo Palembang Nisa, Nurul Hidayahtun; Niswah, Choirun; Ibrahim, Ibrahim
Indo-MathEdu Intellectuals Journal Vol. 5 No. 3 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i3.1445

This research aims to determine whether the implementation of the independent curriculum (kurikulum merdeka) has an impact on character development at SMP Islam Al-Azhar Cairo Palembang. The research population consists of 140 seventh-grade students at SMP Islam Al-Azhar Cairo Palembang. The instruments used for data collection are questionnaires and documentation. Data collection took place from April 25 to May 29, 2024. The data analysis technique used is simple linear regression analysis. The research results indicate, first, that there is an impact of the independent curriculum implementation on the character development of students at SMP Islam Al-Azhar Cairo Palembang. This is evidenced by the data analysis results, showing that the calculated r value of 0.712 is greater than the product moment table r value, which is 0.312 at a 5% confidence interval and 0.403 at a 1% confidence interval for N = 40. Second, the implementation of the independent curriculum has a high impact on the character development of students at SMP Islam Al-Azhar Cairo Palembang, as the calculated r value of 0.712 falls within the range of 0.600 to 0.800, indicating a high/strong interpretation

Pengawasan Kedisiplinan Peserta Didik di SMA Negeri 1 Pangkalan Lampam Ibrahim, Ibrahim; Rosnadear, Peni; Niswah, Choirun
Indo-MathEdu Intellectuals Journal Vol. 5 No. 3 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i3.1446

This research aims to understand the process of student discipline supervision at SMA Negeri 1 Pangkalan Lampam. The researcher uses a descriptive qualitative approach with a qualitative research type. The research method employed is descriptive, with data collection techniques including observation, interviews, and documentation. The data analysis techniques used are data reduction, data presentation, and data verification. The validity of the data in this research is tested using source triangulation, technique triangulation, and time triangulation. The analysis results indicate that the process of supervising student discipline at SMA Negeri 1 Pangkalan Lampam involves monitoring, inspection, guidance and direction, disciplinary actions, and corrective measures. The research concludes that the supervision of student discipline at SMA Negeri 1 Pangkalan Lampam is not yet optimal, particularly in the stages of guidance or direction and disciplinary actions. This is evidenced by the students' lack of awareness regarding the importance of discipline in school

Pelaksanaan Rekrutmen Tenaga Pendidik di SMP Nurul Amal Palembang. Ibrahim, Ibrahim; Erwin, Erwin; Niswah, Choirun
Indo-MathEdu Intellectuals Journal Vol. 5 No. 4 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i4.1715

The purpose of this study is to analyze the recruitment process of educators at SMP Nurul Amal Palembang. This research employs a descriptive method with a qualitative approach. The informants in this study consist of 7 individuals, including the principal, the head of administration, teachers, and administrative staff. Data collection techniques used involve data reduction, data presentation, data verification, and conclusion drawing. The validity of the data is ensured through source triangulation, time triangulation, and technique triangulation. The research results indicate that the recruitment process of teaching staff at SMP Nurul Amal Palembang has been carried out effectively through guidance, coordination, communication, and motivation. This recruitment process includes the formation of a recruitment committee, analysis of teaching staff needs, the creation and posting of open recruitment announcements, registration of teaching staff candidates, guidance during selection, determination of the accepted teaching staff, and re-registration of the accepted teaching staff at SMP Nurul Amal Palembang. The recruitment process was conducted in accordance with the expectations of the school

Pemasaran Jasa Pendidikan di MTs Al-Ikhlas Keban II-Musi Banyuasin Ibrahim, Ibrahim; Salpiana, Ika; Niswah, Choirun; Febriyanti, Febriyanti
Indo-MathEdu Intellectuals Journal Vol. 5 No. 4 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i4.1725

This study discusses the process of marketing educational services at MTs Al-Ikhlas Keban II-Musi Banyuasin. The research is qualitative in nature, employing a descriptive approach. Data collection methods include observation, interviews, and documentation. The data analysis techniques involve data collection, data presentation, verification, and drawing conclusions. To ensure the validity of the data, the researcher used triangulation, which consists of time triangulation, method triangulation, and source triangulation. The findings of this research indicate that the marketing of educational services at MTs Al-Ikhlas Keban II has been implemented effectively. The products offered by the madrasah meet the needs and expectations of the users. The marketing of educational services is conducted through a well-organized process and effective educational customer strategies, spreading information about quality and products via social media platforms such as Facebook and Instagram, as well as using banners. This process is also supported by skilled human resources in their respective fields. The marketing costs are covered by the madrasah budget and do not hinder the process. Prospective students are not charged any registration fees. The madrasah is strategically located, surrounded by many residents and several elementary schools/madrasah ibtidaiyah

Evaluasi Proses Pendidikan Karakter Disiplin Peserta Didik di SMP Negeri 7 Palembang Pebriyanti, Dina; Niswah, Choirun; Ibrahim, Ibrahim; Febriyanti, Febriyanti
Indo-MathEdu Intellectuals Journal Vol. 5 No. 4 (2024): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v5i4.1765

The aim of this study is to understand how the evaluation process of student disciplinary character education is conducted at SMP Negeri 7 Palembang. This study uses a descriptive method with a qualitative approach. The study involved 8 informants, including the Principal, Vice Principal, teaching staff, non-teaching staff, students, and 3 parents. Data collection techniques employed include data reduction, data presentation, data verification, and conclusion drawing. The validity of the data was ensured through triangulation, consisting of source triangulation, time triangulation, and technique triangulation. The results of the analysis show that the evaluation has gone well as expected. This is achieved through coordination involving all stakeholders, with plans and objectives set by the principal to all parties. Each stakeholder is required to work together and discuss in advance to ensure that coordination runs smoothly, both in learning and habituation. This coordination is carried out regularly every month. Furthermore, intracurricular implementation involves the application of disciplinary character values in all subjects, attendance recording, and habituation that associates disciplinary character in students. Supervision is carried out by monitoring teacher performance through daily observation and attendance, as well as by building a school culture that supports an environment that pays attention to the character of discipline.

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