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All Journal Al-DYAS : Jurnal Inovasi dan Pengabdian kepada Masyarakat Innovative: Journal Of Social Science Research
Srimaria Ulfa
Universitas Andalas
Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Gaya Kepemimpinan Situasional dalam Kemajuan Pembangunan Infrastruktur Daerah Suryatman Desri; Ahmad Fikri; Srimaria Ulfa
Al-DYAS Vol 2 No 3 (2023): OKTOBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/aldyas.v2i3.1466

Abstract

Leadership is an individual action that can have an impact on the community (regional heads have an impact on the community) in order to get support for village development goals. The ability of a leader to influence his followers and persuade them to work according to his instructions is referred to as a leader's style. A philosophy called situational leadership places a strong emphasis on the state of followers or subordinates. Use research techniques to gather scientific knowledge carefully by gathering sources from research literature found in various scientific journals. Consultative and participatory leadership styles are among the many styles available in situational leadership. Both suggest that if leadership has been used, especially in development that is supported by a transparent development plan and carried out in accordance with established pathways and processes.
Pengaruh Persepsi Kemudahan Penggunaan Aplikasi dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Gojek Di Kota Payakumbuh Syuryatman Desri; Firli Mawadda; Srimaria Ulfa; Bima Satria Adinarta
Innovative: Journal Of Social Science Research Vol. 4 No. 1 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i1.8132

Abstract

Kemajuan teknologi telekomunikasi yang sangat pesat membawa dampak yang besar bagi berbagai aspek kehidupan manusia, tidak terkecuali dalam dunia bisnis. Bidang jasa transportasi mengalami kemajuan dalam perkembangan teknologi yang berupa program aplikasi. Gojek merupakan sebuah perusahaan teknologi asal Indonesia yang melayani angkutan melalui jasa ojek. Penelitian ingin melihat apakah kemudahan penggunaan aplikasi dan kualitas pelayanan Gojek berpengaruh terhadap kepuasan pelanggan di Kota Payakumbuh. Metode yang digunakan adalah metode kuantitatif. Penelitian dilakukan di Kota Payakumbuh dengan responden berjumlah 30 orang melalui penyebaran kuesioner. Data diolah menggunakan Software Statistical Program for Social Science (SPSS) dengan Analisis Regresi Berganda. Hasil dari penelitian ini yaitu persepsi kemudahan penggunaan aplikasi secara parsial berpengaruh terhadap kepuasan dan kualitas pelayanan secara parsial tidak berpengaruh terhadap kepuasan. Secara simultan persepsi kemudahan penggunaan aplikasi dan kualitas pelayanan berpengaruh terhadap kepuasan pelanggan.
Co-Authors Ahmad Fikri Bima Satria Adinarta Firli Mawadda Suryatman Desri