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All Journal Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi)
teni agustina, teni
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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Hubungan Stres Kerja terhadap Kinerja Karyawan pada PT Tunas Mobilindo Parama Jakarta Selatan Agustina, Teni; Lestari, Nurlaela Eva Puji; Rismayanti, Shella
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 17, No 2 (2019): September 2019
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (220.155 KB) | DOI: 10.31294/jp.v17i2.6210

Abstract

Human resource management is very important for companies in managing, managing and utilizing employees so that they can function productively for the achievement of company goals. Efforts to improve employee performance, including paying attention to work stress. Stress is also very influential impact on the company because it involves the performance of employees in carrying out their duties and responsibilities within the company organization. This study aims to determine the effect of work stress on employee performance in the Mechanical Engineering section of PT Tunas Mobilindo Parama. Data analysis uses Validation test, Reabilitation test, correlation coefficient test, determination test and regression equation test. This study used a saturated sample of 30 respondents from the Mechanical Engineering section at PT Tunas Mobilindo Parama. The research method in this study uses multiple linear regression method with the data processed is work stress (X) on employee performance (Y). While for the calculation of the correlation coefficient test shows that the influence of work stress has a strong or high effect on employee performance that is equal to 0.855 and for the calculation of the test of determination gets 74.2% results, which means that work stress (X) has a big effect or has a strong relationship on employee performance ( Y) with the remaining other factors equal to 25.8%. Key Words: Work Stress, Employee Performance
PENGARUH MOTIVASI BELAJAR DAN PERSEPSI ATAS METODE PEMBELAJARAN TERHADAP PRESTASI BELAJAR ILMU PENGETAHUAN SOSIAL SISWA (Pada SMPN 98 Jakarta Selatan) Agustina, Teni
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 12, No 2 (2014): SEPTEMBER 2014
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v12i2.1144

Abstract

In the process of teaching and learning in schools is very necessary motivation to make students feel excited in Belaja. Needs encouragement or motive to perform certain actions, where it is believed that if the deed has been done, then the equilibrium state was reached and there arose perassan satisfied within the individual. This study aims to determine the extent of the influence on the perception of learning motivation learning method to learning achievement IPS students. These results indicate that there is significant influence learning motivation and perception of the teaching methods together towards achievement of social studies students, a significant difference between achievement motivation toward social studies students and a significant difference between the perceptions of the learning method of learning achievement IPS students. Keywords: Motivation, Perception of Learning Methods and Learning Achievement IPS
ANALISIS FAKTOR KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT UNIBLESS INDO MULTI JAKARTA SELATAN Agustina, Teni; Oktiani, Nurvi; Lestari, Nurlaela Eva Puji

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.809 KB) | DOI: 10.31955/mea.v5i1.701

Abstract

For attempting the Quality of Service as a one of marketing strategy, it is an obligation for fulfill all of Customer Expectation, The Company must have bargained service which can be received and felt by consumer, and it is good choices, that the service can be excess than the expectation of consumer, until it can be created the high of Service Quality performance. In other hand the purpose of this research know the factors from service quality which have been done and which is the others factor must be given more attention for increasing the consumer service. The methods from this research use quantitative, with data have been collected by Questionnaires, the amount of samples consist of 60 respondents, from the Customer of PT UNIBLESS INDO MUKTI, beside that use analysis Factor with the Processing data use Correlation factor, extraction factor and Rotation Factor From the result of research, it can be decided the factor that have been done in this company is the knowledge of customer needs, and in other hands the factors which must have been more attention is how to the company create the high value and product performance, in advice from the result the company must think of the steps or strategies for creating the high value until the purpose of company for increasing customer satisfaction have achieved
ANALISIS FAKTOR PENENTU KUALITAS PRODUK DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA CV. PANDAWA DIGITAL PRINTING DEPOK Lestari, Nurlaela Eva Puji; Agustina, Teni; Oktiani, Nurvi

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.735 KB) | DOI: 10.31955/mea.v5i1.946

Abstract

Untuk menjadi sebuah perusahaan jasa printing yang besar dari banyaknya pesaing yang mempunyai bidang yang sama, perusahaan perlu memperhatikan kualitas produk yang akan ditawarkan pada pelanggan. Hal ini bisa berdampak pada loyalitas pelanggan dan sebagai sumber keberlangsungan pada masa mendatang. Tujuan dari penelitian ini adalah untuk mengetahui analisis faktor penentu kualitas produk terhadap loyalitas pelanggan pada CV Pandawa Digital printing Depok. Penelitian ini menggunakan metode deskriptif kuantitatif dan sampel probability merupakan sampel random sampling dalam kemungkinan keseluruhan anggota populasi dapat terpilih sebagai sampel dalam penelitian. Pengambilan data dalam bentuk kuisioner menggunakan pernyataan sebanyak 15 butir soal. Sedangkan sampel yang digunakan sebanyak 70 dari karyawan CV Pandawa Digital Printing Depok. dengan pengujian maka hasil koefisien korelasi dapat memperoleh nilai 0.693 dengan kesimpulan hubungan kuat antara kualitas produk dan loyalitas pelanggan. Sedangkan dari hasil uji koefisien determinasi diperoleh hasil sebesar 0.58% menunjukan akan adanya kualitas produk yang berpengaruh pada loyalitas pelanggan dengan tingkat hubungan sedang dan 42% sisanya dipengaruhi oleh faktor lain yang belum diketahui penulis pada penelitian ini. Dari hasil penelitian ini dapat disimpulkn sebagai berikut yang pertama kualitas produk berpengaruh kuat terhadap loyalitas pelanggan; dan kedua kualitas produk memiliki tingkat hubungan sedang dengan loyalitas pelanggan.
PENGARUH MANAJEMEN KINERJA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PENGGUNA JASA TRANSPORTASI Oktiani, Nurvi; Lestari, Nurlaela Eva Puji; Agustina, Teni

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.748 KB) | DOI: 10.31955/mea.v5i3.1345

Abstract

Transportation system in Indonesia as a general and especially in Jakarta have been integrated and managed for fulfill and increasing demand for user in Public Transportation, the managing of Public Transportation is needed not only demand user but also make connection for user duties, so that can reach efficiency and efficient and achieve satisfaction, one of ways for managing Public transportation with increasing performance management and service quality. The research have a purpose for knowing what extent the impact of Performance management and Service Quality toward increasing of Customer Satisfaction the user of Public Transportation. The Methods of research use Quantitative with ordinal scale, and the amount of samples consist of 400 user of public Transportation in Transjakarta. The Data is taken by Spread of Questionnaire, The Processing data have been used by Statistical Package For Social Sciences(SPSS) with Reliabilities, Validities, Normality of Residual, Multicollinearity, heteroscedasticity, autocorrelation, partial correlation between independent variable and evaluation of Regression. From the result can explain between Performance Management and Service Quality have significant relation toward customer satisfaction beside that it have been significant impact between variables, with determinant coefficient performance management and service quality can explain customer satisfaction with amount 54.5% leftovers can be described with another factors such as customer relationship management and Customer expectation, etc, and the advice in the future for consideration, it is need new strategies or program for increasing customer satisfaction.
Co-Authors Nurlaela Eva Puji Lestari, Nurlaela Eva Puji Nurvi Oktiani, Nurvi Rismayanti, Shella