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Analisis Selera Konsumen Terhadap Atribut Produk dalam Keputusan Pembelian Minuman Mixue Salma Aqila Putri; Hamidah Hendrarini; Dona Wahyuning Laily
Jurnal Ilmiah Universitas Batanghari Jambi Vol 23, No 3 (2023): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v23i3.4050

Abstract

Mixue is an ice cream shop with cheap and delicious prices, making Mixue expand massively throughout Indonesia in a fairly short time. This study aims to identify and analyze the characteristics, purchasing decision process and consumer tastes towards the attributes of Mixue beverage products. This research was conducted at the Mixue shop in the Dharmawangsa and Ngagel Surabaya branches. The sampling technique was "accidental sampling" with a total of 84 consumers. The analytical method uses descriptive analysis and Fishbein multi-attribute analysis with the help of a questionnaire and Microsoft Excel 2019. Based on the analysis using Fishbein's multi-attributes, the attribute that has the most interest is price, while the attributes that consumers trust the most are price, brand. Based on the Fishbein score obtained at 101.69, it can be said that consumer tastes for Mixue beverage products are included in the like category.
Pengaruh Cita Rasa, Promosi melalui Media Sosial, Store Atmosphere, dan Kualitas Pelayanan dengan Harga sebagai Variabel Intervening terhadap Keputusan Pembelian di Coffee Shop Scope Coffe Tuban Adinda Eka Novita Sari; Hamidah Hendrarini; Prasmita Dian Wijayanti
Jurnal Ilmiah Universitas Batanghari Jambi Vol 23, No 3 (2023): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v23i3.3692

Abstract

The Purpose of this research aims to analyze the effect of exogen latent variables taste (X1), promotion through social media (X2), store atmosphere (X3), and service quality (X4), with endogen variable namely purchase decision (Y1) and price (Z1) as an intervening variable. Place of this research was conducted in coffee shop Scope Coffe in Tubanwith a total respondents is 97 were the analyzed by Structural Equation Model Partial Least Square (SEM- PLS) with Smart PLS app 4.0 version. The result of this research is the direct effect and indirect effect, with the accepted result of direct effect is variables taste, and service quality to price variable where the p- values < 0.05 and t-statistic > 1.96, and the result of indirect effect accepted is price variable fully mediate variable service quality to purchase decision where the p- values < 0.05 and t-statistic > 1.96.
CONTENT MARKETING INSTAGRAM UNTUK MEMPERTAHANKAN CUSTOMER RETENTION MELALUI CUSTOMER ENGAGEMENT PADA KONSUMEN PRODUK MIE INSTAN MEREK LEMONILO Annisa Ainan Salsabila; Hamidah Hendrarini; Eko Nurhadi
JAS (Jurnal Agri Sains) Vol 8, No 1: Juni 2024
Publisher : Universitas Muara Bungo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36355/jas.v8i1.1303

Abstract

Tujuan diadakan penelitian ini adalah untuk menganalisis pengaruh content  marketing terhadap customer engagement pada konsumen mie instan merek Lemonilo di Kota Surabaya, untuk menganalisis pengaruh customer  engagement terhadap customer  retention pada  konsumen mie instan merek Lemonilo di Kota Surabaya, untuk menganalisis pengaruh content  marketing terhadap customer  retention pada mie instan merek Lemonilo di Kota Surabaya, dan untuk menganalisis pengaruh content marketing terhadap customer  retention dengan customer  engagement sebagai  variabel  intervening  pada konsumen mie instan merek Lemonilo di Kota Surabaya.Metode penelitian yang digunakan dalam penelitian ini adalah metode deskriptif dan analisis dengan pendekatan kuantitatif.Hasil penelitian menunjukkan bahwacontent marketing  berpengaruh positif dan signifikan terhadap customer engagement. Customer engagement berpengaruh positif dan signifikan terhadap customer retention. Content marketing berpengaruh positif dan signifikan terhadap customer retention.Content marketing berpengaruh positif dan signifikan terhadap customer retention melalui customer engagement sebagai variabel intervening.