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Journal : Jurnal Kesehatan Wira Buana

KARAKTERISTIK PENYAKIT TUBERKULOSIS (TBC) PARU Asmirati Yakob; Lina Alfiyani; Avi Arya Buana Jaya Putra
Jurnal Kesehatan Vol 7 No 2 (2023): Jurnal Kesehatan September 2023
Publisher : Akbid Wirabuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55919/jk.v14i7.124

Abstract

Tuberculosis (TB) is an infectious disease that is mostly caused by mycobacterium tuberculosis germs.This disease generally causes signs and symptoms that vary greatly in each sufferer, ranging from asymptomatic to very acute symptoms. The purpose of this study is to determine the characteristics of Pulmonary Tuberculosis (TB) at Manguharjo Madiun Lung Hospital in 2023. The research design used in this study is Descriptive. The population in this study was all outpatients diagnosed as TB sufferers, this study was conducted at the Manguharjo Lung Hospital in Madiun. Sample selection is done by 'purposive sampling', and meets the 'inclusion and exclusion criteria. The variables in this study used a single variable, namely the characteristics of pulmonary TB patients (gender, age, education, health insurance and occupation). The data collection technique used is primary data taken at the time of research. Based on the characteristic research of tuberculosis patients at Manguharjo Madiun Lung Hospital, it can be concluded that the characteristics seen from the age of the patient and male gender, who are more than 38 years old, higher education, and IRT (Housewife) work are characteristics of patients who come to visit the hospital.Keyword : Characteristics, Tuberculosis
EFEKTIVITAS PELAYANAN ADMINISTRASI RUMAH SAKIT TERHADAP INDEKS KEPUASAN MASYARAKAT Lina Alfiyani; Asmirati Yakob; Noor Alis Setiyadi; Didik Mulyono; Subagio Utomo; Winda Fitriana Sari
Jurnal Kesehatan Vol 7 No 2 (2023): Jurnal Kesehatan September 2023
Publisher : Akbid Wirabuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55919/jk.v14i7.126

Abstract

This study aims to determine the effect of hospital administration services on the community satisfaction index in hospitals. Several previous studies have shown that the quality of administrative services and health services greatly affects patient satisfaction in hospitals. Therefore, this study focuses on hospital administration services and how it affects the community satisfaction index. The research method used was a survey with questionnaires given to patients in hospitals. The data obtained were then analyzed using regression techniques to determine the effect of administrative service variables on the community satisfaction index. The results showed that hospital administration services had a significant influence on the community satisfaction index in the hospital. This shows that good administrative services can increase patient satisfaction in the hospital. Therefore, hospitals need to pay attention to the quality of their administrative services to increase patient satisfaction and improve the hospital's reputation in the community.Keywords : Effectiveness, Hospital Administration, Community Satisfaction Index