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All Journal Journal on Education Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Putri Dina
Universitas Islam Negeri Sumatera Utara
Education Nursing Public Health Other

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Employee Performance Analysis at UPT Puskesmas Simalingkar Indah Doanita Hasibuan; Putri Dina; Sri Devi; Muhammad Ridwan; Sufiah Adena Putri
PROMOTOR Vol. 7 No. 1 (2024)
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v7i1.566

Abstract

Quality health services are very important to maintain the welfare of the community. The role of Puskesmas has significance in providing health services according to the needs of residents in an area. This research focuses on the Technical Implementation Unit (UPT) of Simalingkar Health Center in Medan. The performance of employees in this unit is a major factor in achieving health service standards. This study used a qualitative approach with a descriptive approach, involving participants from the puskesmas and patients who had received services at the Simalingkar Health Center. Data was collected through in-depth interviews with stakeholders. The results of research at the Simalingkar Puskesmas as a whole, both from the puskesmas and patients, that the performance of employees at the Simalingkar Puskesmas UPT is generally considered good. However, several aspects need to be improved at the Simalingkar Health Center. Such as improving the quality of patient care, communication training among fellow employees, and further evaluation of certain health programs. This recommendation can be used as a basis to continue to improve the quality of health services at the Simalingkar Health Center. It can be the basis for continuing to improve the quality of health services at Puskesmas Simalingkar, focusing on aspects that can have a positive impact on the community. Periodic evaluation of employee performance, patient involvement as the main stakeholder, and implementation of concrete improvements are expected to improve the effectiveness and efficiency of health services at the Simalingkar Health Center.
Analisis Tantangan dalam Implementasi Administrasi Puskesmas di Puskesmas Simalingkar Putri Dina; Nurul Rahmawati; Sri Devi; Ira Sri Mawarni Hasibuan; Shufiah Adena Putri; Dewi Agustina
Journal on Education Vol 6 No 4 (2024): Journal on Education: Volume 6 Nomor 4 Mei-Agustus 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v6i4.6378

Abstract

In carrying out administration at the Community Health Center, there are several challenges that can hinder the implementation of this administration. This research aims to identify and analyze the challenges faced in implementing administration at the Simalingkar Community Health Center. This research uses a qualitative approach. Data collection was carried out through in-depth interviews and observations consisting of the Head of the Community Health Center, Head of Administration, a Community Health Center employee and one of the patients using health services. The results of this discussion show that there are several challenges in implementing administration at the Simalingkar Community Health Center, including a lack of understanding of information technology, obstacles in implementing Electronic Medical Records (RME), unstable data management, and internal challenges in employee performance. By overcoming this challenge, it is hoped that the Simalingkar Community Health Center can improve the effectiveness and quality of administrative services, as well as have a positive impact on the communities served.
Co-Authors Agustina, Dewi Indah Doanita Hasibuan Ira sri mawarni Hasibuan Muhammad Ridwan Nurul Rahmawati Shufiah Adena Putri Sri Devi Sufiah Adena Putri