Article Per Year (5 Year)
p-Index From 2019 - 2024
0.78
P-Index
This Author published in this journals
All Journal Perfecting a Video Game with Game Metrics Jurnal Teknosains Teknik dan Ilmu Komputer Seminar Nasional Teknologi Informasi Komunikasi dan Industri Sewagati
Amna Shifia Nisafani
Departemen Sistem Informasi Institut Teknologi Sepuluh Nopember
Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mathematics Mechanical Engineering Social Sciences

Published : 6 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 6 Documents
Search

 1 
Student Satisfaction Analysis of Academic Services in Institusi xzy Nisafani, Amna Shifia; Vinarti, Retno Aulia; Anggraeni, Wiwik
Teknik dan Ilmu Komputer vol. 05 no. 18 April - Juni 2016
Publisher : Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak Kepuasan mahasiswa terhadap layanan akademik menjadi salah satu hal yang dapat mempengaruhi prestasi mahasiswa utamanya di bidang akademik. Hal ini menjadi krusial untuk bisa mempertahankan kepuasan mahasiswa terhadap layanan tersebut. Layanan yang dimaksud diantaranya adalah layanan yang diberikan oleh Dosen Pengampu, Dosen Wali dan Staf Tata Usaha. Untuk itu, perlu dilakukan analisis kepuasan mahasiswa terhadap layanan akademik di Institusi Pendidikan XYZ. Dari hasil analisis tersebut, diharapkan dapat digunakan untuk menentukan strategi dalam menjaga kepuasan mahasiswa. Adapun metode yang digunakan dalam analisis tersebut adalah menggunakan analisis deskriptif dengan menggunakan empat dimensi pengukuran, yaitu punctuality, availability, appearance, dan hospitality. Hasil dari analisis ini menunjunjukkan bahwa appearance menjadi dimensi dengan nilai kepuasan tertinggi untuk semua objek layanan, dan availability menjadi dimensi dengan nilai kepuasan terendah untuk semua objek layanan. Lebih lanjut, nilai kepuasan terendah untuk objek layanan TU masih memiliki nilai yang lebih tinggi dibandingkan dengan nilai kepuasan terendah objek layanan yang lain. Hal yang menarik adalah rendahnya nilai kepuasan tersebut disebabkaan karena banyaknya mahasiswa yang memberikan respon netral untuk instrumen penilaian tersebut. Secara keseluruhan, mahasiswa cukup puas dengan kinerja layanan akademik dengan rata-rata kepuasan di atas 60%. Kata Kunci: analisis kepuasan; analisis deskriptif; layanan akademik; kualitas layanan, dimensi kualitas.  Abstract Students satisfaction of academic services is one aspect affecting student achievement especially in the academic field. It is crucial to be able to maintain student satisfaction towards the service. The services in question include services provided by the lecturers, academic advisors and administration staff. To that end, it is necessary to do an analysis of student satisfaction with the academic services of the Educational Institution XYZ. The analysis was expected to be used for determininf the strategy for maintaining student satisfaction. The method used in the analysis was descriptive analysis using four-dimensional measurements like punctuality, availability, appearance, and hospitality. The results of this analysis showed that appearance became a dimension with the highest satisfaction scores for all objects of service, and availability a dimension with the lowest satisfaction score for all service objects. Furthermore, the lowest satisfaction scores for the administration service still had a higher value than the lowest satisfaction score of other services. An interesting finding was that the satisfaction value was low because many students gave neutral responses to the assessment instruments. Overall, students were quite satisfied with the performance of the academic services with an average satisfaction above 60%.Keywords: analysis of satisfaction; Descriptive analysis; academic services; quality of service, quality dimension 
Measuring the quality of e-commerce websites using analytical hierarchy process Umar Abdul Aziz; Arif Wibisono; Amna Shifia Nisafani
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 17, No 3: June 2019
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v17i3.12228

Abstract

Improving website quality for e-commerce website is indispensable since it affects customer satisfaction. There are several aspects of website quality that should be considered. Unfortunately, what criteria that should be prioritized is still under research. This research aims to identify the priority of website quality criteria and incorporate these criteria to measure the quality of ten e-commerce websites in Indonesia using Analytical Hierarchical Process (AHP). This study interviews two experts to assign priority for each criterion. In the end, this study has found that availability is the uttermost aspect to consider. Furthermore, this study also found that OLX.com is the best Customer-to-Customer (C2C) e-commerce in Indonesia in terms of website quality. This research is useful for any e-commerce technical developer to improve his/her website in twofold: 1) criteria priority to improve the quality of C2C e-commerce websites and 2) website quality ranking of C2C e-commerce.
Seller reputation impact on sales performance in public e-marketplace Bukalapak M. Ammar Fauzan; Amna Shifia Nisafani; Arif Wibisono
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 17, No 4: August 2019
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v17i4.11780

Abstract

Seller reputation system (SRS) is an online facility in the public e-marketplace to assess how trustworthy a seller is. SRS becomes important for customers to increase transactional confidence and help customers avoiding untrustworthy sellers. Previous research indicates that different countries with different cultures will lead to different results on how seller reputation influence sales performance. This study aims to investigate the impact of seller reputation on the number of sales in the context of the Indonesian market. This research uses Bukalapak as the case study, which the majority of its customers are Indonesian. Further, this study employ multiple regression analysis on smartphone sales data. The result shows that in Indonesian online market context, the number of seller’s followers does not affect sales number. Furthermore, price and seller positive reviews have a significant impact on sales performance. This study provides insight for sellers in the Indonesian marketplace on how to improve sales performance based on seller reputation.
Analisis Niat Penggunaan Knowledge Management System pada Perusahaan Pupuk di Indonesia Feby Artwodini Muqtadiroh; Amna Shifia Nisafani; Muchammad Wijdan Alyosa
Jurnal Teknosains Vol 9, No 1 (2019): December
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/teknosains.36411

Abstract

PT ABC is one of the state-owned companies and one of the fertilizer producers in Indonesia. At present PT ABC has implemented a Knowledge Management System (KMS) in Human Resources Department. KMS serves as a tool for employees to consult in various fields regarding knowledge sharing, as a source of information and administration processes for payroll, leave, pensions and others. However, the existence of KMS is unable to guarantee the employees feel helped, for example, old employees who do not understand technology will have difficulty running KMS and some employees are not accustomed to dealing with information technology because they are used to consulting with humans. To measure the level of KMS acceptance for employees at PT ABC, this research uses the Chorng-Shyong Ong model which is a Technology Acceptance Model (TAM) model by utilizing the Power Issues.The purpose of this study was to find out the level of KMS acceptance in PT ABC based on the perspective of employees by identifying the basic factors, which affect cognitively and affectively to increase the internal beliefs, attitudes, and employee intention to use KMS through the recommendations given for the system improvement. And the results of this study indicate that the factors of perception to the usefulness, perceived ease of use, and the influences of others positively influence the intention to use KMS in PT ABC. There are only 3 of 7 hypotheses were accepted in accordance with the conditions that exist in PT ABC for the implementation of KMS. Of the 3 hypotheses accepted, the recommendations for improvement are derived based on the employee's suggestion in open questionnaires.
A PROBABILISTIC MODEL TO DETERMINE POTENTIAL CARDIOVASCULAR DISEASES GIVEN INDIVIDUAL LIFESTYLES Amna Shifia Nisafani; Arif Wibisono; Adi Cipta Airlangga
Seminar Nasional Teknologi Informasi Komunikasi dan Industri 2017: SNTIKI 9
Publisher : UIN Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (859.559 KB)

Abstract

Heart diseases introduces a great number of fatalities worldwide. The vast majority of heart diseases are due to unhealthy lifestyle. Unfortunately, these lifestyles are widely unknown until the disease appears. This paper aims at developing a probabilistic model that can help individuals to early detect what type of cardiovascular disease that an individual may have if he/she maintain his/her current lifestyle. We identify factors that cause cardiovascular diseases as well as their intertwined relationships by interviewing cardiovascular experts. Subsequently, we construct Bayesian Network (BN) model based on these factors, and conduct sensitivity analysis. From our study, we obtain 14 lifestyles of cardiac and their relationships. Furthermore, there are 15 nodes of BN model to predicts cardiovascular diseases. In addition, based on our sensitivity analysis, we figure that Congenital Diseases, Type of Exercise, Body Mass Index, and Age are the most important factors contributing to cardiovascular diseases.
Issues and lessons learned in registering restaurant business into Google Business and online food delivery platforms in Indonesia Arif Wibisono; Rully Agus Hendrawan; Amna Shifia Nisafani; Mahendrawathi ER; Erma Suryani; Andre Parvian Aristio
Sewagati Vol 2 No 2 (2018)
Publisher : Pusat Publikasi ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (277.578 KB)

Abstract

Online food delivery (OFD) has changed how a restaurant business promote itself. Not only to improve its presences on the mobile internet but also to open an unprecedented sales ordering channel(s). This study aims to highlight issues and lessons learned during our efforts to register various restaurant business in online food delivery setting. We have registered as many as 12 restaurant businesses in Surabaya into both Go Food and Grab Food platforms. Here, Go Food and Grab Food are two leading providers for food deliver platform in Indonesia. Along with OFD, we also register those companies into Google Platform which is the largest business listing worldwide. Both OFD and Google Platform are intended to enhance sales performances. This study outlines the imposed procedures of the two platforms and examines the bottleneck points. Also, we gauge any potential issues from restaurant owners to satisfy the platform’s requirements. Later, we make a matrix that lists all arising problems that slack the registration processes. In the end of the study, we have found that business owner distrust is the major obstacle to incorporate his/her business into a food delivery app platform.
Co-Authors Adi Cipta Airlangga Andre Parvian Aristio Arif Wibisono Erma Suryani Feby Artwodini Muqtadiroh M. Ammar Fauzan Mahendrawathi ER Muchammad Wijdan Alyosa Retno Aulia Vinarti Rully Agus Hendrawan Umar Abdul Aziz Wibisono, Arif Wiwik Anggraeni