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All Journal Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal PKM Manajemen Bisnis Jurnal Manajemen Bisnis Era Digital International Journal of Economics and Management Sciences International Journal of Economics, Management and Accounting
Firdaus Firdaus
Universitas Muhammadiyah Semarang
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : Jurnal Manajemen Bisnis Era Digital

 1 
Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen dengan Ketepatan Waktu Pengiriman sebagai Variabel Moderasi pada PT JNE Express Cabang Karangawen Nurul Dyah Ayu Fajrin; Firdaus Firdaus; Muhammad Syaiful Huda; Dien Maulana Akbar; Jumai Jumai; Fitri Amalia Pratama; Sherly Vera Ari Sabrina
Jurnal Manajemen Bisnis Era Digital Vol. 1 No. 2 (2024): Mei : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v1i2.53

Abstract

This research is a type of quantitative research with accidental sampling method. The population in this study were 100 consumers who used the services of JNE Express Karangawen branch with a total sample of 100 people. The data collection technique uses a questionnaire that has been tested for the validity and reliability of the data. The data analysis method used consisted of normality test, multicollinearity test, and heteroscedasticity test. While the data analysis techniques used to answer the hypothesis include moderated regression analysis (MRA), t test, F test, and analysis of the coefficient of determination (R2). The results of this study indicate that (1) service quality has a positive and significant effect on customer satisfaction with a regression coefficient of service quality of 0.374 and a value of tcount > ttable that is 3.578 > 1.984 and a significance value of 0.000 <0.05. (2) timeliness of delivery is a moderating variable that strengthens the effect of service quality on delivery time satisfaction with a value of tcount > ttable which is 3,559 > 1,984 and a significance value of 0,003 < 0,05. (3) service quality has a positive and significant effect on customer satisfaction with timeliness of delivery as a moderating variable with a regression coefficient value of 0.18 on time delivery and a value of Fcount > Ftable that is 4.845 > 3.937 and a significance value of 0.042 < 0.05.
Pengaruh Profitabilitas, Likuiditas, dan Ukuran Perusahaan terhadap Nilai Perusahaan pada Perusahaan Sub Sektor Makanan dan Minuman yang Terdaftar di Bursa Efek Indonesia Periode 2018-2021 Sekar Fitri Tengah Panuluh; Firdaus Firdaus; Suwardi Suwardi; Sherly Vera Ari Sabrina; Devanya Sonia Aulia Devi; Endah Ratnasari; Shafiyah Ainur Rafi'ah
Jurnal Manajemen Bisnis Era Digital Vol. 1 No. 2 (2024): Mei : Jurnal Manajemen Bisnis Era Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumabedi.v1i2.54

Abstract

This study aims to analyze the effect of Profitability, Liquidity, and Company Size on Firm Value. The independent variable is Profitability as measured by Return On Assets, Liquidity measured by the Current Ratio, and the size of the company which is measured by Size, while the dependent variable is the value of the company which is measured by using Price To Book Value. The approach used in this research is a quantitative approach. The population in this study are all food and beverage sub-sector companies listed on the Indonesian stock exchange in 2018-2021. The sample in this study was obtained using a purposive sampling method so that a sample of 19 companies was obtained with a total of 65 data. The analysis technique used is multiple linear regression analysis using SPSS version 25 as a tool in the calculation. The results of this study indicate that Profitability has a positive and significant effect on Firm Value with a p-value significance of 0.019 (<0.05). Liquidity has no significant negative effect on firm value with a p-value of 0.268 (> 0.05). Firm size has a positive and significant effect on firm value with a p-value of 0.009 (<0.05). Together based on simultaneous tests of Profitability, Liquidity, and Firm Size have a positive and significant effect on Firm Value.
Co-Authors Adinda Dwi Yulian Aimatuz Zahro Andro Dewantara Noegroho Asepta Hendriyanto Dedik Purwanto Devanya Sonia Aulia Devi Dien Maulana Akbar Eka Puji Lestari Ellen Proborini Elsa Wahyu Alfiana Endah Ratnasari Fajar Husain Asy’ari Fitri Amalia Pratama Fitri Haryati Irmaya Yulianti Joko Setyo Hartono Jumai Jumai Kukuh Mulyanto Lasmiatun Lasmiatun M Roby Jatmiko Meizar Effendi Mochammad Rully Sjahirul Alim Muhammad Syaiful Huda Naufal Alif Rizky Bunganaen Nurhayati Nurhayati Nurul Dyah Ayu Fajrin Sekar Fitri Tengah Panuluh Shafiyah Ainur Rafi'ah Sherly Vera Ari Sabrina Siska Lelani Sri Sulistiyaningsih Sugiharti Sugiharti Suwardi Suwardi Tengku Muhammad Ikhfan Tutut Wulansari Vedro Choirul Marganis Wa Ode Sitti Nurrahmah Yayan Nuryana Ziyad Hibatullah