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All Journal Jurnal Teknologi dan Manajemen Informatika Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi
Lorna Yertas Baisa
Universitas Papua
Computer Science & IT Decision Sciences, Operations Research & Management Engineering

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Development and Evaluation of Android-based Infrastructure Rental Application: A Design Science Research Approach Joshua Hans Kandami; Dedi Iskandar Inan; Ratna Juita; Lorna Yertas Baisa; Marlinda Sanglise; Muhamad Indra
Jurnal Teknologi dan Manajemen Informatika Vol 10, No 1 (2024): Juni 2024
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jtmi.v10i1.13004

Abstract

This study developed and evaluated a mobile application for infrastructure rental at the Quality Assurance Agency for Education (BPMP) in West Papua using the Design Science Research (DSR) approach in the field of Information Systems (IS). This application, the first designed specifically for the needs of BPMP West Papua and integrated with the existing system, was assessed based on usability and user acceptance through interviews, black box testing, and effectiveness testing using Structural Equation Modeling (SEM) with the Technology Acceptance Model (TAM) approach. The black box testing results indicated successful application development. Evaluation with 64 respondents through hypothesis testing showed that social influence and technological anxiety significantly affect attitudes toward accepting the use of the application. This highlights the importance of considering these factors for the successful implementation of the mobile application at BPMP West Papua, potentially enhancing the efficiency of infrastructure rental.
Evaluasi User Experience Dan User Interface Aplikasi Laporkitong Dengan End User Computing Satisfaction Nuraya Wanma; Dedi Iskandar Inan; Lorna Yertas Baisa
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 13, No 1: April 2024
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v13i1.1789

Abstract

The Lapor Kitong website has been around since 2022, but it is necessary to evaluate the User Experience and User Interface (UI/UX) to ensure optimal use of this platform. The study aims to determine the level of satisfaction of UI/UX with the LAPORKITONG application, by utilizing the End User Computing Satisfaction (EUCS) method which is measured using Partial Least Square Structural Equation Modeling (PLS-SEM). By distributing online questionnaires for two months, 168 valid respondents using the application were obtained. The results of the analysis show that of the five factors determining the level of satisfaction measured, only accuracy and ease of use have a statistically significant effect on the level of satisfaction with using the application. However, the results of the coefficient of determination (R)2 show that the independent variables used are quite significant in predicting the satisfaction level, namely 68.4%. This show that the need for the level of accuracy and ease of use of the platform is something that is of great concern and determines the experience of using it for the people of West Papua. Keywords: Laporkitong; User Experience; User Interface; End User Computing Satisfaction; Partial Least Square Structural Equation Modeling AbstrakWebsite Lapor Kitong sudah ada semenjak tahun 2022, namun perlu dilakukan evaluasi terhadap User Experience dan User Interface (UI/UX) untuk memastikan penggunaan platform ini semakin optimal. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan (satisfaction) UI/UX terhadap aplikasi LAPORKITONG, dengan metode End User Computing Satisfaction (EUCS) diukur menggunakan Partial Least Square Structural Equation Modelling (PLS-SEM). Penyebaran kuesioner online dilakukan dua bulan dan 168 responden pengguna aplikasi tersebut yang valid. Hasil analisis dari lima faktor penentu tingkat kepuasan yang diukur, hanya accuracy dan ease of use yang berpengaruh signifikat terhadap tingkat kepuasan penggunaan. Hasil coefficient of determination (R)2 menunjukkan variabel–variabel independen yang digunakan cukup signifikan memprediksi satisfaction level, yaitu sebesar 68,4%. Hal ini menunjukkan bahwa kebutuhan tingkat akurasi dan kemudahan penggunaan platform tersebut menjadi hal yang sangat diperhatikan dan menentukan pengalaman penggunaannya bagi masyarakat Papua Barat. 
Co-Authors Dedi Iskandar Inan Joshua Hans Kandami Marlinda Sanglise Muhamad Indra Nuraya Wanma Ratna Juita