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All Journal SULTANIST: Jurnal Manajemen dan Keuangan International Journal of Social and Education (INJOSEDU)
Reina A. Hadikusumo
Universitas Surabaya
Economics, Econometrics & Finance Social Sciences

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Journal : International Journal of Social and Education (INJOSEDU)

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CONFLICT MANAGEMENT STRATEGIES IN THE SCHOOL ENVIRONMENT AND THEIR IMPACT ON EDUCATIONAL PERFORMANCE Erwin; Reina A. Hadikusumo; Amândio de Araújo Sarmento; Iyad Abdallah Al- Shreifeen
INTERNATIONAL JOURNAL OF SOCIAL AND EDUCATION Vol. 1 No. 3 (2024): June
Publisher : Pondok Pesantren Baitul Quran

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Abstract

Conflict management strategies in the school environment include a range of approaches designed to resolve disputes and promote constructive communication between students, teachers and staff. By applying mediation techniques, negotiation and training in social-emotional skills, schools aim to reduce the incidence of conflict and promote peaceful problem solving. The research method conducted in this study uses the literature research method. The results show that effective conflict management has a significant impact on enhancing positive school climate, student engagement, and improving learning achievement. Schools that successfully integrated proactive and educative conflict management approaches in their curriculum and school policies showed a decrease in conflict incidents, an increase in students' ability to resolve conflict constructively, and better emotional well-being. In addition, this study identifies the critical role of school leadership and the participation of all stakeholders, including teachers, parents and students, in maintaining a school climate conducive to learning and positive conflict resolution.
Co-Authors Agusthina Risambessy Amândio de Araújo Sarmento Erwin Iyad Abdallah Al- Shreifeen Rahardianto Rahardianto