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All Journal Jurnal Ilmiah Universitas Batanghari Jambi
Yulius Yasinto
Universitas Katolik Widya Mandira Kupang
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

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Pengaruh Kepemimpinan, Sanksi dan Kompensasi yang Dimediasi Motivasi Kerja Terhadap Disiplin Kerja Pegawai Badan Keuangan dan Aset Daerah Kota Kupang Janny Haryati Djonu; Stanis Man; Yulius Yasinto; Simon Sia Niha; Gaudensius Djuang
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.5410

Abstract

The aim of this research is to determine the significance of the relationship between work motivation and employee work discipline; and to ensure the significance of the relationship between work motivation and compensation in terms of mediating the relationship between these influences in the Financial Agency and Regional Assets of Kupang City. This research uses quantitative techniques. Descriptive statistical analysis shows that motivating employees in the workplace is influenced positively and significantly by leadership, rewards and punishment. Discipline in the workplace is significantly and beneficially influenced by leadership, rewards, and punishment. Work motivation influences work discipline positively but not significantly. Workplace motivation is not a moderator of how leadership, rewards, and punishment influence workplace discipline.
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pasien dan Loyalitas Pasien di IGD RST Tk III Wirasakti Kupang Yongky Gousario; Simon S. Niha; Yulius Yasinto
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.5340

Abstract

This study aims to evaluate patient perceptions of aspects of health services at RST TK III Wirasakti Kupang, including reliability, guarantee, direct evidence, empathy, and responsiveness. This research is a quantitative research with a cross sectional study design. The research results show that staff response, physical appearance, empathy, and consistency in service have a positive and significant effect on patient satisfaction. However, warranties have a negative influence on patient satisfaction. Patient satisfaction was then identified as a mediator that influences patient loyalty. Staff response, physical appearance, and empathy have a positive and significant effect on patient loyalty through satisfaction. On the other hand, reliability and guarantee have a negative but insignificant effect on patient loyalty through satisfaction.
Co-Authors Gaudensius Djuang Janny Haryati Djonu Simon Sia Niha Stanis Man Yongky Gousario