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All Journal Jurnal EMT KITA PROFETIK: Jurnal Mahasiswa Pendidikan Agama Islam Edukasia: Jurnal Pendidikan dan Pembelajaran SURPLUS : Jurnal Ekonomi dan Bisnis Jurnal Indonesia : Manajemen Informatika dan Komunikasi
Iswati
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Religion Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Library & Information Science Mathematics Other

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Journal : Jurnal Indonesia : Manajemen Informatika dan Komunikasi

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PENGARUH PENERAPAN METODE WEBQUAL 4.0 PADA KEPUASAN PENGGUNA WEBSITE BURSA KERJA KHUSUS (BKK) SMK NEGERI 2 SURABAYA Satria, Brama Seta Putra; Iswati
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 4 No. 3 (2023): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v4i3.405

Abstract

This research explores the significance of SMK Negeri 2 Surabaya's Special Employment Exchange (BKK) website as a valuable support system for students entering the workforce. By digitizing and enhancing the BKK website using the WebQual 4.0 method, the study aims to improve user experience and Quality for job-seeking students. The main objectives include evaluating user satisfaction with the BKK website based on WebQual 4.0 and analyzing the factors that impact the website 's Quality for job searching. The findings revealed that 62% of respondents were highly satisfied and 34% were moderately satisfied with the BKK website . Among the factors influencing user satisfaction, Content (CON) played the most significant role, achieving a satisfaction level of 68.1%, followed by Service Interaction Quality (SIQ) at 22.9%, Usability Quality (USQ) at 8.2%, and Information Quality (INQ) at -12.7%. Overall, the combined variables in the model influenced user satisfaction by 63.9%.
Co-Authors Bahariyani, Anis Murni Diahvitaloka, Tita Andira Dwi Lasmini D Elice, Deti Fadilla, Vicha Dita Fitrianto, Anwar Fitriyasari, Anis Heri Cahyono Indra Irawan M. Ihsan Dacholfany Noor Islahudin, Ahmad Noormawanti Prabowo Adi Widayat Pranata, Emilia Prasetya, Teddy Eka Sarmila Satria, Brama Seta Putra Setiawan, Dian Sujino