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Pengaruh Leader Member Exchange Terhadap Oganizational Citizenship Behaviour Perawat Di Rumah Sakit Stella Maris Makassar Muhammad Takwa; Andi Niartiningsih; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani Nurfitriani
Jurnal Ilmu Kesehatan dan Gizi Vol. 2 No. 1 (2024): Januari : Jurnal Imu Kesehatan dan Gizi
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikg.v2i1.2623

Abstract

The lack of OCB behavior shown by some nurses, namely, only formal tasks that can be completed optimally without being supported by behaviors that support the creation of extra performance more than expected. The low form of OCB behavior in oneself can be seen from not caring about the work of colleagues, when the work is finished, often complaining about work and hospital policies. This study aims to analyze the effect of leader member exchange on organizational citizenship behavior of nurses at the Stella Maris Hospital. This type of research is a quantitative study using an observational study with a cross sectional study design. The samples in this study were nurses at the inpatient installation of the Stella Maris Hospital in Makassar, totaling 131 respondents. The results showed that there was an effect of leader member exchange on organizational citizenship behavior for nurses. It is recommended to the hospital management to be able to make meetings and hold workshops, by providing support to their subordinates in order to create a good relationship between superiors and subordinates so that it is easier for subordinates to convey innovative ideas and can also hold trainings for employees who can help improve creativity and innovative behavior of employees.
Pengaruh Patient Safety Terhadap Patient Experience Di RSUD Kota Makassar Andi Niartiningsih; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani Nurfitriani; Muhammad Takwa
JURNAL RISET RUMPUN ILMU KESEHATAN Vol. 3 No. 1 (2024): April:Jurnal Riset Rumpun Ilmu Kesehatan
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrikes.v3i1.2743

Abstract

Patient experience is a top priority for healthcare providers with regard to clinical quality, cost reduction and many other issues. This research aims to analyze the influence of patient safety on patient experience at RSUD Makassar City. This type of research is quantitative research using observational research with a cross sectional study design. The sample in this study were inpatient installation totaling 100 patient respondents. The research results show that there is an influence of patient safety on patient experience. It is recommended that the management or patient safety committee of the hospital be expected to carry out regular evaluations and monitoring of the implementation of patient safety targets at the Makassar City Regional Hospital to instill a culture among staff so that patient safety can become a culture that continues to be carried out by all staff.
HUBUNGAN ORGANIZATIONAL FACTORS DENGAN KINERJA DOKTER RSUP Dr. TADJUDDIN CHALID Andi Niartiningsih; Munsir, Noviani; Nurul Hidayah Nur; Mene Paradilla; Nurfitriani; Muhammad Takwa
Jurnal Akuntansi dan Ekonomi Bisnis Vol. 13 No. 01 (2024): Volume 13 Nomor 01 (April 2024)
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jaeb.v13i01.5160

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis hubungan organizational factors dengan kinerja dokter RSUP Dr. Tadjuddin Chalid. Jenis penelitian yang dilakukan adalah penelitian kuantitatif menggunakan studi observasional dengan desain cross sectional study. Hasil penelitian menunjukkan ada hubungan Organizational Factors dengan kinerja dokter dengan hasil uji statistik diperoleh nilai p = 0,000, karena nilai p<α = 0,000 < 0,05. Disarankan kepada pihak manajemen rumah sakit agar meningkatkan dengan mengadakan general briefing secara rutin, kepala ruangan atau instalasi mengembangkan hubungan antar karyawan, lebih menanggapi dan memberi dukungan terhadap bawahannya agar terciptanya hubungan yang baik antara atasan dan bawahan.