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All Journal Rayah Al Islam : Jurnal Ilmu Islam JURNAL AGROINDUSTRI HALAL
Fitriana, Nadia
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Religion Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis dampak Insiden BSI Eror dan Dugaan Hacking Bank Syariah Indonesia (BSI) terhadap kepercayaan dan loyalitas nasabah Bank Syariah Indonesia di Kabupaten Subang Maulana, Lutfi; Fitriana, Nadia
Rayah Al-Islam Vol 7 No 3 (2023): Rayah Al Islam Desember 2023
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Sekolah Tinggi Ilmu Bahasa Arab Ar Raayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37274/rais.v7i3.899

Abstract

Penelitian ini bertujuan menganalisis dampak insiden BSI Error dan Dugaan Hacking terhadap kepercayaan dan loyalitas nasabah Bank Syariah Indonesia (BSI) di Kabupaten Subang. Temuan signifikan dari hasil uji determinan menunjukkan bahwa insiden tersebut memiliki pengaruh yang kuat terhadap tingkat kepercayaan (47,6%) dan loyalitas nasabah (35,6%). Kepercayaan nasabah terpengaruh secara serius oleh insiden, mengindikasikan keprihatinan terhadap keamanan layanan perbankan. Hilangnya kepercayaan dapat berdampak pada persepsi terhadap kredibilitas BSI sebagai lembaga keuangan syariah. Selain itu, insiden juga berperan penting dalam menjaga loyalitas pelanggan. Penurunan kepercayaan dapat menyebabkan penurunan loyalitas, yang berdampak jangka panjang pada hubungan antara nasabah dan lembaga keuangan. Penelitian ini memberikan wawasan mendalam tentang dampak insiden keamanan, menyoroti pentingnya respons proaktif dan strategi pemulihan untuk memulihkan kepercayaan nasabah. Lembaga keuangan perlu mengambil langkah nyata untuk memulihkan kepercayaan nasabah dan menjaga keamanan serta integritas layanan perbankan. This research aims to analyze the impact of BSI error incidents and alleged hacking on the trust and loyalty of Bank Syariah Indonesia (BSI) customers in Subang Regency. Significant findings from the determinant test results show that this incident has a strong influence on the level of trust (47.6%) and customer loyalty (35.6%). Customer confidence was seriously affected by the incident, indicating concerns about the security of banking services. Loss of trust can impact perceptions of BSI's credibility as a sharia financial institution. Apart from that, incidents also play an important role in maintaining customer loyalty. A decline in trust can lead to a decline in loyalty, which has long-term impacts on the relationship between customers and financial institutions. This research provides in-depth insight into the impact of security incidents, highlighting the importance of proactive response and recovery strategies to restore customer trust. Institution.
Karakteristik Kimia dan Sensori Bakso Goreng Menggunakan MDM (Mechanically Deboned Meat) Ayam Fitriana, Nadia; Amalia, Lia; Aminah, Siti
JURNAL AGROINDUSTRI HALAL Vol. 10 No. 2 (2024): Jurnal Agroindustri Halal
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jah.v10i2.10175

Abstract

ABSTRACT MDM Chicken is meat produced by separating the remaining meat on the back, head, and neck. Chicken MDM has a paste texture, fibrous, contains muscle or tendons, fat, and connective tissue. Chicken MDM is usually used as an ingredient to make meatballs, sausages, corned beef, and nuggets. The purpose of this study was to utilize chicken MDM to make fried meatballs at a more economical price. This study used a one-factor complete randomized design (CRD) design with 4 levels and 2 repetitions, with the treatment levels of chicken MDM to tapioca (30%: 44%), (40%: 34%), (50%: 24%), and (60%: 14%). Product analysis includes chemical tests including water content, ash content, protein content, and fat content, and sensory and hedonic quality tests including color, aroma, taste, texture, and overall. Data analysis used was ANOVA with Duncan's further test. The results of chemical analysis research gave a significant effect on water content, ash content, fat content and protein content. The sensory quality test significantly influenced texture, color, aroma, and taste. Hedonic test significantly affects texture, aroma, taste and overall. Keywords: MDM Chicken, fried meatballs, cemical analysis, sensory and hedonic. ABSTRAK MDM ayam adalah daging yang dihasilkan dengan cara memisahkan sisa daging pada punggung, kepala, dan leher. MDM ayam memiliki tekstur berupa pasta, berserat, mengandung otot atau urat, lemak, dan jaringan pengikat. MDM ayam biasanya digunakan sebagai bahan untuk membuat bakso, sosis, kornet, dan nugget. Tujuan dari penelitian ini ialah pemanfaatan MDM ayam untuk pembuatan bakso goreng dengan harga yang lebih ekonomis. Penelitian ini menggunakan desain rancangan acak lengkap (RAL) satu faktor dengan 4 taraf dan 2 kali pengulangan, dengan taraf perlakuan MDM ayam banding tapioka (30% : 44%), (40% : 34%), (50% : 24%), dan (60% : 14%). Analisa produk meliputi uji kimia meliputi kadar air, kadar abu, kadar protein, dan kadar lemak, dan uji mutu sensori dan hedonik meliputi warna, aroma, rasa, tekstur, dan overall,. Analisa data yang digunakan adalah ANOVA dengan uji lanjut Duncan. Hasil penelitian analisa kimia memberikan pengaruh nyata terhadap kadar air, kadar abu, kadar lemak dan kadar protein. Pada uji mutu sensori berpengaruh nyata terhadap tekstur, warna, aroma, dan rasa. Uji hedonik berpengaruh nyata terhadap tekstur, aroma, rasa dan overall. Kata kunci: MDM ayam, bakso goreng, analisa kimia, mutu sensori dan hedonik.
Co-Authors LIA AMALIA Maulana, Lutfi Siti Aminah