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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Sistemasi: Jurnal Sistem Informasi
Hamzah, Muhammad Lutfi
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Developments and Trends in Indonesian Tourism Technology Using Bibliometric Analysis Ayulya, Agisti Mutiara; Syaifullah, Syaifullah; Hamzah, Muhammad Lutfi; Ahsyar, Tengku Khairil; Saputra, Eki
IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Vol 18, No 2 (2024): April
Publisher : IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ijccs.94190

Abstract

Information technology has changed society, services, and the tourism sector has attracted many research and publications. Even though previous research aims to show an understanding of tourism technology factors, there is still little to discuss the technology factors of Indonesian tourism. Discussing scientific publications about tourism technology in Indonesia can provide a deeper understanding of the development of information technology in the Indonesian tourism sector by providing solutions. This research aims to analyze developments and trends in tourism technology factors in Indonesia from 2014 to 2023 with bibliometric analysis from R Studio and using 113 Scopus indexed articles. The methodology includes planning, keyword identification, Scopus data searches, bibliometrics, developments and trends in Indonesian tourism technology. The results of this research show an increase in publications from year to year, in annual citations there are fluctuations, the number of articles published varies with the position of Sustainability (Switzerland) being ranked first with 25 published articles, Indonesia is the country that publishes the most articles and the frequency has increasing, Indonesia has also become a top keyword, and in tourism technology trends there are two clusters within the basic themes, namely tourism and West Java, which are the direction for further research
Evaluation of User Experience for the OVO Application using the User Experience Questionnaire Method (UEQ) Fariha, Umi; Saputra, Eki; Hamzah, Muhammad Lutfi; Fronita, Mona
Sistemasi: Jurnal Sistem Informasi Vol 13, No 5 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i5.4588

Abstract

Along with advances in digital technology, the ease of carrying out payment transaction processes via digital wallet applications is increasing. OVO is one of the leading digital wallet applications in Indonesia. However, there are several users who complain and report problems such as difficulties in upgrading, login problems, transaction failures, and applications that respond slowly. These reviews can be seen through the comments column in the OVO application on Google Playstore. Application representation can influence user perceptions of an application. This research aims to assess the user experience of the OVO application using the User Experience Questionnaire (UEQ) method, which involves six aspects of assessment: attractiveness, clarity, efficiency, stimulation and innovation. The research results obtained show that the overall user assessment of the evaluation that has been carried out on the OVO application is positive. This research is expected to be able to provide important insights and information regarding user satisfaction with digital wallet applications. Apart from that, it is also hoped that this research can become a reference for subsequent research and further development related to the OVO application, with the aim of improving the user experience.
Co-Authors Ahsyar, Tengku Khairil Ayulya, Agisti Mutiara Eki Saputra Fariha, Umi Mona Fronita, Mona Syaifullah Syaifullah