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Journal : Siber International Journal of Digital Business

The Role of Servant Leadership in Improving Employee Satisfaction and Performance Sudiarti, Nani; Hedi Saepudin, Tubagus
Siber International Journal of Digital Business (SIJDB) Vol. 1 No. 4 (2024): (SIJDB) Siber International Journal of Digital Business (April - June 2024)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sijdb.v2i1.34

Abstract

This study aims to analyse the role of servant leadership in improving employee satisfaction and performance. Servant leadership is a leadership style that emphasises service to subordinates, with the main objective of facilitating employee growth and development. The research method used is a literature study by collecting and analysing various articles and scientific journals related to servant leadership, job satisfaction, and employee performance. The results showed that servant leadership has a positive and significant influence on job satisfaction and employee performance. Servant leaders who prioritise empathy, personal development, empowerment, and ethical behaviour can increase employees' sense of job satisfaction. In addition, servant leadership can also improve employee performance through increased motivation, organisational commitment, and organisational citizenship behaviour.