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All Journal Jupiter Jurnal INKOM PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal technoscientia Jurnal Ilmiah Matrik METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Jurnal Sisfokom (Sistem Informasi dan Komputer) J-SAKTI (Jurnal Sains Komputer dan Informatika) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Journal of Information Systems and Informatics Indonesian Journal of Electrical Engineering and Computer Science Jurnal Teknologi Informatika dan Komputer JURNAL TEKNOLOGI TECHNOSCIENTIA Journal of Software Engineering Ampera J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Bina Komputer Jurnal Pengabdian Masyarakat Information Technology (JPM ITech)
Andryani, Ria
Universitas Bina Darma
Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mechanical Engineering

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Getfix: Revolutionizing Electronic Equipment Repair through a User-Centric Mobile Application Dinda Lusita Fristiani Anissa; Ria Andryani
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol 11 No 2 (2023): September 2023
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v11i2.7369

Abstract

The use of electronic equipment is inseparable from people's lives, in its use electronic equipment often experiences damage but the handling of damaged goods experienced by users is still minimal due to the lack of getting information about relevant and qualified technicians, it is difficult to find a trusted service place and users must bring the items they want to repair directly to the service place, so a system design is needed that can connect users with technicians to be able to repair damaged electronic equipment in the form of mobile applications. In this design, the design thinking method is applied which contains several stages, namely empathize, define, ideate, prototype and test. The application design model is made by considering the target user to facilitate the exchange of information regarding the repair of electronic equipment damage. The results of this study provide a recommendation for the UI / UX design of a mobile application system to call a technician named Getfix, by providing electronic equipment service ordering services and calling technicians online
Co-Authors Ahmad Haidar Mirza Aris Budiman Dedy Syamsuar Deka Ria Agustin Della Resilia Dendi Triadi Dinda Lusita Fristiani Anissa Edi Surya Negara Kurniawan Kurniawan Lela Triana Mery Sintia Mutiara Pasha Obi Mardalena Prihambodo Hendro Saksono Reta Dwi Putri Riyan Amanda Robudin Shantri Bindu Pasai Yepi Kusmeta Yuni Amrina