JAM : Jurnal Aplikasi Manajemen
Vol 9, No 4 (2011)

Pengaruh Kepemimpinan, Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) (Studi pada Tenaga Perawat pada RSUD dr. Haulussy Ambon)

Olivia Laura Sahertian (Politeknik Negeri Ambon)
Margono Setiawan (Universitas Brawijaya)
Lily Hendrasti Novadjaja (Universitas Brawijaya)



Article Info

Publish Date
11 Jul 2020

Abstract

Successfulness and continuance of hospital it is very determined by organization member behavior. Practically, wrong behavior by organization member is an extra role behavior. This extra role behavior can increase organization performance by efficiency and effective in organization practice. Good quality of leadership, fulfilling job satisfaction and high commitment of organization from organization member can create good behavior. This research purpose is to analyze leadership influence, job satisfaction and organizational commitment towards Organizational Citizenship Behavior/OCB. The research conduct in RSUD dr. Haulussy Ambon, especially to nurse, the sample consist of 174 people as respondent. Data collected by questionnaire, interview and documentation, next the data in manner by using descriptive analysis and path analysis. The analysis result show that leadership have significant influence and positive towards OCB, job satisfaction have positive influenced towards OCB and organizational commitment have positive influence towards OCB. The analyze result either proving that leadership have indirect influence and positive towards OCB by job satisfaction, and also leadership have indirect influence and positive towards OCB by organizational commitment. In generally, organizational commitment gives biggest influence towards OCB.

Copyrights © 2011






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...