Ensiklopedia Social Review
Vol 4, No 1 (2022): Volume 4 No 1 Februari 2022

FAKTOR-FAKTOR PELAYANAN PRIMA YANG MEMPENGARUHI KEPUASAN SISWA PADA MENTARI CERDAS BANJARMASIN

Syafril Syafril (ASMI Citra Nusantara Banjarmasin)
Muhammad Fahmi (ASMI Citra Nusantara Banjarmasin)
Neti Rosiana Fadilah (ASMI Citra Nusantara Banjarmasin)

Article Info

Publish Date
06 Feb 2022

Abstract

This study aims to determine the factors of excellent service that influence the satisfaction of tutoring students at Mentari Cerdas Banjarmasin. The population and sample in this study were tutoring students at Mentari Cerdas Banjarmasin. The sample in this study was 48 students by filling out research questionnaires. The sampling technique used in this research is random sampling. namely the sampling technique based on population members who happen to be met and are willing to be respondents. This research is a quantitative descriptive research, which is a research method based on the philosophy of positivism, which is used to examine a particular population or sample. Judging from the objectives, this research is included in the research of hypothesis testing. A hypothesis is a temporary answer to a research problem whose truth still needs to be tested Keywords: Excellent Service, Student Satisfaction, Tutoring, Influence, Sampling 

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Journal Info
Ensiklopedia Social Review
Website

Abbrev

sosial

Publisher

Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Menerbitkan artikel-artikel di bidang ilmu sosial yang diterbitkan 3 kali dalam setahun. Antara lain ilmu Sosial, Ilmu Politik, Ilmu Administrasi Negara, Hubungan Internasional. ilmu hukum, ilmu budaya, ilmu ekonomi, manajeman, akuntansi, sejarah, bahasa, kepustakaan, dan ilmu lainnya di bidang ilmu ...