Journal of Research in Business, Economics, and Education
Vol. 4 No. 1 (2022): February

An empirical investigation of mobile banking adoption in Jakarta: Theory Acceptance Model

Mohamad Saparudin (Kusuma Negara Business School)
Brian Indra (Kusuma Negara Business School)
Sabar Sutia (Kusuma Negara Business School)
Bambang Rahardjo (Kusuma Negara Business School)
Shultonnyck Adha (Kusuma Negara Business School)

Article Info

Publish Date
15 May 2022

Abstract

This study employed the Technology Acceptance Model' (TAM). The purpose is to re-examine the TAM model in terms of mobile banking acceptance in Jakarta. The sample was 242 m-banking users with convinience sampling technique. The study found (1) Perceived ease of use had a positive and significant effect on Perceive usefulness. (2) Perceive usefulness and Perceived ease of use had a positive and significant effect on Attitude, (3) Perceived usefulness had a positive and significant effect on Attitude, behavioral intention and actual use. (4) Attitude had a positive and significant effect on behavioral intention, and (5) Behavioral intention had a positive and significant effect on Actual usage. TAM could explain the variance of behavioral intention of 63,9 percent and actual use of 71.2 percent.

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Journal Info
Journal of Research in Business, Economics, and Education
Website

Abbrev

jrbee

Publisher

STIE Kusuma Negara

Subject

Economics, Econometrics & Finance

Description

JRBEE: Journal of Research in Business, Economics, and Education is aimed at being a medium for research results dissemination and scientific paper exchanges on the Indonesian economy and business among academics, practitioners, regulators, and public. JRBEE: Journal of Research in Business, ...