Journal of Management and Bussines (JOMB)
Vol 4 No 2 (2022): Journal of Management and Bussines (JOMB)

Kualitas Produk dan Harga Jual terhadap Kepuasan Konsumen

Titi Hasanah (Sekolah Tinggi Ilmu Ekonomi Serelo lahat)
Markus Markus (Sekolah Tinggi Ilmu Ekonomi Serelo lahat)
M Pahlan (Sekolah Tinggi Ilmu Ekonomi Serelo Lahat)
Rudy Eduar (Sekolah Tinggi Ilmu Ekonomi Serelo Lahat)
Nidyawati Nidyawati (Sekolah Tinggi Ilmu Ekonomi Serelo Lahat)



Article Info

Publish Date
31 Dec 2022

Abstract

This study aims to determine the effect of product quality and selling price independently or jointly on consumer satisfaction (a case study in Bipang Tanjung Sakti). This research method is descriptive quantitative. The sample in this study were 67 Bipang Tanjung Sakti consumers taken based on a portion of the population to represent the entire population using the Slovin formula calculation with a confidence level of 90% and an error rate of 10% (0.1). Sampling using accidental sampling method. The results showed, a) the product quality variable (X1) on consumer satisfaction (Y), obtained a Sig value of 0.000 <0.05; b) the selling price variable (X2) on consumer satisfaction (Y), obtained a value of Sig 0.000 <0.05; c) variable product quality (X1) and selling price (X2) together on consumer satisfaction (Y), obtained Sig value, 0.000 <0.05. In conclusion, product quality variables have a significant effect on consumer satisfaction variables, selling price variables have a significant effect on consumer satisfaction variables, product quality variables, and selling prices, have a significant effect on consumer satisfaction variables together. Keywords: Selling Price, Consumer Satisfaction, Product Quality

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Journal Info

Abbrev

JOMB

Publisher

Subject

Description

Journal of Management and Bussines (JOMB) focus dan scopenya meliputi; Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional, Manajemen Sistem Informasi, Manajemen Pajak dan, Administrasi ...