Jurnal Saintek Lahan Kering
Vol 6 No 1 (2023): JSLK JUNI 2023

Analisis Faktor-Faktor Yang Mempengaruhi Penundaan Proses Klaim Jaminan Hari Tua (JHT) BPJS Ketenagakerjaan Cabang Belu Dengan Menggunakan Regresi Linear Berganda

Yohana Noviayanti Da Silva Toti (Unknown)
Eva Binsasi (Unknown)
Grandianus Seda Mada (Unknown)

Article Info

Publish Date
30 Jul 2023

Abstract

In serving BPJS Ketenagakerjaan participants who make claims for Old Age Benefits (JHT), delays in the claim process often occur. This is due to the fact that the file for submitting a claim is not complete, the officer is overwhelmed because the accumulation of files is increasing and they have to divide their time to do other tasks outside the office. This study aims to see which variables between data completeness and working hours fullness have a more significant effect on delays in claims for Old Age Security (JHT) at the Belu Branch of the Employment Social Security Administration Agency (BPJSTK) and find out the multiple linear regression model. Based on the results of data processing, it can be concluded that the data completeness variable has a more significant effect than the fullness of working hours on delays in JHT claims. The regression model obtained is Y^ = 144.458 – 118.141 + 66.814 .

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Journal Info
Jurnal Saintek Lahan Kering
Website

Abbrev

SLK

Publisher

Universitas Timor

Subject

Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Public Health

Description

Journal of dryland sci-tech (JDLS) covering the field of science and technology in terms of chemistry, biology, mathematics, information technology, and public health and nursing, based on ...