Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Vol. 7 No. 1 (2024)

Factors That Affect the Quality of Specialist Services on Patient Satisfaction in the Working Area of Puskesmas Labuhan Haji

Indra Sahputra (Institut Kesehatan Helvetia)
Ismail EfendyEfendy (Institut Kesehatan Helvetia)
Ramadhani Syafitri Nasution (Institut Kesehatan Helvetia)

Article Info

Publish Date
02 Feb 2024

Abstract

Community Health Centers (Puskesmas) have a primary role in providing first-level health services with a focus on promotive and preventive efforts. The main goal is to achieve optimal levels of public health by establishing health regulations. Patient satisfaction is an important focus in assessing the quality of health services. However, there are challenges such as the transfer of participants to other health facilities outside the Community Health Center which can affect services there. This study aims to explore the factors that influence the quality of specialist services and their impact on patient satisfaction at the Labuhan Haji Community Health Center in 2023.

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Journal Info
Promotor: Jurnal Mahasiswa Kesehatan Masyarakat
Website

Abbrev

PROMOTOR

Publisher

Universitas Ibn Khaldun Bogor

Subject

Nursing Public Health Other

Description

Jurnal ini adalah wadah mahasiswa untuk Meningkatkan ketrampilan dan wadah informasi penelitian kesehatan bagi akademisi. Praktisi masyakarakt dan pemamgku kebijakan. Selain itu jurnal ini merupakan karya tulis ilmiah mahasiswa yang diharapkan dapat memeberikan masukan dan manfaat untuk meningkatkan ...