Jurnal Manajemen Universitas Bung Hatta
Vol. 19 No. 2 (2024): Jurnal Manajemen Universitas Bung Hatta

Exploring the Impact of Perceived Usefulness on Behavioral Intention: The Mediating Role of Trust

Irda Irda (Universitas Bung Hatta)
Tyara Dwi Putri (Universitas Bung Hatta)
Wiry Utami (Universitas Bung Hatta)
Ice Kamela (Universitas Bung Hatta)

Article Info

Publish Date
29 Jul 2024

Abstract

The purpose of this study is to ascertain how perceived usefulness affects on behavioral intention, with trust acting as a mediating factor in the Shopeepay e-wallet service in Padang. The population in this study are users who intend to use the Shopeepay e-wallet service in the city Padang, with sample size as many as 140 users. Purposive sampling is the procedure used in the sampling approach. The Partial Least Square (PLS) test is used in the data analysis procedure. According to the research's findings, perceived usefulness has a positive effect on behavioral intention. It also found that perceived usefulness has a positive effect on trust. Trust has a positive effect on behavioral intention. The next finding was that trust mediates the effect of perceived usefulness on behavioral intention

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Journal Info
Jurnal Manajemen Universitas Bung Hatta
Website

Abbrev

JMN

Publisher

Universitas Bung Hatta

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Universitas Bung Hatta focuses on publishing management research results everywhere, issues published by Jurnal Manajemen Universitas Bung Hatta covering the human resources management, marketing management, financial management, strategict management, entrepreneurship, and other ...