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Asia-Pacific Management and Business Application
Published by Universitas Brawijaya
ISSN : 22528997     EISSN : 26152010     DOI : -
Asia-Pacific Management and Business Application journal (APMBA) is a scholarly journal, publishing internationally leading research across all areas of management. APMBA continuously seeking articles that challenge the affect of globalization through business world through critically informed empirical and theoretical investigations, and present the latest thinking and innovative research on major management topics, while still being accessible and interesting to non-specialists.
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Articles 6 Documents
Search results for , issue "Vol 12, No 2 (2023)" : 6 Documents clear
Explorıng Customer Satısfactıon to Use Mobıle Bankıng: An Extensıon of UTAUT Framework Astri Wulandari; Dandy Marcelino; Bethani Suryawardani
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.4

Abstract

The highest population and percentage of internet users on the island of Java are found in the West Java Province. This phenomenon should be consistent with West Java Province's relatively high GRDP level, where the potential for banking is also quite high. However, there is still a challenge for finance, especially banking in the West Java region, namely finding ways to balance, optimism, and pursue innovative opportunities that can aid the adult population of Indonesia who have not yet used digital banking services. In this study, the variables that may affect West Javans' acceptance and usage of mobile banking services are identified. The goal of this study is to identify the variables that influence West Javans' adoption of mobile banking services. The modified UTAUT approach will be used, and the performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating condition (FC), behavioral intention (BI), and use behavior (UB) variables will be added. 400 respondents who use mobile banking in West Java made up the sample for this study. employing a non-probability sampling approach, such as quota sampling, to gather responses. PLS-SEM with SmartPLS 3.2.9 software was the analytic method used in this investigation. The findings show that levels of performance expectation, effort expectancy, social influence, and enabling circumstances all favorably affect the desire to embrace mobile banking, but perceived danger has the opposite effect. The desire to use mobile banking has been proven to have a favorable influence on utilization, which in turn affects customer service.
How HRD, Servant Leadership, and Good Governance Improve Islamic Bank Staff Performance and Morale Nur Hilal; Hariyanto R. Djatola; Ananda Sabil Hussein
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.5

Abstract

This research was conducted to analyse the impact of human resource (HR) development, servant leadership, and good governance on employee performance and moral commitment in Islamic banking. Using quantitative approach data through a questionnaire with 215 respondents were collected as the primary data. This research was conducted from July to September 2022. The data obtained was carried out in the analysis stage using the structural equation modeling (SEM) AMOS program. The results of this study indicate that HR development has a positive and insignificant effect on moral commitment; servant leadership and good governance have a positive and significant effect on moral commitment; HR development has a positive and insignificant effect on employee performance in Islamic banking; servant leadership, good governance, and moral commitment have a positive and significant effect on employee performance in Islamic banking; while the role of moral commitment has a positive and insignificant effect on HR development on employee performance; and servant leadership and good governance have a positive and significant effect on employee performance through moral commitment.
Value Driven Growth Mindset and Value Driven Fixed Mindset? Toronata Tambun; Dodi Wirawan Irawanto
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.1

Abstract

This article explores the integration of growth and fixed mindsets with ethical considerations and primal instincts, offering a fresh perspective on understanding human behaviour, especially in studying organizational behaviour. The motivation behind this exploration is to extend Carol Dweck's mindset theory by incorporating moral and instinctual dimensions, addressing a gap in how these mindsets intersect with ethical decision making that motivated behaviour in organization. The primary method involves constructing a 2x2 matrix that categorizes individuals based on their mindset (growth or fixed) and their tendency to either uphold ethical and moral principles or succumb to primal brain stem impulses. This matrix serves as a tool to elucidate the complex interaction between cognitive orientations and ethical or instinctual drives. For the organizational behaviour, these comprehensive framework, highlights the nuanced relationship between mindset typologies and ethical or primal inclinations, proposing that behaviour is a product of this multifaceted interaction in the interaction of individual in organization. The article concludes with insights on how this integrated approach can enhance our understanding of human actions and decision-making processes.
The Importance of Understanding Civil Servant Voice Behavior in Preparing to Indonesia's New Capital Relocation Dodi Wirawan Irawanto; Khusnul Rofida Novianti; Misbahuddin Azzuhri
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.6

Abstract

The study attempts to reveal how civil servant employee voice conduct should be raised by their supervisor in order to make the relocation process of Indonesia's capital from Jakarta to Ibu Kota Nusantara (IKN)- the new name of Indonesia new capital successful. Using a qualitative approach, interpretative phenomenological analysis with an in-depth semi-structured interview is used in this study to explore in detail how participants are making sense of their personal perception regarding their movement to the IKN. The findings of this study found several important factors that are taken into consideration by civil servants in facing the relocation process to IKN, namely the support of family and partners, availability of infrastructure (accessibility to quality education, public services, transportation, and health facilities), accessibility of information, open socialization. and sustainable, as well as the role of leaders in bringing about change.
Linking Altruism and Self-Control to Life Satisfaction: The Mediating Effect of Organızational Citizenship Behavior Revias Bramadhian; Martinus Parnawa Putranta; Pramudianto Pramudianto
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.2

Abstract

Cooperatives members as well as its managers’ life satisfaction are important output for its management performance. Cooperative managers, who have personality traits such as altruism and self-control, tend to have more life satisfaction at their working environment. One of the essential principles of cooperative is organizational citizenship behavior, will help the managers to linking altruism and self-control to their life satisfaction. Cooperative managers who have altruism and good self-control tend to have organizational behavior, so they are more willing to help each other, improving their work performance, and solving problems at the workplace together, thus creating a positive working environment. A positive working environment will make people more satisfied with their life. A cross-sectional design was established and 130 cooperatives managers were selected with snowball sampling among 39 cooperatives in Yogyakarta. Quantitative data were collected by questionnaires and analyzed by using PLS-SEM. The results indicated that organizational citizenship behavior has positive effect on life satisfaction. Altruism and self-control both have positive effect on organizational citizenship behavior and organizational citizenship behavior partially mediates the effect of both altruism and self-control on life satisfaction.
Green Cosmetıcs And Generatıon Z In Indonesıa: The Role Of The IMB Model In Predıctıng Purchase Intentıon Andika Andika; Nadia Nadia; Della Nanda Luthfiana; Fikri Budi Aulia
APMBA (Asia Pacific Management and Business Application) Vol 12, No 2 (2023)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2023.012.02.3

Abstract

The development of green cosmetics is considered a transformative step that supports sustainability issues and environmental protection. Furthermore, Generation Z, which is the largest population segment in Indonesia, shows a positive response and concern for sustainability issues. However, a deeper understanding is needed to identify Generation Z's interests in green cosmetics. This is important considering that Generation Z is often seen as a reactionary digital society and is susceptible to being influenced by viral trends in society or on social media, as revealed in several previous studies. This research uses a theoretical framework from the Information-Motivation-Behavioral Skills (IMB) model. Through questionnaires on online survye, data from 264 Generation Z respondents in Indonesia are collected. This data was then analyzed using Descriptive Statistics and Structural Equation Modeling (SEM). The results of the analysis show that product knowledge significantly influences Generation Z's purchase intention. Self-efficacy acts as a mediator between knowledge and purchase intention. In addition, attitudes towards green cosmetics do not directly influence purchase intentions; self-efficacy becomes the bridge connecting attitudes and purchase intentions. The relationship between subjective norms and purchase intention is proven significant, with self-efficacy as the mediator. Meanwhile, although environmental awareness influences purchase intentions, self-efficacy does not mediate this relationship. The IMB model provides a deep understanding of what motivates Generation Z in Indonesia to choose green cosmetics. These findings have significant implications for marketers in promoting green cosmetics to strengthen the self-efficacy of Generation Z consumers in understanding their products.

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