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INDONESIA
Jurnal Fakultas Ekonomi : OPTIMAL
Published by Universitas Islam 45 Bekasi
ISSN : 19782586     EISSN : 25974823     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Optimal: Jurnal Ekonomi dan Kewirausahaan adalah jurnal ilmiah yang bertujuan memajukan dan menyebarluaskan ilmu pengetahuan di bidang ekonomi, manajemen, dan kewirausahaan. Artikel yang dimuat berasal dari hasil penelitian adaptasi ilmu dan hasil pemikiran dari perkembangan ilmu yang dimaksud. Jurnal ini ditujukan kepada para pelaku ekonomi, mahasiswa , dan dosen. Jurnal ini terbit setiap dua kali dalam satu tahun. Jurnal ini terbit pertama kali pada tahun 2007 dan mengalami tidak terbit dari tahun 2012-2015. Terbit kembali tahun 2016 hingga sekarang.
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan" : 5 Documents clear
Pengaruh Efficiency, Privacy, Reliability, Emotional Benefit, dan Customer Service terhadap E-Satisfaction Pengguna Aplikasi Kereta Api Indonesia (KAI) Access Farhan Azmi; Citra Kusuma Dewi
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i1.2011

Abstract

KAI Access is an official mobile application of PT.KAI that aims to facilitate customers for purchasing tickets or accessing information about the train online. However, this application still facing several issues and have some impact on customer satisfaction. The purpose of this study is to determine the effect of efficiency, privacy, reliability, emotional benefit, and customer service on e-satisfaction of KAI Access users. This research is using a quantitative method by using descriptive and causal approach. This study using non-probability sampling with purposive sampling technique and samples taken were 107 respondents who are KAI Access application’s active users. This study using multiple linear regression analysis. The results show that efficiency, privacy, reliability, emotional benefit, and customer service simultaneously have a positive and significant impact on e-satisfaction. Partially, only the variables efficiency, emotional benefit, and customer service have a positive and significant impact on the e-satisfaction variable.
Analisis Pengaruh Elemen Subjective Well-Being terhadap Organizational Citizenship Behavior Karyawan Rezqi Ananda Basid; Alya Risma Elfariani
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i1.2029

Abstract

This study examined the relationship between subjective well-being (SWB) and its aspects such as life satisfaction, positive affectivity and negative affectivity to organizational citizenship behavior (OCB) in employee of PT Sorak Gemilang Persada. Participants in this study were 54 employees of PT Sorak Gemilang Persada. Measuring instruments used was a modified questionnaire of Satisfaction with Life Scale and Positive and Negative Affectivity Schedule, both instruments used to measure SWB. Meanwhile, OCB were measured by the Organizational Citizenship Behavior Scale. The data obtained were analyzed by simultaneous and partial test with SPSS for Windows ver. 26. The results indicate that there was a positive correlation between life satisfaction and positive affectivity to OCB. Meanwhile, there was a negative correlation between negative affectivity and OCB of PT Sorak Gemilang Persada’s employees. Both three of these variables gave an effective contribution as much as 40% while the rest came from other factors.
epuasan dan Intensi Merekomendasikan Salah Satu Perguruan Tinggi Dengan Belajar Daring Saat Pandemi Covid-19 Liza Agustina Maureen Nelloh
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i1.2052

Abstract

The Covid-19 phenomenon hit the Higher Education sector which gathered all the institutions in Jakarta to implement an online learning system. This means a significant change from face-to-face learning to become learning from home. However, during this pandemic, there has been little evidence about existing studies that focus on online learning toward student satisfaction and Word of Mouth (WOM) intentions about Private Higher Education in Jakarta. To test the hypotheses, this study uses SEM-PLS with SmartPLS ver.3.2.8 of 60 students. The results show that service quality of online learning is significantly and positively effect on student satisfaction, and student satisfaction will cause positive WOM Intention. In conclusion, this study accepts all proposed hypotheses expected for IPMI International Business School in Jakarta. Therefore, during this Covid-19 outbreak, it is hoped that it can continue to improve the service quality of online learning that causes satisfaction and build positive WOM Intention among students in the Higher Education Sector.
Inklusi Keuangan dan Stabilitas Sistem Keuangan (Bank Z-Score) di Asia Fauziah Fauziah; Ayu Febriyanti; Nurul Hidayatin Nisa
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i1.2066

Abstract

In the last two decades, there were two crises in Asia. This incident reminded the importance of maintaining financial system stability. This research aims to discover the effect of financial inclusion on financial system stability. Financial inclusion is proxied with the Financial Inclusion Index (IFI); financial system stability is proxied with bank Z-score. This study using the 2009-2018 annual data from 10 developing countries in Asia, i.e. Afghanistan, Bangladesh, Brunei Darussalam, India, Indonesia, Malaysia, Pakistan, the Philippines, Singapore and Thailand. The Generalized Method of Moments (GMM) results shows that financial inclusion negatively affects financial system stability. Increasing financial inclusion causes financial system instability. Financial inclusion is approved through rapid credit growth or fund intermediation that isn’t accompanied by agreements that can adversely affect finances
Kesediaan Pegawai Untuk Berbagi Pengetahuan Melalui Sistem Manajemen Pengetahuan Oky Fardiyono; Anita Maharani; Etty Puji Lestari
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 14 No 1 (2020): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v14i1.2070

Abstract

The Directorate General of Taxes is one of the most vital government institutions, where around 85 percent of the financing of the Republic of Indonesia comes from tax revenue. The Riau Islands Directorate General of Taxes Regional Office, as a new office established since October 2018, certainly needs office instruments and employees who can adapt and learn quickly like other regional offices in order to achieve the tax revenue target. For this reason, increasing the capacity of tax officials must always be increased, one of which is through knowledge sharing. The purpose of this study was to determine whether personal benefit factors, normative considerations, rewards, organizational support, social interaction, levels of empathy, and levels of courage affect the willingness of tax employees to share knowledge. This research was conducted on employees in the Regional Office of the Riau Islands Directorate General of Taxes with a population of 658 people. The sample used was 234 tax employees. The research method used is a quantitative method, namely multiple linear regression. After testing the validity and reliability, the collected data is tested for each variable component of the willingness to share knowledge. The test results show that personal benefits, normative considerations, appreciation, organizational support, social interaction, level of empathy and level of courage affect the willingness of tax employees to share knowledge within the Riau Islands Directorate General of Regional Taxes.

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