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International Journal of Social Science and Business
Published by Universitas Pendidikan Ganesha
ISSN : 26146533     EISSN : 25496409     DOI : -
Core Subject : Social,
Social Sciences
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
Arjuna Subject : -
Articles 30 Documents
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Search results for , issue "Vol. 7 No. 3 (2023): August" : 30 Documents clear
Strategy for Improving Public Services of the Buleleng Regency Transportation Office Kadek Hendra Negara Putra; Putu Indah Rahmawati; Ni Made Ary Widiastini
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.44134

Abstract

Public services at the Buleleng Regency Transportation Office require improvement to achieve optimal levels of community satisfaction. The main objective of this study is to formulate a strategy to improve public services at the Buleleng Regency Transportation Office by applying the SOAR method. This study used a qualitative research approach. Data was collected by observation, documentation, focus group discussion (FGD) techniques. To achieve the maximum target, strategies to achieve it include: (1) revitalization of facilities and infrastructure in the field of transportation; (2) make comprehensive planning in order to improve connectivity between regions in Buleleng Regency; (3) increased supervision and control of land, river and lake transportation; (4) the effectiveness and efficiency of managing activities whose budgets are sourced from the District APBD, Provincial APBD and APBN; (5) improve maintenance and coordination in terminal and parking management; (6) synergy with stakeholders in order to improve community discipline in traffic; (7) improving the ability of human resources in the field of transportation; (8) development of information system openness through various social media and information; (9) conduct comprehensive monitoring and evaluation in order to increase regional revenues from the transportation sector; (10) Increased service capacity of the Motor Vehicle Testing Technical Implementation Unit; (11) Imposition of strict rewards and punishments on employees. The results of this research are useful for the local government of Buleleng Regency. This strategy can be used as a reference in the preparation of the roadmap for the development of the Buleleng Regency Transportation Office.
Enhancement of Organizational Culture and Employee Performance Through Employee Engagement and Organizational Citizenship Behavior Dina Prasetyaningrum
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.58122

Abstract

This study aims to investigate the influence of employee engagement and organizational citizenship behavior on organizational culture and employee performance in the production division of PT. Wahana Kasih Mulia Kedungreja Cilacap. The problem behind this study is the importance of understanding the factors that influence organizational culture and employee performance in the context of the company's production division. The type of research used is quantitative research. The research sample consisted of 98 employees of the production division of PT. Wahana Kasih Mulia Kedungreja surveyed. The method of data collection used is the distribution of questionnaires to respondents, who are employees of the company's production division. Data analysis is carried out using statistical methods. The results showed that organizational citizenship behavior and employee engagement had a significant influence on organizational culture and employee performance in the production division of PT. Wahana Kasih Mulia Kedungreja. The conclusion of this study is that these factors play an important role in shaping a positive organizational culture and improving employee performance. The implication of this finding is the need for companies to manage employee engagement and organizational citizenship behavior effectively to improve organizational culture and employee performance in the production division.
Making Up Your Mind: Perceptual Retraining with Mirror to Increase Self-Acceptance for Negative Body Image in Generation Z Teens Rina Rifayanti; Elis Darmayasary Bachtiar; Khairun Nisa; Fasya Rizkyta Anwar
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.40722

Abstract

In this study focused on negative body image because, every individual who has a negative body image then he will be difficult to accept or love himself that will make them experience a lot of problems with his body, for example feeling dissatisfied with the body owned, eating disorders, doing a diet that is too strict, depression, and others. The goal of the study was to analyze the increase in self-acceptance of negative body image in generation Z adolescents by using perceptual retraining with mirrors. This type of research is experimental research with a quantitative approach. The sample number of studies was 30 students who were divided into two groups. The research instruments used there are self-acceptance and body image scales. The data analysis method used in this study is statistical analysis is Paired T-test samples. The results showed a value of P = 0.000 (P <0.050) and resulted in a value of P = 0.000 (P <0.000) in the body image of the experimental group. While in the results of self-acceptance the control group using the sample paired t-test resulted in a value of P = 0.000 (P < 0.050) and produced a value of P = 0.000 (P < 0.000) of the body image scale of the control group. This suggests that subjects using perceptual retraining with mirror experienced increased self-acceptance of negative body image. The implication of this study is that mirrored perceptual retraining methods can be used as interventions to help generation Z adolescents overcome negative body image and improve their self-confidence and mental health.
External Factors That Affect Operational Performance: A Conceptual Model Development for Pharmaceutical Drug Wholesalers Companies in Bali, Indonesia Komang Agus Satria Pramudana; Ni Nyoman Kerti Yasa; Ni Wayan Ekawati; Putu Yudi Setiawan
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.45188

Abstract

Pharmaceutical distributor companies or also known as PBF (Pharmaceutical Drug Wholesalers) play an important role in the distribution of pharmaceutical products in Indonesia. Without the role of PBF, the drug will not reach the patients from the manufacturer. The PBF appointed by the manufacturer to distribute the product, has operational performance targets that must be achieved. However, like other businesses, PBF operational performance is also affected by external factor, such as the Covid-19 pandemic.  The purpose of this study was to analyze the impact of external factors, those are: Covid-19 pandemic, government regulations and the intensity of competition on the operational performance of PBF in Bali. This study uses the literature review method. Data analysis in the literature review involves compiling and presenting findings from various data sources that have been collected. The result of this research is a conceptual model that synergizes sales strategy and operational control as mediating and moderating variables to minimize the negative impact of external factors on operational performance. This research is expected to contribute to the field of strategic management, particularly related to the supply chain of pharmaceutical products.
The Effect of Covid-19 on Working Capital Strategy and Profitability Abdul Basyith; Fitriya
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.45904

Abstract

Covid-19 disrupted all sectors and caused uncertainty in the market, corporate liquidity crisis, high debt, higher stock volatility, and lower profitability, so this study investigated the effect of working capital strategies on profitability before and during Covid-19 companies listed on the Indonesia Stock Exchange. The populations used in this study are the tourism sector, pharmaceutical sector, and telecommunications. The total sample used was 20 companies selected by purposive sampling method. This data is collected from the financial statements of Q2 2018 to Q3 2021 (14 periods). The data were analyzed using multiple linear regression analysis with dummy variables. The results showed that Cash Conversion Cycle (CCC), Working Capital Investment Approach (WCIA), and Working Capital Financial Approach (WCFA) had a significant effect on Return on Assets (ROA) and Return on Equity (ROE). The result implies that the company must maintain sufficient cash and have good working capital management so that, in the event of a disaster, the company can maintain its performance. The implication of this study is that companies must pay attention and manage their working capital well to achieve higher levels of profitability amid market uncertainty.
Market Reaction to the Covid-19 Pandemic: Evidence from Countries in the Asia Pacific Indah Yuliana; M. Muzanni
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.47315

Abstract

The covid-19 pandemic spread rapidly in the Asia Pacific region, causing economic losses, exacerbating market volatility, and disrupting economic chains in Asia Pacific countries. This study aims to analyze the differences in capital market reactions before and after the announcement of covid-19 in the Asia Pacific Region. This study uses an event study approach using a variable stock price index, return, trading volume, and exchange rate.  The research sample was 11 stock exchanges in Asia Pacific countries with purposive sampling techniques.  Data testing using the data normality test and two average difference tests using a Paired Sample T-Test for normally distributed data and the Wilcoxon Singed Rank-Test test for data that is not normally distributed. The results showed that (1) there are differences in stock price indices before and after the announcement of covid-19 cases in Indonesia, Malaysia, Singapore, Mexico, Taiwan, Hong Kong, and New Zealand. Meanwhile, Thailand, Australia, Japan, and South Korea showed no differences. (2) there are differences in returns during covid-19 cases in Malaysia and Taiwan. While Indonesia, Singapore, Thailand, Australia, Japan, South Korea, New Zealand, Mexico, and Hong Kong showed no difference. (3) There are differences in stock trading volumes during covid-19 cases in Malaysia, Australia, Mexico, and Hong Kong. Meanwhile, Indonesia, Singapore, Thailand, Japan, South Korea, New Zealand, and Taiwan showed no difference. (4) There are differences in exchange rates during covid-19 cases in Indonesia, Malaysia, Singapore, Thailand, Australia, South Korea, New Zealand, Taiwan, and Hong Kong. While in Japan, it shows no difference. 
Factors Influencing the Decision to Purchase Subsidized Housing during the COVID-19 Pandemic in South Sulawesi: Sequential Exploratory Design Sri Rahmi; Heriyanti Mustafa; Gunawan Bata Ilyas; Hasmin Tamsah; Abdul Razak Munir
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.47387

Abstract

The decision to buy subsidized houses by low-income people during the COVID-19 pandemic in South Sulawesi Province, Indonesia. This study aims to analyze the factors influencing subsidized housing purchase decisions by low-income people during the COVID-19 pandemic in South Sulawesi Province, Indonesia. The population in this study is subsidized home buyers in Maros Regency, South Sulawesi, who made purchases during the COVID-19 pandemic. The study sample was selected using purposive sampling techniques, where the respondents taken were subsidized home buyers in Maros Regency who made purchases during the COVID-19 pandemic (2019-2021). Data collection was conducted through interviews with subsidized housing developers in Maros District. Interviews were conducted with operations managers, leaders of marketing teams, and marketing administrative staff at subsidized housing developers. Data collected through interviews were processed using confirmatory factor analysis (CFA) and conformity testing models. The main results of this study show that location and quality of service have a significant influence on subsidized home purchase decisions. This shows that location and quality of service are important factors that developers must pay attention to in marketing subsidized houses to low-income people. The results of this study recommend that subsidized housing developers maximize location selection and service quality in marketing subsidized houses.
Individual Taxpayers’ Compliance Moderated By Taxpayers’ Awareness Indah Wahyuni; Hari Setiyawati
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.48716

Abstract

Taxes are fundamental for the running the government because tax revenue is the largest source of state revenue, raching 80% and the directoral general of taxes continue to the government as a provider of public services needed by the community must be responsible and continue to strive to provide the best service for the sake of improving public services. On the other hand, community satisfaction is a measure of the success of public services provided by public service providers. This study aims to measure the quality of tax authorities' services and tax sanctions on taxpayer compliance and awareness of individual taxpayers. The data was collected through survey on 100 individual taxes payers. The analysis technique used is SEM. The results showed that tax service quality has a positive and significant effect on taxpayer compliance. Tax sanctions have a positive and significant effect on taxpayer compliance. Taxpayer awareness is able to moderate the influence of tax authorities' service quality on taxpayer compliance. Taxpayer awareness is able to moderate the effect of tax sanctions on taxpayer compliance. This means that the existence of tax sanctions increases taxpayer compliance.
The Effect of Travel Experience, Destination Image, and Destination Trust on Revisit Intention at Ubud Monkey Forest Natasha Valentine Trius; Ni Ketut Wiwiek Agustina; Putu Gde Arie Yudhistira
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.50231

Abstract

Destination images from traveler ratings may rank differently from person to person. That is why a destination must maintain its image. The aim of this study is to investigate the influence of travel experience, destination image, and destination trust on the intention to revisit Monkey Forest Ubud in Bali, Indonesia. The subject of the research is tourists who have visited Ubud Monkey Forest, Bali. The type of research used is quantitative associative research. Simple random sampling was used a as sampling technique where as many as 400 respondents were selected with the Taro Yamane formula. Data collection using a questionnaire was tested and analyzed by SmartPLS 3 with a measurement model test (outer model), and a structural model test (inner model). This research combines the three constructs to determine their effect on revisit intentions and adds control variables, namely age, and gender. The results of this research indicate that the travel experience has a significant and positive effect on revisit intention, destination image has a significant and positive effect on revisit intention, and destination trust has a significant and positive effect on revisit intention. This research examines the revisit intention of domestic tourists only, further research can develop the research by examining both domestic and international tourists.
Evaluation of Consumer Attitudes: Attributes of Langsa Hutan Lindung Park Tourism Services Suri Amilia; Muhammad Rizqi Zati; Dhian Rosalina
International Journal of Social Science and Business Vol. 7 No. 3 (2023): August
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i3.50247

Abstract

Attitude is a combination of motivation, emotion, and perception of an aspect of an individual's life. Consumer attitude is an emotional expression of consumers that shows whether consumers like an object or not so that attitudes can describe the level of consumer confidence in products or services. Consumer attitudes on tourism service attributes describe what priority attributes are taken into consideration in choosing and visiting tourist sites. The purpose of this study is to analyze consumer attitudes towards the Langsa hutan lindung park tourism services. This research is a quantitative descriptive using Fishbein's multi-attribute method. Fishbein's Multiattribute Model can measure consumer attitudes using three components: the level of importance, trust, and attitude evaluation. There are one hundred tourists who are visiting and selected using accidental sampling. The results of this study indicate that research respondents have a positive attitude towards all fourteen attributes of protected forest tourism marketing services, and two of them are very positive about two attributes: the level of crime rate and the spacious parking lots.

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