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Journal of Humanities and Social Studies
Published by Universitas Pakuan
ISSN : 2598117X     EISSN : 2598120X     DOI : https://doi.org/10.33751/jhss
Core Subject : Economy, Humanities, Education, Art, Social,
Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences
Journal of Humanities and Social Studies is an academic journal that publishes scientific papers in the field of humanities and social studies. This journal is published two times a year (March and September) by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan Bogor since 2017. The scope of journal are: humanities; Social studies; Management; Education; Teaching; Learning
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Articles 45 Documents
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Search results for , issue "Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)" : 45 Documents clear
Strategies For Implementing Character Education In The Post-Covid-19 Pandemic Period Through The Example Of Teachers And Dormitory Supervisors (Case Study At Smp Nuraida Islamic Boarding School) Desi Metri Kusumaningtyas; Nandang Hidayat; Herfina Herfina
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7913

Abstract

Some time ago, when the world was hit by the Covid-19 pandemic, many life deposits experienced shocks, including the education sector. It is undeniable that in any part of the world, many students experience learning loss. And many studies have also been conducted related to the condition of learning loss. Where all school activity programs seem to be unrequited, teachers are unable to maximally educate the character of their students. Very different from conditions before the COVID-19 pandemic. This condition was also felt by a boarding school in the North Bogor sub-district of Bogor City. There are so many students who until the post-pandemic period still experience character deviations. This encourages schools to be responsive so that this character change crisis can be handled immediately. This paper will try to analyze the factors that cause changes in the character of students in this school in the post-pandemic period and find the right strategy to overcome them. The research conducted at SMP Nuraida Islamic Boarding School used qualitative methods of data collection techniques through observation, interviews, and document studies. This research is expected to be able to find new strategies to overcome the conditions of character change that occur in the post-COVID-19 pandemic.  Keywords: character change; Strategy; Boarding School.
ANALYSIS OF THE EFFECT OF COMPETENCE, PHYSICAL ENVIRONMENT AND HUMAN RELATIONSHIP ON TEACHER PERFORMANCE ANDINTRINSIC MOTIVATION AS INTERVENING VARIABLES Muh Habib; Kusuma Chandra Kirana; Syamsul Hadi
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8002

Abstract

The purpose of this study is to analyze the  influence of competence, physical environment  and human relationship on teacher performance andintrinsic motivation as intervening variables. Methodology The population of this study is all teachers at SMK Ma'arif Salam Magelang, sampling  techniques using saturated samples  of 62 teachers through questionnaires,  as well as data  analysis tools using SmartPLS software Version 3.2.9.   The results showed that teacher competence has a significant influence on intrinsic motivation, physical environment  has a significant influence on intrinsic motivation, relationships have a  significant influence on   intrinsic motivation, teacher competence has a  significant influence on teacher performance, l physical environment has a significant influence on teacher performance, lphysical environment   has a significant influence on teacher performance, mintrinsic activation has a significant influence on  teacher performance.  Future research  is expected to build similar studies by adding research variables, such as handling compensation, performance appraisal systems, and others that can affect teacher performance.
The Influence Of Airport Experience On Passenger Satisfaction And Behavioral Intentions (Case Study: Yogyakarta International Airport) Zarra Isyana
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8772

Abstract

airport has undergone a business transformation, from its previous focus solely on providing public facilities to becoming a multi-service provider by offering various activities, services, processes, and technologies that ultimately create an airport experience for passengers. As a result, airport management has begun implementing the concept of airport experience through the creation of desired passenger experience. The objective of study is analyse the factors of airport experience and its influence on passenger satisfaction, revisit intention, and positive word of mouth. A quantitative research approach was employed, and primary data collected from sample of 670 passengers at Yogyakarta International Airport through the use of online questionnaires. The research hypothesis tested using Structural Equation Modeling to determine whether the various factors related to airport experience have a positive influence on passenger satisfaction. The findings of the study indicate that security, airport facilities, serviscape, sense of place, finding way, and check-in have a positive influence on passenger satisfaction. Furthermore, passenger satisfaction also positively influences their intentions to revisit and their likelihood of spreading positive word-of-mouth information. 
FINANCIAL PERFORMANCE BY INSTITUTIONAL OWNERSHIP, EARLY WARNING SYSTEM (EWS), AND RISK BASED CAPITAL (RBC) (Case in Insurance Companies Listed on The Indonesia Stock Exchange, 2018-2021) Muhamad Muslih; Prima Insan Kumala
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7956

Abstract

A company's financial performance, which measures its level of soundness through time, is an accomplishment that can be made. High financial success reflects a company's strong reputation and might inspire investors to make an investment. Corporate governance processes and financial analysis play a significant role in managerial performance. It can be used to determine the financial strengths and weaknesses of an organization. For this reason, the purpose of  this study is to know the effect of institutional ownership, the Early Warning System (EWS), which is measured by the liquidity ratio, the claims expense ratio, and the premium growth ratio, and Risk Based capital (RBC) on financial performance that proxied by Return on Equity (ROE) for insurance sub-sector companies listed on the Indonesia Stock Exchange (IDX) in 2018–2021. Using the purposive sampling method, 15 samples were gathered. With Eviews 12, data analysis methods such as descriptive statistical analysis, the traditional assumption test, and panel data regression analysis were used in this study. The findings demonstrated that institutional ownership, the Early Warning System (EWS), and Risk Based Capital (RBC) all had an impact on company’s financial performance simultaneously. The claim expense ratio has a negative significant impact on company’s financial performance. Aside from institutional ownership, Risk Based Capital (RBC), premium growth ratios, and liquidity ratios have no impact on financial performance.
Analysis The Effect Of Service Quality Dimensions On Customer Satisfaction Of Transjakarta Public Transportation Farhan Faturrachman Indra; AMA Suyanto
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8728

Abstract

The issue of traffic congestion in DKI Jakarta remains unsolved by the local government. Data from the Indonesian National Police reveals a continuous rise in motorized vehicles, particularly motorcycles and cars, from 2020 to 2022. This is corroborated by the 2023 rankings from TomTom, which position Jakarta as the 29th most congested city worldwide in terms of traffic. The DKI Jakarta Provincial Government has introduced public transportation options, including the Jakarta MRT, Jakarta LRT, Mikrotrans, and Transjakarta, to address traffic congestion. Transjakarta has gained popularity, carrying over a million passengers daily in August 2022, indicating a growing acceptance of government-owned public transit services. This study aims to assess how various aspects of service quality impact customer satisfaction within the context of Transjakarta public transportation. A sample of 391 respondents was analyzed using multiple linear regression through IBM SPSS 25 software. Data was collected via Google Forms. Findings reveal that several dimensions, including Tangibility, Responsiveness, Assurance, and Empathy, positively influence Customer Satisfaction. However, the Reliability dimension has no significant impact on Customer Satisfaction. Importantly, collectively, the SERVQUAL dimensions (Tangibility, Responsiveness, Reliability, Assurance, Empathy) demonstrably affect Customer Satisfaction with Transjakarta Public Transportation.
Shadow State Analysis Of Collaborative Elite In Peat Restoration Program Management Delpi Susanti; Weni Puji Hastuti; Dini Handayani; Achmad Pauzi; Anton Budhi Dharma; Desi Andarwati; Febri Yuliani
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8083

Abstract

Peat restoration is a government strategic program which is a top priority area, especially for Riau Province. Peat restoration is also one of the pilot projects that must be handled correctly, quickly and thoroughly so that it does not repeat the wounds of the disaster like 7 years ago. This is because, as the owner of the largest peatland in Sumatra, history has also been categorized as the biggest source of forest and land fires. It was suspected that the restoration of the peat was originally due to forest and peatland fires, so that the World Bank once estimated that the economic loss from the karhutla disaster reached Rp. 221 Trillion (Mileva et al. 2016). In accordance with Presidential Decree No. 1 of 2016, the government established the Peat Restoration Agency which is the leader in implementing peat restoration in Indonesia (Lebaran et al. 2016). It should be known that peat restoration is indeed designed within the framework of collaboration with many elites (representative groups that are considered capable), namely the Government, communities, NGOs and the private sector, which are the key elites for the implementation of peat restoration (collaborative governance). The elite approach strategy is the focus of this study by using collaborative governance theory as the main research framework. This study uses a qualitative method with a case study approach assisted by literature studies. Researchers found that there was a failure of peat restoration management strategy in Riau. The unclear status of the Regional Peat Restoration Team (TRGD) and the inactivity of the Riau Provincial Government in supporting the peat restoration agenda became the findings of this study. Researchers see there are several factors that cause it to happen. Economic factors become the main ones because peat restoration is related to investments in forestry and oil palm plantations. Then the cause of the failure of the management strategy, namely failure to understand communication between elites, was also caused by a lack of commitment from elite leaders in Riau.
Influence of Customer Experience Management Analysis in Increasing Customer Loyalty of PT Bank Jago Tbk in Indonesia Fahri Muhammad Fasya; Tarandhika Tantra
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.8372

Abstract

The primary objective of this research paper is to comprehensively examine and evaluate the impact of customer experience management, particularly virtual interaction, physical interaction, and service interaction, on customer loyalty within PT Bank Jago Tbk, a prominent financial institution in Indonesia. Employing an explanatory research design, the study collected data from a carefully selected sample of 200 respondents. To establish the significance of the proposed study model, a comprehensive multiple regression analysis was conducted. The research findings substantiate a positive and meaningful relationship between customer experience management and customer loyalty. Furthermore, the dimensions of customer experience management, including physical interaction, virtual interaction, and service interaction, were determined to be statistically significant in explaining customer loyalty behavior. The study holds valuable practical implications for Bank Jago as it seeks to establish and maintain a competitive advantage in the ever-evolving digital business landscape. Consequently, the research paper presents an enhanced model of customer experience management that directly correlates with consumer loyalty, providing valuable insights for both academia and industry practitioners.
ANALYSIS OF FACTORS INFLUENCING COMMUNITIES TO CHOOSE A SHARIA PEER TO PEER LENDING PLATFORM Pitri Yandri; Muhammad Sarbini
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.7643

Abstract

The purpose of this research is to analyze the factors that influence people to choose sharia peer to peer lending. The independent variables in this study are interest, trust, and product knowledge, while the dependent variable is sharia peer to peer lending. Data collection was carried out by distributing questionnaires using Google forms. This research study was conducted on employees who have offices in Jabodetabek and previously or currently still have investments. The data analysis technique used is Structural Equational Modeling (SEM). The results showed that interest and trust variables had a significant effect on people's decisions to choose sharia peer to peer lending. However, the product knowledge variable has no significant effect on people's decisions to choose sharia peer to peer lending. This research is useful for lenders and sharia peer to peer lending companies in particular to be able to improve their company's performance in order to achieve company goals.
The Alienation of West Manggarai Regency Government Land by Third Parties Through Sale and Purchase (Study of the Kupang High Court Decision, Number 13/Pid.Sus-TPK/2021/PT.Kpg) Rizki Dwi Haryani; Fransiscus Xavierius Arsin Lukman
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3.9326

Abstract

The aim of this research is to analyze the procedure for transferring land belonging to the West Manggarai Regency Government through buying and selling, whether it is in accordance with applicable laws and regulations and the legal consequences of transferring rights to land belonging to the regional government carried out by a third party through buying and selling. To answer this problem, a normative juridical legal research method is used by examining all statutory regulations related to the problem under study. The research results show that the procedure for transferring land belonging to the West Manggarai Regency Government can be carried out by selling in the form of auction, exchange, grant or regional government capital participation accompanied by land appraisal and requesting DPRD approval first. Buying and selling cannot be carried out to transfer regional property because it is not in accordance with what is regulated in Article 82 Paragraph (2) of Regional Regulation 11/2017. The legal consequences of the transfer of land by the Government of West Manggarai Regency through buying and selling, resulted in deviations from the legality of the transfer of land rights in the form of procedures, material requirements and formal requirements, resulting in the land transfer being invalid and being canceled due to defects in administrative law through the Head of the Land Office.
ANALYSIS OF THE INFLUENCE OF DOMESTIC INVESTMENT, FOREIGN INVESTMENT, TOTAL POPULATION, TOTAL CRIMINALITY AND TOTAL UNEMPLOYMENT ON ECONOMIC GROWTH IN DELI SERDANG DISTRICT: ARDL MODEL APPROACH Ramadhan Devan Pratama; Irsad Lubis; Raina Linda Sari
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 7, No 3. (2023): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v7i3..7915

Abstract

The aim of development in a country or region is to improve the welfare and prosperity of society in a fair and equitable manner, one of which is by increasing sustainable economic growth. Because with high economic growth, it will reduce the unemployment rate, crime rate and changes in economic structure so that it has a positive impact on economic development itself. The main objective of this study is to analyze the effect of domestic investment, foreign investment, population, crime and unemployment on economic growth in Deli Serdang Regency. The data analysis method used is the Autoregressive Distributed Lag (ARDL) approach in the time series data model and the observation time span of this study starts from 2010 to 2021 where data interpolation will be carried out in quarterly. According to the results of the analysis, the variables domestic investment and foreign direct investment have a positive significant effect on economic growth. Meanwhile, the variables of population, crime and unemployment have a negative significant impact on economic growth in the long run. However, in the short run, the variables of direct investment, foreign investment, population and crime have a positive significant impact on economic growth. on the other hand, only the number of unemployed has a negative significant effect on economic growth. Based on the results of this study, it is appropriate for the Government of Deli Serdang Regency to optimize programs that are oriented towards increasing investment both domestic and foreign, suppressing the rate of population growth and the number of unemployed and maintaining regional security in the Deli Serdang Regency area.

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