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Sebelas Maret Business Review
Published by Universitas Sebelas Maret
ISSN : 25280627     EISSN : 25280635     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
SMBR publishes both empirical and non-empirical (contextual, descriptive, case-study) articles emphasizing on the recent business issues nationally or internationally. To cope with the current advancement of publishing world especially in academic journal article, SMBR follows the modern-style of article journal presentation. Each article published in SMBR have an outstanding story inside, strong background and contribution, robust analysis and empirical testing, and convincing conclusion and managerial implications. Articles submitted to the SMBR should cover key business disciplines: general management, finance, accounting, marketing, human capital, operations management, entrepreneurship, leadership, strategy, business ethics, Islamic business, and international business. Other topics are welcome, as long as it could stimulate discussions about business. SMBR operate blind review processes for each submitted article to ensure rigorous publishing process.
Arjuna Subject : -
Articles 92 Documents
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How the Loyalty of Expedition Business Can Be Formed Through Trust and Satisfaction Esti Nur Wakhidah; Budhi Haryanto
Sebelas Maret Business Review Vol 2, No 1 (2017): June 2017
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v2i1.11678

Abstract

The purpose of this study is to examine the role of satisfaction and trust in mediating the relationship between service quality and brand image, and customer's intention to be loyal. The data is collected using survey and conducted by distributing questionnaire through a website. Website is selected as a media to distribute th research instrument because today marketplace shows a shift from offline to online platform. This study selected 200 people who have the intention to loyal with Jalur Nugraha Ekakurir (JNE) service as samples. Structural Equation Model (SEM) is statistical method chosen to elaborate the relationship among the variables. The result of this research indicates that service quality and brand image have positive and significant effect on satisfaction and trust. In addition, this research also find the mediation effect of satisfaction and trust in shaping customer loyalty. This study also discusses the implications from theoretical, practical, and future research, point of view. Keywords: Service Quality, Brand Image, Customer Satisfaction, Customer Trust, Customer Loyalty
State-owned Banks Loans to Their Connected Parties: Evidence from Indonesia Wisnu Untoro
Sebelas Maret Business Review Vol 1, No 2 (2016): December 2016
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v1i2.2256

Abstract

I hypothesize that banks’ stockholders react negatively to the announcement of state-owned (government) banks loans to their connected parties. Arguably, minority shareholders may suppose that connected lending are granted for unprofitable project as state-owned banks have to help government in the social and development activities. Using data for Indonesia state-owned banks loans, I find little evidence that market reacts negatively to the loans which are granted to connected parties.
Performance Measurement Application Model in a Cooperative Using Prospector Strategy and Athena’s Organizational Culture Hernawati Pramesti; Kristyana Dananti
Sebelas Maret Business Review Vol 2, No 2 (2017): December 2017
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v2i2.13276

Abstract

Generally, cooperative management has not been in the synergy between the department of cooperatives, the SMEs and the managers in it. It can be seen in the management aspect, especially regarding performance measurement that in needs of equal attitudes and actions in design making. The assessment model for a cooperative conducted by the department of cooperatives is just focused on the financial statements. The purpose of this research is to create a performance measurement application program for cooperatives using the prospector strategy and the organizational culture of Athens. The approach is focused on testing the implementation of the program. The observation unit is the cooperatives in Surakarta. The observation unit is associated with the organizer of the cooperatives. The respondents are chosen based on the success criteria of the organizer in generating financial reports. The method of this research is descriptive qualitative analysis. The output of this research is a web-based application program in the form of a cooperatives performance measurement.
Combating Smuggling: What Games We Are Playing: An Indonesian Case Study Hidajat Hendarsjah
Sebelas Maret Business Review Vol 1, No 1 (2016): June 2016
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v1i1.1326

Abstract

Intuitively, a person’s behavioral tendency to corrupt seems to follow several incentives that bound with the outcomes. But changes in outcomes’ payoffs do not always directly affect to person behavior. In games with mixed equilibrium presences, probability of actions taken by other parties (in this paper, “to inspect” and “do not inspect”) will alter a person tendency whether “to comply” or “to cheat”, as shown in garment smuggling case in Indonesia. Game theoretic concepts were employed in this paper to perform framework for analysis in describing the actions of interdependent agents. When the game has mixed equilibrium, probability of one player to take one strategic action does not depend on the opponent’s payoffs (i.e. maximum penalty). What does change is the probability of the opponent’s strategic actions.
Risk Behavior of Onion Farmers in the District Enrekang Nurhapsa Nurhapsa; Arham Arham; Sitti Nurani Sirajuddin
Sebelas Maret Business Review Vol 3, No 1 (2018): June 2018
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v3i1.16480

Abstract

This study aimed to analyze the risk behavior of onion farmers in District Enrekang. A random sample of 75 onion farmers was selected for interviews. The model used to analyze the behavior of risk is a model developed by Kumbhakar (2002). The analysis showed that the average behavior of onion farmers are risk averse to the use of various inputs. In order for farmers to take risks and enhance productivity, strengthening institutions such as farmers' groups or unions as well as enhancing the role of the agricultural extension will be required.
The Effect of Health Service Quality and Brand Image on Patients Loyalty, With Patients Satisfaction as Mediating Variable (A Study in Vip Ward Of Prof. Dr R Soeharso Ortopedics Hospital In Surakarta) Tangkas Sibarani; Asri Laksmi Riani
Sebelas Maret Business Review Vol 2, No 1 (2017): June 2017
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v2i1.12436

Abstract

Business in healthcare service, like other service business, should provide a service to its patients in order to maintain patients’ loyalty to be a loyal customer. A method in increasing patients’ satisfaction and loyalty is by focusing a hospital’s business on service quality aspect. Customers’ satisfaction is an effective measurement in assessing service quality that is based on patient’s consideration on the service provided and their personal experience. The main objective of this research is to understand the effect of service quality and brand image on patients’ loyalty, with patients’ satisfaction as mediating variable. To determine the determinant of patients’ satisfaction, the study is focused on the inpatients, especially those who stay at VIP ward, of Prof Dr R Soeharso Ortopedics Hospital Surakarta, Central Java, Indonesia. The research method used is survey, which is conducted by distributing a questionnaire directly to the surveyed patients. Reliability and validity test (using Servqual instrument) is conducted. The respondents of this research consist of 211 inpatients. The data collected is analyzed using SEM method. The result shows that service quality affects patients’ satisfaction through brand image and service quality. Simultaneously, service quality and brand quality affect patients’ satisfaction. Therefore, patients’ satisfaction affects patients’ loyalty. The implication of this research is the manager of a health care company should continuously improve the service quality and brand image, thus increasing patients’ satisfaction, which will lead to patients’ loyalty.
The Influence of Job demand On Burnout with Job Resource and Personal Resource as moderator: Study on PT Kusumaputra Santosa Karanganyar Ardianti Nur Oktarina; Mugi Harsono
Sebelas Maret Business Review Vol 1, No 2 (2016): December 2016
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v1i2.11280

Abstract

The aim of this research was to analyse the effect of job demand on burnout and to analyse the moderators (job resource and personal resource) effect on the relationship between job demand and burnout. This research used quantitative research method with 232 peoples sample respondents. Data analysis techniques were using multiple linear regression and MRA (Moderating Regression Analysis) to determine the effect of moderators. The results of this research are follows: 1) Job demand has a significant positive effect on burnout, and tested on every Job demand dimensions (Qualitative demand, quantitative demand, and organizational demand) positively affects burnout significantly. 2) Job resources become moderation predictor of job demand on burnout. Meanwhile, when tested on every dimension of job demand (Qualitative demand, quantitative demand, organizational demand), then can be concluded Job resource becomes moderation quasi in qualitative demand on burnout, and job resource becomes moderation predictor in quantitative demand on burnout, job resource becomes moderation predictor in organizational demand on burnout. 3) Personal resources become moderation predictor between job demand on burnout. Meanwhile, when tested on every dimension of job demand (Qualitative demand, quantitative demand, organizational demand), then showed Personal Resource becomes moderation quasi on qualitative demand on burnout, and Personal resource becomes moderation predictor in quantitative demand on burnout, Personal resource becomes moderation predictor in organizational demand on burnout.
Gender, Corporate Risk Taking and Performance: Evidence from Indonesia Agista Putri Prameswari
Sebelas Maret Business Review Vol 1, No 1 (2016): June 2016
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v1i1.1426

Abstract

This study examines the effect of gender diversity in the board of director on firm leverage and financial performance. Arguably, the more the proportion of female director on board, the corporate risk taking and performance should be lower. The study uses data of listed firms in Indonesia Stock Exchange over the period of 2010-2014. The results show that the presence of female directors on the board is negatively associated with leverage. The similar result is also found on the effect of female director on the board on firm performance. Results also reveal that education background does not moderate the link between women presence on leverage and performance.
The Effect of Transformational Leadership and Work Motivation on Organizational Citizenship Behavior: Does Work Engagement Matter? Aldita Prabandari; Asri Laksmi Riani
Sebelas Maret Business Review Vol 2, No 2 (2017): December 2017
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v2i2.16792

Abstract

This study aims to analyze if transformational leadership and work motivation affect work engagement which in turn affect Organizational Citizenship Behavior (OCB). We also analyze whether work engagement mediates the effect of transformational leadership and work motivation on OCB. Using census method, our sample in this study is 73 civil servants in the Education Office in Surakarta Municipality. The sample taken for this study is all employees with census method, thus, resulting in 73 people as samples. From the analysis using Structural Equation Modelling (SEM), we find that transformational leadership positively and significantly affect OCB, this implies that leader’s attitude that inspires and motivates subordinate, stimulates creativity and innovation of subordinate, train and provide direction for subordinate, will improve subordinate OCB. Work motivation also has a positive and significant effect on OCB. Employee’s work motivation affects the development of employee’s job attachment to their organization. If the work motivation is higher, the OCB behavior will be stronger. Thus extra role behavior will increase. Also, we also find that transformational leadership and work motivation indirectly affect OCB through employee work engagement. The implication this study brings to Surakarta Municipality Education Office is to improve transformational leadership style because the style has been proven to be able to improve work engagement and OCB. Thus, it is necessary for the leaders in the office to be open-minded or open to changes that will benefit the organization either in system or technology. Besides that, the result also brings implication to Surakarta Municipality Education Office to consider subordinate’s work motivation
The Impact of World Food Price Fluctuation towards Indonesian Macroeconomics Jami - Ilmia; Regina Niken Wilantari; Agus - Luthfi
Sebelas Maret Business Review Vol 2, No 1 (2017): June 2017
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/smbr.v2i1.13792

Abstract

Stability of price is a crucial factor for export and import activities, especially food commodities. Indonesia with the characteristics of a small open economy are vulnerable to external price shock as the implication of economic globalization. Understanding the food price shock useful for designing risk mitigation to minimize the effects of shocks to macroeconomic variables. The purpose of this research is to analyze the impact of macroeconomics from Vector Auto-Regression (VAR) methods. The sensitivity of impulse response estimation and variance decomposition which outlines how large and how the effect of the food price shock. Impulse response analysis shows shocks on global food price got the response by fastest and the most powerful by inflation. While the description of variance decomposition, variation described by economic growth. The results show that the global food price affects economic growth that is transmitted through inflation.

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