cover
Contact Name
Anita Munir
Contact Email
munir.anita@tau.ac.id
Phone
-
Journal Mail Official
lppm@tau.ac.id
Editorial Address
Jl. Swadarma Raya No.58, Ulujami, Pesanggrahan, Jakarta Selatan,12250
Location
Kota adm. jakarta selatan,
Dki jakarta
INDONESIA
Journal of Management and Leadership
ISSN : 26209942     EISSN : 26212935     DOI : -
Core Subject : Economy, Science,
Journal of Management and Leadership (JML) is a scientific journal managed by a Management Study Program of TANRI ABENG UNIVERSITAS, and fully refereed journal with ISSN 2620 –9942 (Printed Version) ISSN 2621–2935(Online Version). This journal is freely distributed on the internet and mobile digital media. The journal focusing on Human Capital Management, Leadership, Finance, Marketing, Operation and Supply chain Management, and business strategy.
Articles 5 Documents
Search results for , issue "Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020" : 5 Documents clear
Mapping of Human Resource Characteristics of MSME in Pandeglang District, Pandeglang Regency, Banten Province Renny Husniati; Alnisa Min Fadilah
Journal of Management and Leadership Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v3i2.72

Abstract

Human resources (HR) is one of the most important factors that cannot be separated from an organization, both an institution and a company. HR is also a key that determines the development of the company. Errors in the selection of human resources will adversely affect the achievement of organizational goals. Human resources must be empowered with the management and development or also called human resource management. This study aims to gather information regarding HR at MSMEs in Pandeglang Regency and how these characteristics can influence the development of the business being run. From the results of the mapping of HR characteristics, it is expected to be of use to the relevant department, by obtaining information on the potential of MSME in Pandeglang Regency by identifying and field surveys. Looking at the potential of Small Medium Enterprise (SME), a coaching program can be formulated so that an independent SME will be formed that can be developed to raise local excellence. For SME, it is an opportunity to develop their business through assistance and guidance in accordance with management needs. This mapping uses a survey method that is digging data through the distribution of questionnaires including data on HR characteristics and knowledge, skills and attitudes in managing a business. From the results of the study, it can be seen the average score of the three indicators, that is knowledge of 2.95, skills of 2.97 and attitudes of 3.05. This means that in managing a running business is good enough.
The impact of Leaders Competence towards Customer Satisfaction through Employee’s Performance in The Ritz-Carlton Jakarta Dedi Rrianto Dahadi; Suteddy Yusup
Journal of Management and Leadership Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v3i2.180

Abstract

This research paper aims to find out the relationship between leaders’ competence and employees’ performance towards customer satisfaction. This paper's main objective is to find out how employees perform towards customers. If the employee's performance is good, it will result in customer satisfaction. Surveys can be done to obtain the result of employee performance by phone interview to customers and with google form for primary source. On the other hand, for secondary sources, it will be gathered through online platforms such as pagoda, Traveloka and pegipegi.com. Moreover, the acquired results will be analysed and measured by the customer satisfaction reviews and the survey given to employees at hotels to give grades to their leaders according to their department to show and explain whether the leaders have the competency to lead their employees and ensure a good conduct to customers.
Analysis of PT Aneka Tambang tbk During Covid Pandemic 19 Anita Munir
Journal of Management and Leadership Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v3i2.181

Abstract

This study aims to predict the performance of PT. Aneka Tambang Tbk during the Covid 19 conditions, as a consideration whether to maintain share ownership to continue investing in 2020. The research method used in this study is a descriptive study method. In this study the author used secondary data by taking PT Aneka Tambang, Tbk Financial Report published from 2015-Q32019. The result could be seen that the net profit margin of PT Aneka Tambang Tbk is low. It causes the company's net profit to be unstable. The decrease in sales it will impact PT Aneka Tambang Tbk’s net profit. The volatility of net income makes equity growth not very good. Besides that, the company has an ROE which is still below 10%, which illustrates the company is not very profitable. With the current condition of Covid 19, it is not the right time for shareholders to sell their shares. The author's view is that shareholders should still hold the shares of PT Aneka Tambang Tbk in the hope that nickel prices will increase and will give a positive response to the company. Therefore, shareholders can consider continuing to invest in the long term.
The Influence of Personal and Psychological Factors toward Consumer Purchase Decision (Case Study: PETERSAYSDENIM, Bandung) Vici Fitrayanti; Purwanto Purwanto
Journal of Management and Leadership Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v3i2.182

Abstract

The purpose of this research is to analyze the influence of personal and psychological factors toward consumer purchase decision of PeterSaysDenim in Bandung. Those factors are important to the company because it would influence in consumer purchase decision on company’s product. This research uses quantitative analysis with has six independent variables (motivation, belief and attitudes, occupation, economic situation, personality and self-concept, and lifestyle) and one dependent variable (purchase decision). The analysis method that is used in this research is multiple linear regressions. The result shows that, there are partial significant influence of motivation, personality and self-concept, and lifestyle, and no partial significant influence toward consumer purchase decision. There is simultaneous significant influence of motivation, belief and attitudes, occupation, economic situation, personality and self-concept, and lifestyle toward consumer purchase decision with adjusted R square is 47.8%. The most significance value from all independent variables toward dependent variable is lifestyle.
Business Strategy Recommendation for Permata 68 Minimarket in New Normal Regulation Aryo Indra Djati
Journal of Management and Leadership Vol. 3 No. 2 (2020): Volume 3 - Nomor 2 - November 2020
Publisher : Management and Leadership Study Programme

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/jml.v3i2.183

Abstract

Retail consumption business, especially for mini market industry, its market share is very huge. Base on Association of Indonesian Retail Entreprenuer, for 2017, 2018, & 2019 value of national sales on modern retail is around Rp.212 Trillion, Rp.233 Trillion & Rp.270 Trillion. But the situation in 2020 is very difference due to new normal policy caused by the pandemic Covid-19. Indonesia Government implemented social and physical distancing or in Bahasa called by Pembatasan Sosial Berskala Besar (PSBB). Many activities should be performed from home, like working, scholl activities, and worship. But for business activites like minimarket that provide daily needs is still allow to open but with new protocols of new normal policy.Due that PSBB policy, mini market industry is very competitive. There are big players who are leaders in the market such as Alfamart and Indomaret. Permata 68 minimarket is located at the main road not far from Halim Perdanakusuma Airport at East Jakarta. Permata 68 as a retail store with concept like minimarket that sell daily needs of household remain survive for last 14 years because have many customers who come from around store that very loyal and many of them are already shop since Permata 68 exist. Around its store are crowded civilian village and military housing complex. Direct competitor of Permata 68 is an Indomart store which is about 0,5 km from Permata 68 that existed since year 2013 and an Alfamart store which is about 0,4 km from Permata 68 that already existed since year 2010.Now competition between Permata 68 and big player in mini market industry more tighten. In order to win and sustain in a new normal policy, Permata 68 should have a strategy to win the battle of business competition of mini market and make good strategy to compete. Research in this research is set base on unclear business strategy of Permata 68. Shareholders is not pay attention about business strategy compare with direct competition with big player whom very aggressive to adapt with new normal policy. Permata 68 needs to make new strategy effectively by assessing the external and internal environmental situation. The result would to achieve is the effective and focused recommendation business strategy at the end of this research.

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