Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

Jurnal Hospitality dan Pariwisata

hospitality-pariwisata
Website

Published by Universitas Bunda Mulia

ISSN : 24425222 EISSN : 26558165 DOI : -

Core Subject : Humanities, Social,

Humanities Social Sciences

Jurnal Hospitality dan Pariwisata diterbitkan secara berkala dua kali dalam satu tahun yaitu pada bulan Februari dan November. Jurnal ini ditujukan sebagai media bagi akademisi dan praktisi untuk menyumbangkan karya ilmiah dan pengalaman praktisnya yang dapat berguna bagi pengembangan ilmu pengetahuan khususnya di bidang industri hospitality dan pariwisata.

Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)

Articles 6 Documents

Search results for , issue "Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata" : 6 Documents clear

Analysis Of Event Quality Effect On Satisfaction And Behavioural Intentions Of The Ramayana Ballet Attendees (Case Study Of Puspo Budoyo Culture House) Roozana Maria Ritonga
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACTEvent is becoming more increasingly important both socially and economically. Such growth has raised many questions concerning the quality of event and impact on satisfaction and behavioral intentions of attendees, however, few studies have examined the actual event quality of a cultural performance. With so many competitions in the event business, an event planner must increase the level of event quality. In additon to create satisfaction and revisit of attendees in the event, a highly quality of performance, employees and environment is recommended.This study examined the underlying structure of event quality and impact between satisfaction and behavioural intentions. Three event quality dimensions (quality of event employees, quality of event environment, and event product quality) were analyzed with descriptive statistical method and regression analysis. This study is based on the cultural event of ‘Ramayana Ballet’ performance at Culture House of Puspo Budoyo. The study therefore emphasizes event quality has a significant relationship between satisfaction and behavioural intentions, Furthermore, quality event employees, quality event environment and quality event product have significant impact on behavioral intentions. Keywords: event quality, satisfaction, behavioral intentions

The Effect Of Environmental Value Toward Consumer Behavior on Green Hotel Practice: A Literature Review Reagan Brian
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACT As one of the tourism elements hotel have the most impact toward environmental. To cater consumer needs during their stay, hotel consumed huge amount of energy and natural resources and generate waste both liquid and solid. As a tourism amalgam this need to be solved, or at least there is an effort to reduce it. Green hotel pratice comes as one of solution to hotel impact toward environment that has been widely apply. There is much study about green hotel practice that has been done, especially in well develop countries. This study try to provide result study related to consumer behavior toward green hotel practice as a theoretical enrichment for future study. Most of the result shows that environmental awareness value have impact toward consumer responses toward green hotel practice. Consumer have no issues with simplified service in regards of green practice and they also willing to pay premium because of green practice. These result may be differ if the study held in Indonesia, since there are environmental awareness differences and different consumer behavior characteristics. Despite all of the results that may be differ, the hotel could do another environmental awareness act that have least impact on consumer.Keywords: Environmental Awareness Value, Consumer Behavior, Consumer Intention, Consumer Preferences, Green Hotel Practice.

Impact of Electronic Word of Mouth Social Media on the Decision to Choose Nusa Penida as a Tourist Destination with Mediated e-Trust Howard S. Giam; Yenli Megawati
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACTBased on data published by the Badan Pusat Statistik (BPS), it shows that the popularity of Indonesian tourism is increasing and making Indonesian tourism one of the country's main income sectors. One of the tourist destinations that has been increasing lately, which can be seen from the increasing number of tourist visits, is Nusa Penida in Klungkung Regency, Bali. The lack of infrastructure does not seem to reduce the number of tourist visits to Nusa Penida. This is inseparable from the government's efforts in promoting Nusa Penida and also the widespread information about this tourist destination on social media. For this reason, this study seeks to find out the influence of social media electronic word of mouth (e-WOM) on the decision to choose a tourist destination by taking a case study in Nusa Penida, Indonesia by using the e-Trust variable as a mediating variable. Data collection in this study was conducted through a survey using a questionnaire. The number of respondents for this study was 50 respondents, of which respondents were tourists who had social media and had visited Nusa Penida. Data analysis in this study used regression analysis which was processed using SPSS by testing it first for validity, reliability and classic assumption tests.Key words: e-WOM, e-Trust, Purchase Decision, Tourist Destination, Nusa Penida, Sosial Media

Model Of Tourism Destination Development Tegal Case Study, Central Java Anisatul Auliya Auliya; Farrah Farrah
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACTThe propose of this study is to produce the model that can be applied in Tegal area especially, for making Tegal city as a tourist destination choice by paying attention to the components that influence the development of this tourist destination, especially in Tegal Region, Central Java. If this model is applied, it's not only useful for tourist attraction in Tegal, Central Java, but also will have an impact for increasing the local revenue from tourist expenditure.Based on the results of the research that the Sig. (2-tailed) shows (0.000) <0.05. it can be interpreted that H0 is rejected and H1 is accepted. This means that in 0 of these studies, there is a significant relationship between the variables of tourism development (X) with tourism destination variables (Y) in Guci Hot Springs, Pantai Alam Indah (PAI), and Guciku Hot water boom. The tourism development model can focus on implementing green tourism, increasing promotional activities, and must involve many sectors (Multi-sector) because it requires cooperation from various parties such as the central and regional governments, the private sector, tourism managers, local communities and tourism associations. This study will use Purposive Sampling data collection techniques, and the respondents are visitors to tourist destinations in Tegal, Central Java. The method that will be used to find out aspects of tourism destination development is carried out through statistical calculations, then an analysis of tourist attraction development is carried out using SWOT analysis techniques.Keywords: Tourism development, tourism destination

The Effect Of Prices And Facilities On Guest Stay At The Best Western Premier The Hive Hotel Jakarta Fristi Bellia Bellia Annishia; Eko Prastiyo
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACTThe purpose of this research is to find out the effect of prices and facilities on the decision to stay at the Best Western Premier The Hive Hotel. The population in this study were guests who stayed at the Best Western Premier Hotel The Hive Jakarta. The number of samples successfully processed was 88 people, using simple random sampling. This study uses quantitative research design with multiple linear regression testing and previously performed several classical assumption tests. From the results of the study it was found that the value of the determinant coefficient or number R is equal to 0.259, then the relationship between the variable price and facilities to the variable decision of the stay is positive and strong. This is because Rsquare must be more or equal to 0.6 and close to number 1. For t count equal to 2.336 and for t table value from the result n-k-1 is 1.663. Thus it can be concluded that for the value of t count 2.336 <t table 1.663 then, the price variable has a significant effect on the decision to stay, then in this test the first hypothesis (H1) is accepted. In the Facility variable, the value of t count is 0.02 and the value of t table is 1.663, the facility does not affect the decision to stay. Suggestions that can be conveyed from this study include the price can be adjusted to the benefits that guests get when staying at a hotel, so the hotel can pay attention to the affordability of prices with the benefits obtained. In addition, the hotel should add facilities or have entertainment available in the lobby, so that guests who are waiting for the time to check in at the lobby do not feel bored and can make additional value for the hotel. Key words: facilities, guest, hotel, prices, decision to stay

The Effect of Perceived Quality in E-commerce to Customer Loyalty (WOM, INTENT, TRUST) Through Customer Satisfaction Tiurida Lily Anita
Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata
Publisher : Program Studi Hospitality dan Pariwisata

ABSTRACTThe objectives of this research was to investigate : (a) the effect of ease of use to customer satisfaction, (b) the effect of web design to customer satisfaction, (c) the effect of responsiveness to customer satisfaction, (d) the effect of personalization to customer satisfaction, (e) the effect of assurance to customer satisfaction, (f) the effect of customer satisfaction to WOM, (g) the effect of customer satisfaction to intent, (h) the effect of customer satisfaction to trust. The design of this research applies a survey toward unit of analysis on website of Hotel Grand Hyatt Jakarta to interview the customers for testing hypothesis. Meanwhile the required data consist of nine variables; ease of use, web-design, responsiveness, personalization, assurance, customer satisfaction, WOM, intent and trust. The aggregate numbers of customer being respondent of the study are 175. Data analysis used in this research was using Structural Equation Modelling (SEM) runs by AMOS 7.0 as software. The result of this research conclude that variable of ease of use, web design, responsiveness, personalization, and assurance attributes had a positive effect to customer satisfaction, and variable customer satisfaction had positive effect to Customer loyalty’s dimensions, which are WOM, intent and trust. Keywords ; Perceived Quality, Customer Satisfaction, Customer Loyalty

Page 1 of 1 | Total Record : 6

Filter by Year

2019 2019

Filter By Issues

All Issue Vol 9, No 1 (2023): Jurnal Hospitality dan Pariwisata Vol 8, No 2 (2022): Jurnal Hospitality dan Pariwisata Vol 8, No 1 (2022): Jurnal Hospitality dan Pariwisata Vol 7, No 2 (2021): Jurnal Hospitality dan Pariwisata Vol 7, No 1 (2021): Jurnal Hospitality dan Pariwisata Vol 6, No 2 (2020): Jurnal Hospitality dan Pariwisata Vol 6, No 1 (2020): Jurnal Hospitality dan Pariwisata Vol 1, No 2 (2015): Jurnal Ilmiah Hospitality dan Pariwisata Vol 5, No 2 (2019): Jurnal Hospitality dan Pariwisata Vol 5, No 1 (2019): Jurnal Hospitality dan Pariwisata Vol 4, No 2 (2018): Jurnal Hospitality dan Pariwisata Vol 4, No 1 (2018): Jurnal Hospitality dan Pariwisata Vol 3, No 2 (2017): Jurnal Hospitailty Dan Pariwisata Vol 3, No 01 (2017): Hospitality dan Pariwisata Vol 2, No 01 (2016): Hospitality dan Pariwisata Vol 2, No 2 (2016): Hospitality dan Pariwisata Vol 1 (2015): Jurnal Ilmiah Hospitality dan Pariwisata More Issue

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Antonius Rizki Krisnadi

Contact Email
akrisnadi@bundamulia.ac.id

Phone
+62 811-8880-593

Journal Mail Official
akrisnadi@bundamulia.ac.id

Editorial Address
Jl. Lodan Raya No. 02, Ancol. Jakarta Utara 14430

Location
Kota tangerang,

Banten

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Antonius Rizki Krisnadi

Contact Email akrisnadi@bundamulia.ac.id

Phone +62 811-8880-593

Journal Mail Official akrisnadi@bundamulia.ac.id

Editorial Address Jl. Lodan Raya No. 02, Ancol. Jakarta Utara 14430

Location Kota tangerang, Banten INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Antonius Rizki Krisnadi

Contact Email
akrisnadi@bundamulia.ac.id

Phone
+62 811-8880-593

Journal Mail Official
akrisnadi@bundamulia.ac.id

Editorial Address
Jl. Lodan Raya No. 02, Ancol. Jakarta Utara 14430

Location
Kota tangerang,

Banten

INDONESIA