Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia
Jurnal Kepariwisataan Indonesia : Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia diterbitkan dua nomor dalam setahun yaitu setiap bulan Juni dan Desember oleh Direktorat Kajian Strategis, Deputi Bidang Kebijakan Strategis, Kementerian Pariwisata dan Ekonomi Kreatif/ Badan Pariwisata dan Ekonomi Kreatif. Jurnal Kepariwisataan Indonesia memuat hasil-hasil penelitian baik secara empiris, pengembangan teori, kajian, serta pemikiran dalam bidang kepariwisataan yang memenuhi kaidah ilmiah. Fokus dan ruang lingkup jurnal meliputi : 1. Bidang Destinasi dan Infrastruktur Pariwisata, meliputi Wisata Bahari dan Pesisir, Pariwisata Berkelanjutan, Ekowisata, Wisata Perbatasan, Pola Perjalanan Wisata, dan topik lainnya yang relevan dengan pengembangan destinasi dan infrastruktur wisata 2. Bidang Pemasaran Pariwisata, meliputi Komunikasi Pemasaran, Perilaku Wisatawan, dan topik lainnya yang relevan dengan pemasaran pariwisata 3. Bidang Industri dan Investasi Pariwisata, meliputi Bisnis Pariwisata, Teknologi dan Informasi Bisnis Pariwisata, investasi pariwisata, dan topik lainnya yang relevan dengan industri dan investasi pariwisata 4. Bidang Sumber Daya Manusia dan Kelembagaan, meliputi Perencanaan dan Kebijakan Kepariwisataan, Tenaga Kerja Pariwisata, hubungan antar lembaga, dan topik lainnya yang relevan dengan SDM dan Kelembagaan kepariwisataan
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<![CDATA[Analisis Stakeholders Dalam Pengembangan Kawasan Strategis Pariwisata Kabupaten Wonosobo ]]>
<![CDATA[Zam Zam Masrurun]]>;
<![CDATA[Dyah Meutia Nastiti]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.99-118
<![CDATA[Stakeholders are one of the essential elements in maintaining competitiveness in efforts to manage tourism destinations. They are the main factor in the dynamics and development of the current tourism market. This study aimed to identify, classify, and describe the relationship between the stakeholders involved in the development of the Tourism Strategic Area in Wonosobo Regency. Data and information through field observations, in-depth interviews, and literature studies. The analysis technique in this study used a stakeholder mapping method approach. The sample in this study was forty-eight stakeholders determined based on the purposive sampling technique. The study result is an indication that twenty-eight stakeholders had a high interest in the development of the area. There were three key players or stakeholders with the most crucial roles and involvement in the area, i.e., two stakeholders in subject groups, five stakeholders in the context setters, and eighteen others in crowd groups. In addition, the research revealed five model schemes and relationships between stakeholders from government, private, and community groups. The success of the development of the Tourism Strategic Area in Wonosobo Regency determines the effectiveness and collaboration between the stakeholders. So, therefore, it would require commitment and synergy between institutions in conducting communication, coordination, and cooperation between agencies/institutions]]>
<![CDATA[Analisis Spasial Pengembangan Kawasan Wisata Air Terjun Andawe di Desa Matahori, Kecamatan Padangguni, Kabupaten Konawe ]]>
<![CDATA[Taufik]]>;
<![CDATA[Osu Oheoputra Husain]]>;
<![CDATA[Jamal Mukaddas]]>;
<![CDATA[Jabal Arfah]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.49-63
<![CDATA[Spatial analysis of the research on the development of the tourism area in Andawe waterfall at Matahori village aims to determine the direction of the use of space in the tourism area. Based on the administrative location, it is around a forested area, so guidance is needed regarding the ability of the land around the tourism area to remain everlasting and sustainable. The method used spatial overlay analysis based on geographic conditions, including land usage, slope, soil type, and rainfall in Matahori Village. Based on the results of determining the geographical conditions, a quantitative analysis used the scoring method to determine the development potential of the land in the tourist area of the Andawe waterfall. According to the study’s results, the tourism area of the Andawe waterfall has a high and bit high level of land development opportunities. Facilities and infrastructure can be built to support tourism activities when land development opportunities are high. Meanwhile, a sufficiently high-level development of land management is required to protect and preserve natural resources. The direction of the tourism development concept at the Andawe waterfall is more recommended for the development of joint tourism]]>
<![CDATA[Mengurai Pengalaman Positif Tamu Saat Menginap di Sheraton Senggigi Beach Resort: Bukti Dari Ulasan TripAdvisor ]]>
<![CDATA[Ahmat Setiawan]]>;
<![CDATA[Febrian Humaidi Sukmana]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.64-84
<![CDATA[Customer reviews on the internet play an essential role in generating opinions in electronic Word-of-Mouth (eWOM); This review serves as an online communication tool that significantly influences the perception of the following potential user. The purpose of this study is to understand the opinions that often appear in actual customer reviews that give an Excellent and Very Good rating. This study collected 1.515 online review data from the Tripadvisor website using automated web data mining techniques. Next, we used the JMP Pro 14 software to parse and visualize the research data at the analysis stage. The data shows that the most critical customer satisfaction lies in non-physical services, namely "staff" services, where most of the reviews express the meaning of being very satisfied with the services provided by the staff. Meanwhile, in the aspect of physical attributes, there is an important note, namely the "room" aspect, where this term is used to refer to complaints of bedrooms and bathrooms that are old and dirty enough to require renewal. Physical attributes, such as pool, breakfast, beach, and restaurant, are satisfactory because they can meet customer expectations]]>
<![CDATA[Partisipasi Masyarakat Desa Tuafanu Dalam Pembangunan Pariwisata Pantai Oetune, Kabupaten Timor Tengah Selatan ]]>
<![CDATA[Rendra Umbu Leha Kulandima]]>;
<![CDATA[Aldi Herindra Lasso]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.119-131
<![CDATA[Community participation is essential in tourism development. The government plays a role in encouraging increased community participation. However, in practice, government involvement in management has the potential to have positive or negative impacts on community participation. The purpose of this study was to analyze the presence of the Tuafanu village community in the development of Oetune Beach tourism before and after being managed by the government. Through a qualitative descriptive method, this study examines the level of community participation in the development of the Oetune Beach tourist attraction. It is currently being managed by the government using the Arnstein participation ladder. The results of the study show that the participation of the Tuafanu village community at the start of Oetune Beach tourism development was at the level of degree of power. In other words, community power dropped to a pseudo-participation level after the government managed Oetune Beach. Therefore, the government's role focuses a lot on physical development needs to be followed by efforts to increase community participation so that it is maintained and continues increasing so that sustainable tourism completes]]>
<![CDATA[Pemanfaatan E-Commerce dan Property Management System Dalam Kegiatan Bisnis Perhotelan di Era Revolusi Industri 4.0 ]]>
<![CDATA[Eko Yuli Sutrisno]]>;
<![CDATA[Abdul Choliq Hidayat]]>;
<![CDATA[Aftoni Sutanto]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.85-98
<![CDATA[This research is motivated by a change in customer's habits in making hotel reservations online and the use of information systems in hotel operations in the era of the industrial revolution 4.0. Its purpose is to analyze how e-commerce and property management systems in hotel business activities in the 4.0 industrial revolution era. The method used is a qualitative descriptive approach. Data and information collection was at The Atrium Hotel and Resort, Gallery Prawirotaman Hotel, Grand Serela Yogyakarta, Novotel Suite Malioboro, and Cakra Kusuma Hotel Yogyakarta. This study concludes that online travel agents who are part of e-commerce are used in the hotel business because they can cut the reservation process and increase the range of hotel room sales. The property management system is used in the hotel business because it can facilitate the communication and data transfer process by integrating the departments within the hotel. Online travel agents and property management systems are part of a hotel management information system, namely enterprise resource planning (ERP). Both have functions and goals for the efficiency and effectiveness of hotel business activities so that service quality and profit can be achieved maximally in the era of the industrial revolution 4.0]]>
<![CDATA[Pengaruh Online Destination Brand Experience Terhadap Minat Berkunjung Wisatawan Dengan Online Destination Brand Credibility Sebagai Variabel Mediasi di Kota Denpasar ]]>
<![CDATA[Ni Kadek Vira Kumara Dewi]]>;
<![CDATA[I Nyoman Sudiksa]]>;
<![CDATA[Ida Ayu Kalpikawati]]>;
<![CDATA[Ni Wayan Chintia Pinaria]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.132-143
<![CDATA[This research aims to analyze the effect of online destination brand experience on tourists' interest in visiting with online destination brand credibility as a mediating variable in Denpasar city. The questionnaire was used as a data collection method and distributed to 100 respondents. The data analysis techniques used are classical assumption tests (normality tests, multicollinearity tests, and heteroskedasticity tests), path analysis, determination coefficient tests, and Sobel tests. The results showed that: 1) the online destination brand experience (ODBE)’s variable has a positive and significant effect on visiting interest, 2) the ODBE’s variable has a positive and significant effect on the online destination brand credibility (ODBC)’s variable, 3) the ODBC’s variable has a positive and significant effect on visiting interest, and 4) the ODBE’s variable has a positive and significant effect on the interest in visiting with the ODBC’s variable as a mediation variable. The Tourism Office of Denpasar City should make various efforts to shape the tourist experience online to increase the interest of domestic tourist through uploads on the Denpasar Instagram account related to tourist attractions in Denpasar]]>
<![CDATA[Persepsi dan Preferensi Masyarakat Terkait Dampak Reklamasi Pantai Pasca Pembangunan Labuan Bajo ]]>
<![CDATA[Siti Nuurlaily Rukmana]]>;
<![CDATA[Iluminata Lafaniati Jehamat]]>;
<![CDATA[Sucipto]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.144-155
<![CDATA[Reclamation of Labuan Bajo Beach provides various options, including the provision of land in the region/city, development of coastal tourism and business activity centres, arrangement of integrated transportation systems, improving the quality and economic value of coastal areas, and contribution to the economy for the region and the community both APBD and new jobs. This study aims to analyse public perceptions and preferences regarding the impact of beach reclamation post-construction of the Labuan Bajo KSPN, West Manggarai Regency. Methods of data collection using a questionnaire. The data analysis technique uses Importance Performance Analysis (IPA). The results of community perceptions and preferences are in quadrant II, which means that people think that the reclamation of Labuan Bajo Beach has a positive impact or deserves to be maintained its superiority. Some items worth keeping include increasing income, supporting the economy, opening up employment opportunities, changing land functions, and changing coastlines]]>
<![CDATA[Mount Kelud in Dark Tourism Ethical Perspective ]]>
<![CDATA[Trisagia Mokodongan]]>;
<![CDATA[Jussac Maulana Masjhoer]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.1-11
<![CDATA[Dark tourism is a type of tourism that involves traveling to sites where death, suffering, tragedy, disaster, or violence occur. Indonesia can develop illicit tourism, one of which is Mount Kelud. Dark tourism has caused controversy in its development, especially regarding the ethical dimension. The study aims to identify the ethics of exploiting the suffering of victims and the motivation of tourists in Mount Kelud. It uses the systematic literature review method from articles, proceedings, and other scientific works sourced from scientific publications. Based on the analysis results, there was no exploitation element from the Mount Kelud eruption victims. The economic benefits of tourism directly help people recover from trauma. In addition, the community has instilled the value of harmonization to coexist with the volcano. Most tourists' motivation is to satisfy their curiosity about the eruption of Mount Kelud, and there is no deviant motivation]]>
<![CDATA[Monitoring Evaluation Analysis of Tourist Village Development: A Case of Kemiren, Banyuwangi ]]>
<![CDATA[Poeti Nazura Gulfira Akbar]]>;
<![CDATA[Annisa Marsya Safira]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.12-22
<![CDATA[The Ministry of Tourism and Creative Economy has set a target to increase the number of tourist villages classified as advanced to self-sufficient. In order to accomplish this, the Ministry organized training sessions to help and support the locals in enhancing their capability to manage their village as a tourist destination. One of the tourist villages where the training was provided was Desa Kemiren in Banyuwangi. The village received assistance in the aspect of tour guiding as the current status of Desa Kemiren is a developed tourist village. To make sure that the training meets the demands of the local community, monitoring and assessment analysis is required. Taking into account the significance of tour guides in delivering tourism services, this study investigates the implementation of tour guide training in Desa Kemiren. The research aims to analyse the monitoring evaluation of tour guide training based on stakeholders' perspectives. The study uses a qualitative method, and the data collection was collected through semi-structured interviews with six respondents, comprised of representatives of the government, community, and Kemiren villagers. The result demonstrates that this training is an attempt by the government to make the village self-sufficient in terms of problem identification. According to the viewpoint of the community, they took part because they need help developing the village to become an advanced tourism town and become independent. It can be seen that the purpose of the three main stakeholders involved in this program is aligning with one another]]>
<![CDATA[Tata Kelola Kolaboratif Pengembangan Pariwisata Likupang, Kabupaten Minahasa Utara ]]>
<![CDATA[Syahrifan Patadjenu]]>;
<![CDATA[Mala Sondang Silitonga]]>;
<![CDATA[Asropi]]>
<![CDATA[ Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia Vol. 17 No. 1 (2023): June 2023 ]]>
Publisher : <![CDATA[Ministry of Tourism and Creative Economy/Tourism and Creative Economy Agency ]]>
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DOI: 10.47608/jki.v17i12023.23-48
<![CDATA[The development of tourism destinations is a series of multi-sectoral and multi-actor developments. Therefore cross-sectoral collaborative governance is needed to achieve common goals, as well as have an impact on the community's economy and regional development. This research focuses on answering questions (1) why is cross-sectoral cooperation between the government and non-government actors in the development of Likupang tourism not yet optimal? and (2) what is the collaborative governance model for Likupang tourism development? The research uses a qualitative approach with a case study method that took loci in Likupang, North Minahasa Regency. Collected primary data was through in-depth interviews with eight key informants. The development of Likupang tourism involves government and non-government actors. Likupang's collaborative governance model for tourism development focuses on the collaboration process as the partnership core. How the collaboration occurs, who the participants are, the division of duties and authorities, and the monitoring, evaluating, and reporting procedures must be clear and understandable to all parties. Institutional legality can clarify the task division so that each party will contribute to the partnership’s target achievement]]>
