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Program Studi Ekonomi Syariah Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Al Hikmah Tuban Jl. PP Al Hikmah Binangun Singgahan Tuban Jawa Timur 62361 Telp. 081216092942
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Journal of Sharia Economics
Published by Institut Agama Islam Al Hikmah Tuban
ISSN : 26552493     EISSN : 26552485     DOI : https://doi.org/10.35896/jse
Core Subject : Economy,
Economics, Econometrics & Finance
JOURNAL OF SHARIA ECONOMICS, is a periodical scientific journal managed and published by Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban; and in collaboration with The Indonesian Association of Islamic Economist (IAEI). This journal specializes in the study of Islamic economics. The manager welcomes contributions in the form of articles from scientists, scholars, professionals and researchers related to Islamic economic studies. The article will be published after going through the mechanism of selection of the manuscript, review of reviewers, and editing process. All articles published are the views and are the responsibility of the author and do not represent this journal or the authors affiliated body. The Journal of Sharia Economics is published twice a year in June and December.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 4 No 1 (2022): Journal of Sharia Economics" : 5 Documents clear
The Implementation of Profit Sharing on Fathonah Education Savings Products at BMT NU Kapongan Situbondo Branch, East Java, Indonesia May Shinta Retnowati; Fadhila Sukur Indra; Yeni Zannuba Arifah; Devid Frastiawan Amir Sup
Journal of Sharia Economics Vol 4 No 1 (2022): Journal of Sharia Economics
Publisher : Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35896/jse.v4i1.273

Abstract

Baitul Maal wa Tamwil (BMT) is a form of simple Islamic financial institution. BMT in its operational system carries out business and social activities. BMT NU Kapongan Situbondo branch is one of the BMT institutions, the application of its activities to the business sector (tamwil) can be in the form of savings or deposits and also financing activities are always based on sharia compliance, especially in funding or deposit activities at BMT NU Kapongan Situbondo branch. As for the profit sharing that will be obtained by the customer in the form of automatic money, the customer does not know for sure the amount of profit obtained from the contract. This study aims to analyze the implementation and determination of profit sharing in the mudharabah muthlaqah contract in the fathonah education savings product of BMT NU Kapongan Situbondo branch. The research method used in this study is a qualitative descriptive method. The results of the study explain that the implementation of fathonah education savings is in accordance with sharia principles in terms of fulfillment rather than contracts, this can be proven by the owner of capital giving freedom to mudharib (BMT). However, the distribution of the profit sharing ratio is not fixed because there are several things, including the small number of customers who collect their funds in fathonah education savings products and the small profit income from managed capital, causing the context of determining the profit sharing ratio not in accordance with the specified contract.
Strategic Management of Digital Technology in Increasing Zakat Fundraising Miftahal Anjarsabda Wira Buana; Moh. Ah Subhan ZA; Akmalur Rijal
Journal of Sharia Economics Vol 4 No 1 (2022): Journal of Sharia Economics
Publisher : Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35896/jse.v4i1.281

Abstract

Digital zakat technology can be a promotional activity for a zakat institution that uses digital media as a medium for its introduction to the community, one of which is by using the internet or social media as a place for promotion or advertising. During the current pandemic, everything is carried out online to prevent crowds and transmission of the virus. There are several ZIS institutions whose income has decreased and their fundraising has been hampered by the COVID-19 pandemic. This is also a driving factor in increasing the number of potential zakat, infaq and online alms carried out by the community, where in 2021 zakat donations have increased by 30%, reaching 6 trillion from 2015, previously which only reached 4.2 trillion. The method used in this research was descriptive qualitative method. This qualitative descriptive method was used to describe the strategic management of digital technology comprehensively to see strategies for increasing the potential of zakat in the Indonesian zakat institution. Based on the theory and facts in the field that fundraising through digital technology was very significant: Mobile banking application customers could easily give zakat, infaq, and alms and their waqf to those who need it, Based on Baznas data, as of 2020 the total ZISWAF funds collected was estimated at Rp12.5 trillion. An important role was that zakat must be popularized among millennials who were already on a fixed income. The image of the institution could be obtained if the public is familiar with our institution. How do we introduce our institution on social media, that is, if we convey information about the institution to the public. After that, there must be interaction between the institution and the community through Facebook social media. The purpose of Facebook social media-based fundraising was to be able to raise ZIS funds, collect muzakki, and improve the image of the institution, by influencing or reminding and making people aware through the content posted. This meant reminding the public to be aware that the assets they own are not entirely their own. This social media was also a tool for reporting ZIS Institution transactions so that muzakki feel satisfied and public trust was built because they knew in detail the assets handed over to the ZIS institution.
The Efeect of Marketplace on Consumer Satisfaction of Shopee Platform in Jember District, Indonesia Muhammad Syarofi; Rusmini Rusmini; Utrotul Mu’allimah; Mukhamad Roni
Journal of Sharia Economics Vol 4 No 1 (2022): Journal of Sharia Economics
Publisher : Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35896/jse.v4i1.293

Abstract

Marketplace is a new business model that develops along with the evolution of IT infrastructure (Information Technology). The existence of a marketplace makes consumptive people prefer to spend their money to buy a desired product quickly and easily. This has something to do with consumer satisfaction, consumer satisfaction is the level of one’s feelings after comparing the expected performance or product results with expectations. Shopee is a marketplace with monthly visitors which from the 3rd quarter of 2019 to the fourth quarter of 2020 experienced a continuous increase. However, in the first quarter of 2021, shopee experienced a decrease in monthly visitors from 129.3 million visitors to 127.4 million visitors. This made Tokopedia one rank above Shopee with 135.1 million visitors. This survey was conducted to determine the influence of the marketplace on consumer satisfaction on the Shopee platform in Jember District. This was quantitative research with the type of survey research. The population used was the people of Jember District, with purposive sampling technique, while the formula used to determine the number of samples was using the Cochran formula. The data collection used questionnaire method and measuring variables with a Likert scale. Analysis of research data with inferential tests include t test (partial), F test (simultaneous), R2 test (coefficient of determination), and multiple linear regression test. This research concluded that 1) The marketing mix had no significant effect on consumer satisfaction, the value of tcount was 1.857 < ttable 1.980. 2) Human resources did not have a significant influence on consumer satisfaction, the tcount value was 1.557 < ttable 1.980. 3) Information technology had a significant influence on consumer satisfaction, the value of tcount was 2,040 > ttable 1,980. 4) Expedition had a significant effect on consumer satisfaction, the tcount value was 3.735 > ttable 1.980. 5) The marketing mix, human resources, information technology, and expeditions simultaneously had a significant effect on customer satisfaction with the Fcount 28.505 > Ftable 2.47, the R Square value was 0.545 or 54.5%
Endorsement as a Marketing Media Trend: A Case Study on By_aibee Agus Wahyu Irawan; Wahyuni Wahyuni
Journal of Sharia Economics Vol 4 No 1 (2022): Journal of Sharia Economics
Publisher : Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35896/jse.v4i1.304

Abstract

Promotional activities through endorsements are currently being carried out more and more, but this makes the users and recipients of endorse services mostly not careful in doing endorsements on social media. Sometimes endorsements or celebgrams in promoting a product through social media are only based on perceptions, they are not in accordance with the reality, even the products being promoted are not used in real life in everyday life. They are also excessive in carrying out promotions related to endorsed products. If the celebgram ad includes using voice or verbal expressions, the bad impact is that people who don’t know experience fraud in advertising on Instagram just because the artist has a beautiful face and has many followers. The focus of celebgram is to introduce products in online media, both in the form of Instagram and other media. This research used a qualitative approach, with the type of field research. This research used interview observation method and in-depth documentation of the subject. The results of the research showed that to market products through Instagram were a form of consumer testimony for the products being marketed and then shown on Instagram so that potential buyers were interested in buying the product. The promotion of By_aibee products was carried out on Instagram accounts using an attractive appearance and not showing their bodies, and Accessivist choose Instagram celebrities who are beautiful, and have more attractiveness that was able to attract consumers to buy the promoted products. Prices matched the quality. The target for consumers was all people who needed products from By_aibee.
The Role of Customer Services in Improving the Service Quality to Customers: A Case on Islamic Bank Umi Uswatun; Joko Hadi Purnomo
Journal of Sharia Economics Vol 4 No 1 (2022): Journal of Sharia Economics
Publisher : Program Studi Ekonomi Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35896/jse.v4i1.331

Abstract

This research aimed to determine the role of the customer services department in improving the quality of service to customers. The research method used in this research is to use a qualitative descriptive approach, so that researchers can describe in detail related to events that are actually experienced in the field. Data collection techniques carried out by researchers are by means of observation, interviews and documentation. The results obtained from this study are several roles performed by customer services in improving the quality of services implemented at Bank Syariah Indonesia KCP Bojonegoro Suropati by means of customer servicers who play several roles including: receptionist, informant, bridge liaison and marketing. This is done because the existence of good service quality will be able to increase the level of trust of a customer to the bank, so they will not hesitate to entrust their funds to be managed by the bank. With the many roles performed by the customer services department, there are obstacles and opportunities that arise as long as customer services perform their duties, where the obstacles are customer responses that take too long, too many customer complaints, must remain on stand by even though it is lunch break, face complicated customers, must remain friendly to customers even though their hearts and minds are not in good condition, and customers have different characters. In addition to several obstacles that arise, being a customer service professional also has several opportunities that will arise, which opportunities include: Practicing good communication, having extensive relationships, being able to promote bank products to customers and prospective customers, practicing patience, self control.

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