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BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Published by Universitas Indonesia
ISSN : 08543844     EISSN : 23557826     DOI : https://doi.org/10.20476/jbb
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
The scope includes but is not limited to: public policy, administrative reform, local government studies, public and private governance, digital governance and business, digital finance, innovation, entrepreneurship, small businesses, people and culture in organization, knowledge management, organizational behavior, fiscal policy, tax administration, international tax, and the politics of taxation.
Arjuna Subject : Umum - Umum
Articles 284 Documents
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The History of Governance Reform and the Anti-corruption Measure under Guided Democracy era: Indonesia experience in 1957 – 1967 Juwono, Vishnu
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Publisher : UI Scholars Hub

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Abstract

This article highlighted how the last parliamentary system government reached the verge of collapse due to both Sukarno and Nasution’s restlessness regarding what they saw as a corrupt politician that made parliamentary democracy dysfunctional and ignored people’s interests. The partnership between Sukarno and Nasution was formed to establish a new political governance structure that was underpinned by the army’s more assertive role in politics, called Guided Democracy. The article showed the disunity between Hatta and Nasution which is resulted in a disjointed effort towards governance reform and anti-corruption initiatives that was later dismantled by Sukarno and his supporter. This article used a range of primary sources including diplomatic correspondents, memo, reports issued by the United Kingdom (UK) Foreign Commonwealth Office (FCO) and the Australia Department of Foreign Affairs. In complementing these data from the UK and the Australia Government, this article used other primary resources from Indonesian government such as relevant laws, presidential decrees and government regulations, presidential speeches, international donor reports or documents and national as well as international article newspaper. The main contribution of this article was to provide an ingrained account of Sukarno’s Guided Democracy era in the context of governance reform and anti-corruption initiatives, which is currently lacking in the current academic corpus on Indonesia’s politics of public policy.
Involvement of Local Wisdom as a Value and an Instrument for Internalization of Public Service Innovation Savira, Evi Maya; Tasrin, Krismiyati
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Publisher : UI Scholars Hub

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Abstract

Public service innovations in many ways produce better, cheaper and faster services to the customers. However, the process for good public services need a lot of adjustment such as appropriate supporting technology, competent human resources, strong leadership and contextual business process. Above all is how to internalize the innovation as bureaucratic culture and how this reform spirit embedded to their working habit as public services provider. Indonesia has high diversity in term of culture, tradition, languages, religions, etc. This uniqueness can play as positive aspect and as a challenge as well in term of designing public services innovation. Innovation without considering local values will be a challenge, sometimes it allures destructive actions from the stakeholders who felt uninvolved in the process. Sharing the ownership of the innovation is one of the best ways to involve people as part of the change. Local values can be used as medium to facilitating this change. Realizing the importance of local values as instrument to design public services innovation, Denpasar City emerges as one of the most innovative city in Indonesia in terms of innovation in public services whereby Hindu Balinese culture is integrated within their values for bureaucracy, community, and tourism industry. By using triangulation, this study intends to identify (1) what local values contribute positively to the innovation and their role as instrument to internalize the innovation; (2) what kind of strategy taken by the local government to respond to people needs, to mobilize the resources and to adjust any relevant elements for innovation pro people and stakeholders; (3) how coordination has been made by the local government with other stakeholders involved in innovation. As a result, the output of this study will be a model of sustainable, inclusive and contextual innovation based culture.
The Mapping of Internet Marketing Potential for SMEs Working on Indonesian Traditional Fabrics Nurita, Prima; Lundia, Ixora
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

Due to their rapid development, technology and internet are widely used in business, particularly for marketing. Internet marketing generates numerous benefits. This study illustrates and analyzes the potential of internet marketing for Small and Mendium enterprises (SMEs) working on Indonesian traditional fabrics in three regions: Palembang, Solo, and Banjarmasin. The study focuses on the extent to which SMEs working on traditional fabrics in these districts apply internet marketing, mapping the potential, and providing recommendations related to a better preparation of internet marketing for SMEs to tackle competition on a global level. This study applies post-positivist paradigm by using qualitative methods. The data are collected through in-depth interviews with SMEs and the governments in the three regions. To analyze the internet marketing applied by SMEs working on traditional fabrics, this study applies the theory of Kotler and Armstrong (2012) whose indicators are: creating/designing an effective website, carrying out online promotion, creating/participating in marketing and web community, and using email. The findings can be categorized into technical and non-technical findings. Technical findings show that SMEs in these cities have not applied internet marketing or online marketing optimally. Several SMEs in Solo already have social media and websites but the majority of SMEs in two other cities simply use social media (Instagram and Facebook), BBM, and WhatsApp as media for promotion. Non-technical findings show several important elements to develop in order to achieve successful internet marketing in SMEs, namely human resources, the role of associations, the role of the government, and the value of traditional fabrics.
Deliberative Formulation of Papua Special Autonomy Policy KATHARINA, RIRIS
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

Formulation of Special Autonomy Policy (Otsus) of Papua is a unique process, since it was mandated by MPR Decree to be carried out in a participatory manner with a strict time limit. In its development, Otsus policy has not been able to resolve the conflict in Papua. This paper aims to analyse the formulation of Papua’s Special Autonomy policy as outlined in Law No. 21/2001 based on deliberative public policy theories. This paper uses a qualitative approach with a case study, for which in-depth interviews were conducted with actors directly involved in policy discussions. The results show that the formulation of Papua Otsus has been made without involving Papuan people participation. The Assessment Team that drafted the autonomy law bill have failed to applied deliberative approach but a pseudo-participation. Subsequently, DPR did not provide the appropriate deliberative rooms for the discussions of the draft law.
High Performance is Not Always Directly Proportional to Service Quality: A Case of One-stop Service of Sragen Chairudin, Moehhamad; Setyowati, Kristina; Suharto, Didik G.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

One-Stop Service (OSS) of public, investment and business permits (Badan Perizinan Terpadu dan Penanaman Modal/BPTPM) Regency (Kabupaten) of Sragen is considered to have high performance, as evidenced by having received many awards in the field of public services, including four times received the award as the best regency of investment or Investment Award from Badan Koordinasi Penanaman Modal. This research is to test whether high performance can always give satisfactory service quality, and to analyze the cause using Importance Performance Analysis (IPA) method, in terms of six dimensions: tangibles, reliability, responsiveness, assurance, empathy, and accessible, by comparing the expectation of the customers to the actual service performance. Collecting data with randomly questionnaires to 100 customers during period October 24 - November 18, 2016. BPTPM Kabupaten Sragen customers highly expect the best service on reliability dimension, but service performance score on reliability dimension is not good enough, and still less than tangibles, empathy, and responsiveness dimensions score, thereby reducing the level of customer satisfaction. This is what causes the quality of service is not satisfactory, although overall is considered to have a high level of service performance. From this research, it is proven that high service performance, does not always result in satisfactory quality of service, because it is also influenced by the level of customer expectation on each service factors. Thus, service providers should give priority to improve service performance on the aspect most desired by the customers first, to improve the quality of service.
Analysis of Proportion Calculation for Domestic Product in Modern Retail Indonesia Wicaksena, Bagus; Utama, Riffa
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

The increasing market for retail industry in Indonesia faces a challenge poses by sellers’ preference towards the selling of domestic goods. In order to overcome this problem, the government issues a mandate for retailer to sell domestic products as high as 80% of their traded goods. This may raise ineffectiveness in terms of the implementation since the capabilities in stock management varies among retailers, added with the absence of clear technical guidance that determines the fulfilment of 80% domestic product to be traded by a retailer. As such, there is a need to provide case-based recommendations addressing the governance and technical specification of the mandate to be applied. This study is aimed at formulating guideline to fulfil calculation requirements and providing policy recommendation for policy adoption by retailers. The study is done in 2016, whereby data collection is performed through interviews and focus group discussions with relevant parties representing 15 modern retailers. Analysis is done by carrying out stock keeping unit analysis in modern retailer and triangulate preliminary results through focus group discussion with key persons. The analysis shows that stock keeping unit management in modern retail must be integrated with a unique code that identifies the manufacturer origin which is issued by global standardization and distribution institution. In addition, the proposed system needs to be supported with policy of International unique code registration process, both by manufacturer and modern retail. In keeping with the refinement of relevant policy, there is also a need to have coordination amongst responsible authorities.
Employees’ Attitude toward the Implementation of Open Selection System for Senior Executive Service Positions Sakinah, Nada
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

The Civil Service Law has become the foundation for government’s human resource management reform. One of the major changes that the law brought about was the open selection for the filling of senior executive positions. The attitude of the parties affected by the changes is a factor that determines the success of a reform. Taking a case of the Indonesian Ministry of Energy and Mineral Resources as one of pioneering government ministries that has implemented such reform, this research aims at describing the attitude of civil servants of the ministry toward the open selection policy for senior executive positions, particularly first level senior executives service (jabatan pimpinan tinggi/JPT Pratama), as well as to describe the attitude differences that are showed by the officers based on their age, gender, education level, position type, and service length in the ministry. As a result, there is generally a positive attitude without significant differences between the officers in terms of age, gender, and different position type, but there are also partial differences between one group and another based on education level and service length.
Factors Influencing Dividend Policy on Mining Companies Listed in Indonesia Stock Exchange 2011-2015 Ingrit, Ingrit; Siregar, Hermanto; Syarifuddin, Ferry
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

The mining sector has an important role in economic development in Indonesia. Mining company has to have good responsibility to make investors trust in investing, especially in dividend policy. The dividend policy influenced by many factors such as micro and macroeconomics variables which influence investors to invest in mining companies. This research aims to examine the analysis of the current ratio, debt to equity ratio, return on assets, investment credit interest rate, exchange rate, mining stock price index and industrial production index toward the dividend policy. The samples used in this study are 10 mining companies listed in Indonesia Stock Exchange during the period 2011 to 2015. The significance influence test of independent variables is using panel data regression model with significant level (α) of 1%. 5% and 10%. Classic assumptions testing are conducted in order to obtain the best results including normality test, multicolinearity test, and heterocedasticity test. The result shows that the current ratio, debt to equity ratio, return on assets, investment credit interest rate, mining stock price index and industrial production index significantly toward dividend payout ratio. The results also show that the exchange rate is not a significant toward dividend payout ratio.
Varieties of Civil Servants Remuneration Policy Reform: A Scenario Planning Analysis Sugandi, Yogi Suprayogi
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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This article presents a way of preparing some policy scenario planning in determining the size of the performance index and the price of each position. The performance index is governed by a variety of overlapping central government policies. However, the author is able to provide several scenarios from which one scenario can be selected as a policy option. This way, a variety of ways out of a number of existing scenarios is provided. Options are given to determine the various options to be used in policy decision-making. Contrary to mainstreaming Indonesian practices of remuneration reform that compensates transaction costs of bureaucracy reform policy, there is a sort of facts that those two do not go hand in hand. We pick the City Government of Bandung as a showcase of how this comes to happen, considering its renown as one of reforming local governments. The method used in this study is qualitative method with data collection using Focus Group Discussion (FGD) and secondary data in the form of related regulations and some previous studies. There are six scenarios that can be mapped in the findings, arranged based on the types of available positions. PNS teachers (civil service teachers) as civil servants under the City Government of Bandung in particular are not measured by their own actual performance but, instead, their index of performance is equated one to another in any ranks. This is an example about how performance of civil servants cannot be equated because PNS teachers earn the teacher certification allowance from the central government.
Teleworking for Indonesian Civil Servants: Problems and Actors Suarlan, Suarlan
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
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Abstract

Teleworking can become an alternative in doing the office work. This working method allows people to do their job in an unconventional way. It allows workers to work outside of the office, for example, from their homes. This method has brought both advantages and disadvantages. The advancing communication technology gives more confident that the teleworking would be more popular. However, teleworking is not quite popular in Indonesia, especially in the public sector. Although the country is still growing in terms of communication infrastructure, it seems that teleworking might less likely be chosen as a working method. Considering the nature of the government and the bureaucracy reform, this article give the preliminary arguments as to why teleworking would likely not work in Indonesian bureaucracy, thus to explain who the actors that could have capabilities to solve it.

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