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Contact Name
Sugeng Santoso
Contact Email
sugeng.santoso@mercubuana.ac.id
Phone
+6282132044774
Journal Mail Official
ti.jurnal@umm.ac.id
Editorial Address
Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
Location
Kota malang,
Jawa timur
INDONESIA
Jurnal Teknik Industri
ISSN : 19781431     EISSN : 25274112     DOI : -
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Articles 14 Documents
Search results for , issue "Vol. 12 No. 2 (2011): Agustus" : 14 Documents clear
Optimalisasi Fungsi Pigmen Bunga Mawar Sortiran Sebagai Zat Pewarna Alami Dan Bioaktif Pada Produk Industri Elfi Anis Saati; Theovilla RRD; Simon Bambang Widjanarko; A Aulanni'am
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (442.449 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.133-140

Abstract

The roses known to contain anthocyanins pigments and as a bioactive compound  which  can act as free radical catcher material. When harvest season arrives in number will be very  abundant.  Flowers sorting which can decrease the selling price can be processed in the form  of natural dyes for food, cosmetics and medicines / herbs. The purpose of this study is to know  applications rose to the quality of some industrial products. The experiment was conducted in  (fresh, 2 and 4 days), that performed using randomized block design. Phase II is the application of pigment products of red roses on some industrial products (ie food products, herbal and  cosmetics), using the design in accordance with their respective target. The results showed that  ucts such as fruit juice, yoghurt, jelly, carbonated beverage (food) and body lotion (cosmetic),  and can contribute to the natural color at a time serves as a source of bioactive in effervescent tablets.
Optimasi Sudut Ujung Pipa Penangkapan Gas Metana Pada Metode Arrow System Zamzami Septiropa; Achmad Fauzan H.S; Moch. Zainuddin
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (510.656 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.141-146

Abstract

Drilling system on a pile of waste to get the methane gas is very difficult because the majority of waste that is made from plastic so it can get caught in the drill. Manual excavationis not allowed because it is very dangerous, while digging with heavy equipment has not been able to do because it requires a special tool that is able to push and pull waste surface. Makingholes with arrow system method that is larger arrowhead from the arrow shaft, is one alternative that can be tried to get a hole / gas extraction wells at the Landfill Supit Urang - Malang.Results hole larger than the arrow shaft is then filled with gravels as well extration methane in the landfill. The force required pile (arrow system) to the pole with pole diameter 26.7 cm and a maximum depth of 5.20 m (at point 1, the arrows point of 30˚ and 45˚) is a row of 63,087 kg and 79,717 kg . Optimum angle in terms of penetration force needs is the pole with arrowhead angle 30˚.
Atribut-Atribut Yang Menjadi Prioritas Untuk Peningkatan Kualitas Layanan Di Patra Semarang Convention Hotel Aries Susanty; Arief Chandra Putra Buana
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.602 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.95-103

Abstract

This paper is the result of a research that aimed to evaluate the quality of services at Patra Semarang Convention Hotel by using the Service Quality (SERVQUAL) and Importance Performance Matrix, and provide corrective suggestions for improving service quality on some priority attribute by using Quality Function Deployment (QFD) in order to clarify the follow-up should be done to close the gap that happened between acceptable and what is expected by the customer. In this paper, evaluation of service quality is assessed through five gaps (gap 1untill gap 5) that occurred. This evaluation is done by distributing questionnaires to customers (110 respondents) and to the employee (85 respondents). Then, the results of these evaluation are placed in the quadrants contained on Importance Performance Matrix (IPM) (mapped) in order to capture the attributes that really matter to the satisfaction of the customers but their performance is still very low (negative). Result of this mapping shows that the Patra Semarang Convention Hotel should focus its quality improvement services to the five important attributes, i.e: easiness to access the information from internet, clarity of delivery of new information by employee, cleanliness of the hotel, availability of adequate parking area, and speed of employees in responding to the consumer complaints. All this important attributes will be a priority in product planning for improvements the quality of services provided.
Evaluasi Kinerja Fisik Sistem Subak Yang Berorientasi Agroekowisata Menggunakan Pendekatan Logika Fuzzy S Sumiyati; Lilik Sutiarso; Wayan Windia; Putu Sudira
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1385.546 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.147-155

Abstract

Along with the development of the tourism in Bali, one of the phenomena occurs was that the land conversion to the non-agricultural land, causing the canal irrigation was not able to function again. In addition, water demand will be increased not only for irrigation, but also for other sectors out of irrigation. This condition can interfere the performance of the subak system. One strategy to improve subak system is to develop agroecotourism based on subak system. Analysis of physical performance subak system done using fuzzy logic approach to quantify the condition of vagueness. Because of the problems associated with subak irrigation systemperformance are often vague and can not be classified with certainty. The results of this study are (i) the values of subak irrigation system performance indicators, the condition and thefunction of subak irrigation facilities, the condition and the function of subak facilities, and the agroecotourism facilities; (ii) find out the physical performance of subak irrigation systems in Bali with agroecotourism oriented. The stages of this research were collecting and analyting the data include: (i) RWS (Relative Water Supply), (ii) RIS (Relative Irrigation Supply),(iii) Ia (Index Area), (iv) analysis of the condition and function of subak irrigation networks, (v) the condition and the function of subak facilities, (vi) the agroecotourism facilities, and (vii) physical performance of subak system using fuzzy logic approach. The utilization rate of water on Subak Anggabaya and Subak Lodtunduh in one year was good. Subak Anggabayaand Subak Lodtunduh have sufficient irrigation water supply with RIS values in one year > 1. Based on Area Index (Ia), it could be seen that the irrigated area in Subak Anggabaya andSubak Lodtunduh in accordance with the plan. The physical performance of Anggabaya subak system and Lodtunduh Subak system was in the middle criteria. The simulation results that development of agroecotourism on subak system could improve the physical performance of subak system.
Synthesis Of Nanoparticle Barium Hex Aferrite By Sol Gel Auto Combutio W Widyastuti; Felly Yulian FF; Rochman Rochiem; Hariyati Purwaningsih
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3424.509 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.156-161

Abstract

Nanocrystalline of Barium Hexaferrite (BaFe12O19) powders have been synthesized using the sol gel auto combustion method. The ferrite precursors were obtained from aqueous mixtures of Barium nitrate and Ferric nitrate by auto combustion reaction from gel point. These precursors were sintered at different temperatures ranging from 700 to 1000oC for constant calcinations time 2,5 h in a static air atmosphere. Effects of Fe3+/Ba2+ mol ratios and sintering temperatures on the microstructure and magnetic properties were systematically studied. The powders formed were investigated using X-ray diffraction (XRD), scanning electron microscope (SEM) and VSM. The results obtained showed that the phase BaFe12O19 powders were achieved by the Fe3+/Ba2+ mole ratio from the stoichiometric value 11, 11.5 and 12 at temperature 950OC. With increasing of temperature sintering, coercivity and magnetization value tends to rising. The maximum saturation magnetization (66.16 emu/g) was achieved at the Fe3+/Ba2+ mole ratio to 11.5 and the sintering temperature 950OC. The maximum coercivity value 3542 Oe achieved at mole ratio sample 12 with sintering temperature 950OC. Maximum saturation 6616 emu/g achieved at mole ratio sample 115 with the same temperature.
Pengaruh Shift Kerja Terhadap Kelelahan Pekerja Pabrik Kelapa Sawit di PT. X Labuhan Batu Kimberly Febrina Kodrat
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (761.385 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.110-117

Abstract

Some risks which influence the life of labours should be anticipated by the way of synchronizing among the labours, working processes and environments with ergonomic approaches. The fatigue is a mechanism process of body protection, so that the body will be prevented fromthe fatigue and recoverable after having a rest. The labours which work at night shift have a tendency to get the stress and next will be suffering from fatigue as the clinic phenomena. This research is purposed to formulate the effective strategy of policy for stressing the decrease of the influence of applying the work shift into the risk of fatigue. This is a cross sectional research with its research method is analytic survey. The sample which is used is 30 labours, working in morning and night shifts. The research variables are consist reaction time in the form of fatigue level, blood pressure, heart pulse, physical and mental stress of a people. The instruments or testers used to take data of labour’s reactive time are the Whole Body Reaction is for time, the tension meter is for blood tension, the fingers hand for heart pulse, and the questioner is for physical and mental stress. The data which are obtained for the variable of reactive time, blood pressure, and heart pulse are numerical and analysed by using t test, while the data which are obtained for the variable of physical and mental stress are not numerical and analysed by using chi square test. Based on the result that the total of averages of the reactive time for morning shift labours are 0,97 second, while for the night shift labours are 1.18 second. The total of averages of systole blood pressure for morning shift labours are 119.22 cm Hg, while for the night shift labours are 127.61cm Hg. The total of averages of diastole blood pressure for morning shift labours are 77.44 cm Hg, while for the night shift labours are 82.16 cm Hg. The total of averages of heart pulse for morning shift labours are 73.93, while for the night shift labours are 76.18. Based on the result of the statistical examination that there is a significant influence in to the fatigue (p=0,000), it means that there is a significant relation between working shift and fatigue caused of the stress (p=0,000). Therefore, as the recomendationof this research and in order to anticipate the decreasing of fatigue, it is important to do the improvement and the evaluation about the rules of work shift in a company, so that the night shift labours can work in the safe condition and take the rest well after working.
Validasi Model Transfer Pengetahuan Dari Perguruan Tinggi Ke Industri Kecil Retno Indriartiningtias
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1079.18 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.118-125

Abstract

Previous research was built the effectiveness of knowledge transfer model from University to Small Industries. The model was validated by enterviews with expert from Trunojoyo University and the owner of Small Industry in Bangkalan. This research is validating the previous ones quantitatively by using questioner. Validated was done in Trunojoyo University and Small Industry in Bangkalan. This research used 22 processes transfered. Based on unit analisys there were two kind of respondents : (1) 22 lecturers as resource of transfer knowledge, (2) 4 small industries as receiver of transfer knowledge. Data was calculated using SEM based PLS. From the calculated the most factors that affect the effectiveness of knowledge transfer from University to Small Industries are direction of knowledge transfer, availability of receiver, form of knowledge, information system and personal relationship. There are relationship between endogenous variable as previous model. Only one relationship that not significant was relationship between environment characteristic and receiver characteristic.
Analisis Kelayakan Investasi Perbaikan Kualitas Pelayanan Di AJB Bumi Putera 1912 Cabang Sidoarjo Yustina Ngatilah; C. Indri Parwati
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (400.824 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.126-132

Abstract

Customer satisfaction is the main thing that must be considered by every company, both service and production, so customers do not switch keperusahaan competitors, and customer satisfaction always changing according to the era or the era of human development. In terms of customer satisfaction that this changing, we need quality improvement program. This study used the method ROQ (Retrun On Quality), namely, the methods used for decision making will improve the quality of the proposed program, can be used or not. ROQ very to influence by the amount of customer satisfaction, customer retention and cost of the proposed program of quality improvement. In determining the quality improvement program proposal, use graph mapping IP From research result shows an increase in customer satisfaction and customer retention, each of which is 80.41% to 81.22% and 24.56% to 28.56%, which reached the stage These proposals deserve diimpelementasikan quality improvement program. By using the data market growth, market share data, the average benefits agents and the interest rate at the time of planning time, then the calculation can be done ROQ.ROQ calculations, requiring the calculation of NPV, NPV0, NPVAS conducted as a planning horizon of 5 periods ahead. From the calculation results, obtained NPV Rp.152.636.602.289, 00; NPV0 for Rp.145.407.658.197,00; and NPVAS of Rp.3.573.189.670, 00; so ROQ value of 2.0231. The result was states that the proposal is feasible quality improvement program to be implemented, until rate reached 46.457%.
Pemanfaatan Biogas/Landfillgas Sebagai Bahan Bakar Mesin Bensin 1 Silinder 4 Langkah Achmad Fauzan Hery; Zamzami Septiropa; Selly Riansyah; Faizal Romadhi
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1616.022 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.162-168

Abstract

Motor gasoline also proven to be turned on by using biogas. This is done through the addition of a simple regulator to biogas, and air mixer - biogas. In practice, though not obtain maximum performance, modifiers remain to be done without changing the ignition time. Previously, the experiment was done first using LPG, LPG-and then use a mixture of biogas and biogas pure. Machine can be turned on using biogas with methane content of 56-60%. Engine fuel or motor fuel of biogas that is used in the experiment can generate electricity to turn the lights up to 300 watts. A quarter of its normal capacity when using premium fuel / gasoline. Optimal load occurs at 150 watts means the power load 150 watts, the conversion of biogas energy to be the highest power of 230 watt/m3 biogas. At 150 watts of loading the fuel consumption is 0.000097333 liters / watt.
Optimalisasi Substitusi Tepung Azolla Terfermentasi Pada Pakan Ikan Untuk Meningkatkan Produktivitas Ikan Nila Gift Hany Handajani
Jurnal Teknik Industri Vol. 12 No. 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (843.491 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.177-181

Abstract

The research has been conducted to evaluate the fermented azolla flour substitutions that optimize the growth rate and digestibility in Tilapia. The research was based on CompletelyRandomized Design (CRD) with three replications. Four levels of substitution of soy meal with fermented azolla flour were: P0 (100%:0%), P1 (85%:15%), P2 (70%:30%), and P3 (55%:45%). The main parameters were absolute growth rate, feed conversion, and digestibility of Tilapia (Oreochiomis sp.). The result showed that the substitution of soy meal with fermented azollaflour has significant effect into growth rate and digestibility parameters. The P1 treatment gave the best result with growth absolute rate 0,81 gram, feed conversion 3,14 and 67,68% digestibility.

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