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Tri Prasetijowati
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intelektual@ubhara.ac.id
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intelektual@ubhara.ac.id
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Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Bhayangkara Surabaya Frontage Road Jl. A. Yani 114 Surabaya Jawa Timur 60231
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Intelektual: Jurnal Administrasi Publik dan Ilmu Komunikasi
Published by Universitas Bhayangkara Surabaya
ISSN : 23387521     EISSN : 30472725     DOI : https://doi.org/10.55499/intelektual
Core Subject : Social,
Environmental Science Social Sciences
Intelektual: Jurnal Administrasi Publik dan Ilmu Komunikasi is a national-scale journal that discusses the study of social Sciences, Communication Sciences, Public Administration and the humanities. The journal focuses on issues of Communication, Digital Communication, Public Policy, Human Resources, gender, community empowerment, public institutions and administration, and local government systems. The topics covered in the journal pay special attention, but are not limited to: Social, a topic that addresses the relationship between people and existing institutions to realize the engagement of harmony and the improvement of the quality of life. Politics, a topic that explores the relationship between people and groups aimed at taking power. Digital, a topic that explores the relationship between people and groups that aims to adapt to information technology Culture, a topic that explores habits and is maintained to characterize the identity of a group of people
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 51 Documents
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E-Government Sebagai Upaya Dalam Meningkatkan Kualitas Pelayanan Publik Di Kabupaten Pamekasan Anisa Kurniatul Azizah; Laili Dwi Agustina
INTELEKTUAL ( E-Journal Administrasi Publik dan Ilmu Komunikasi ) Vol 10 No 2 (2023): Jurnal Intelektual Administrasi Publik dan Ilmu Komunikasi
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Bhayangkara Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55499/intelektual.v10i2.1090

Abstract

The purpose of this study is to analyze and study E-Government as an effort to improve the quality of public services in Pamekasan Regency. Pamekasan Regency applies the concept of E-Government in the form of an application, but is still experiencing difficulties in the development planning process. This research is a qualitative research with research subjects namely Pamekasan Regency. The research method used is observation and documentation techniques. The results of the study show that the government has succeeded in innovating in the form of "Pamekasan Smart" with the aim of making it easier for the public to report various problems related to development in Pamekasan Regency, but there are still inhibiting factors such as Skill Gaps. In order to overcome this, the government made several efforts such as signing an MoU with UPT BPSDMP Kominfo Surabaya. Thus, the government must be able to utilize human resources who are competent in Smart Government according to their respective fields so that later they can optimally manage the implementation of E-Government in public services.

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