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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 20 Documents
 1   2 
Search results for , issue "Vol 21, No 4 (2023)" : 20 Documents clear
THE ROLE OF ORGANIZATIONAL COMMITMENT AS A MEDIATING VARIABLE IN THE INFLUENCE OF ORGANIZATIONAL CULTURE AND EMPLOYEE PERFORMANCE IN THE TELECOMMUNICATION INDUSTRY Eka Putri Rifandani; Armanu Armanu; Raditha Dwi Vata Hapsari
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.12

Abstract

Business competition has required every company to examine more deeply the appropriate strategy to use so that the company can have strong competitiveness and survive amidst quite dynamic environmental changes. Research on human resource management is expected to contribute to examining the contribution of elements that can be factors that affect employee performance. This current study examines and analyzes the effect of training and organizational culture on employee performance with the mediation of organizational commitment in the telecommunication industry. This current study focuses on mediating organizational commitment's effect on organizational culture and employee performance. One hundred ten respondents who participated in the survey were recruited by using a saturated sampling technique. The data of this quantitative study was analyzed using Structural Equation Modelling of PLS and hypothesis testing. This results study finds that the two variables have different effects: training has no significant effect on organizational commitment and employee performance, but organizational culture results in the opposite. Implications derived from this study are expected to be used by companies in their improvement efforts.
PARTNERSHIP MANAGEMENT AND POTATO COMPETITIVENESS IN BENER MERIAH DISTRICT, ACEH PROVINCE Nurmala Nurmala; Sullaida Sullaida; Hafni Zahara; Jamilah Jamilah; Jumadil Saputra
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.03

Abstract

The research aims to identify supply chain partnerships and analyze potato competitiveness. The research location is in Bener Meriah Regency, Aceh Province. Supply chain partnership management is studied using qualitative and quantitative descriptive approaches. Potato competitiveness was analyzed using the Policy Analysis Matrix (PAM) approach. The research results show that potato farming is quite profitable for farmers and has competitiveness as a superior product. Potato farming partnerships are carried out by farmers at the level of seed procurement and farming costs with a profit-sharing system or general trading pattern through farming capital loans with the condition that farmers must sell potatoes to traders at below-market prices. Potato farming in Bener Meriah Regency has comparative advantages and competitive advantages. It is worthy of development based on the acquisition of PCR and DRCR, both of which have a value of more than one. Potato farming has good prospects for intensive development to increase the competitiveness of potatoes through synergistic partnership programs with downstream business players, considering the high market demand for potatoes and processed potato products.
TIKTOK LIVE SHOPPING'S USE OF LIVE STREAMING TO INCREASE WORD OF MOUTH Ambun Salsabila Kandung Sonda; Tengku Ezni Balqiah
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.17

Abstract

Live streaming has become a well-liked way for businesses to boost interaction and consumer engagement, ultimately leading to positive word-of-mouth promotion. Word of mouth is crucial in business since it serves as a reliable gauge for assessing a product's quality prior to purchase, hence reducing uncertainty in decision-making. Previous studies overlooked the benefits of live streaming for word-of-mouth.  Hence, the objective of this study is to examine the emergence of word-of-mouth communication facilitated by live streaming, employing the socio-technical approach and attachment theory. This quantitative research has a total of 12 hypotheses. Data was collected through the distribution of online questionnaires using purposive sampling, by examined 319 TikTok Live Shopping users. The data was collected and analyzed using SmartPLS. Live streaming yields a favorable impact on user engagement and viral marketing. Streamers exert significant effect on audience engagement, fostering strong connections with the platform, user loyalty, and word-of-mouth promotion. Consequently, marketers can optimize the utilization of live streaming by collaborating with the most compatible streamers. Additionally, this study discovered that vicarious expression does not have a beneficial impact on platform attachment. This study suggests using live streaming as a strategy to improve customer retention and build stronger relationships with customers, which offers insightful information for business experts in Indonesia. It addresses the constraints of previous research, which focused mainly on loyalty to brands in terms of transactions, by providing theoretical support for exploring the relationship between user stickiness and word-of-mouth generation on live streaming platforms.
ENTREPRENEURIAL ORIENTATION, NETWORK RESOURCES, FIRM PERFORMANCE IN INDONESIAN ENTREPRENEURS' ASSOCIATION: THE MODERATOR EFFECT OF ENVIRONMENTAL DYNAMIC, SOCIAL AND BUSINESS NETWORK Erlina Pipit Indriyani; Yetty Dwi Lestari; Fendy Suhariadi
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.08

Abstract

This study investigates the moderating effects of environmental dynamics, social networks, and business networks on the relationship between entrepreneurial orientation (EO) and firm performance. Through a questionnaire survey, 315 questionnaires were collected for analysis from managers and owners of businesses registered with KADIN, HIPMI, AKLI, GAPENSI, and REI Indonesia. This study made use of PLS-SEM analysis. Our results indicate that entrepreneurial orientation (EO) has a significant effect on business success and that network resources moderate this relationship. Moreover, our findings imply that environmental dynamics, social networks, and business networks augment the effect of entrepreneurial orientation (EO) on firm performance. The outcomes of this study add to both theory and practice. Theoretically, this study contributes to the body of knowledge and literature on how entrepreneurial orientation (EO) may enhance business performance via network resources following the concept of social capital that is influenced by a dynamic environment of social and commercial networks. This study can potentially improve corporate performance (EO) through strategic and entrepreneurial focus. The administration may employ this strategy to circumvent resource restrictions imposed by restricted access and a dearth of new opportunities. Therefore, Network resources enable enterprises to access additional resources, leading to a more successful EO implementation. In addition, environmental dynamics and social and business networks encourage the application of EO to enhance corporate performance.
THE EFFECT OF INVOLVEMENT, PUBLIC SERVICE MOTIVATION, AND RED TAPE ON PERFORMANCE Hafidz Shohihuddin Ahmad; Riani Rachmawati
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.13

Abstract

The public sector of developing countries initiates reforms that frequently center around enhancing the performance of civil servants in response to the growing demands of the work environment. Thus, organizations in the public sector need their employees to be more engaged in their work to achieve high performance. Therefore, this study aimed to investigate the direct association between high-involvement climate, public service motivation, red tape, and employee performance, as well as their indirect influence mediated by work engagement. The analysis was conducted using covariance-based structural equation modeling with the Lisrel application based on data from a questionnaire survey of civil servants under the National Civil Service Agency (NCSA), Indonesia. This study used purposive sampling with 338 respondents selected from the NCSA, based on a minimum sample size of 331 derived from a population of approximately 2400 employees by the Krejcie & Morgan table. The findings of the analysis validated the positive impact of public service motivation and a high-involvement climate on employee performance while revealing the negative effects of red tape, which hindered performance. Additionally, the study demonstrated that public service motivation exerted the most significant direct effect on improving performance, and this relationship was partially mediated by work engagement. Based on the results of this study, it can be concluded that a high-involvement climate and public service motivation can improve performance, red tape can reduce performance, and work engagement is mediating the relationships. Therefore, in improving their employees’ performance, NCSA managers can focus on improving their public service motivation while stimulating their work engagement, improving their involvement, and reducing the impact of red tape.
FACTORS INFLUENCING THE IMPLEMENTATION OF E-PROCUREMENT WITH PERCEPTIONS OF EASE OF USE AS MEDIATION VARIABLES Antonius Setyadi; Susilo Edi Prianto; Suharno Pawirosumarto; Shafinar Ismail
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.04

Abstract

Cases of corruption that are increasingly rife in the procurement of goods and services have prompted the government to issue a new policy on the use of the e-procurement system. This system is considered capable of overcoming transparency problems so that it is expected to be able to overcome problems in the procurement of goods and services, so that by implementing this system it is necessary to conduct research on the effectiveness of the implementation of the e-procurement system. This research aimed to determine the effect of system and information quality on the successful use of e-procurement at the Universitas Terbuka, with ease of use as a mediating variable. 357 internal users of the e-procurement system made up the population, and 107 people were selected as a sample based on their strata. Additionally, Smart PLS (Partial Least Square) version 4 is the analytical technique employed. The research results show that there is a significant positive influence between system quality and the success of using e-procurement. Moreover, system and information quality had a positive and significant effect on the ease of use. Information quality did not affect the successful use of e-procurement, while system quality had a positive and significant effect through the ease-of-use mediation variable. Information quality also had a positive and significant effect on the successful use of the e-procurement system through the ease-of-use mediation variable.
THE EFFECT OF TEACHER MOTIVATION, COMPENSATION, AND WORKLOAD ON TURNOVER INTENTION THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE Yohny Anwar; Bambang Suwarno; Suci Harianti
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.18

Abstract

This study aims to determine and analyze the effect of motivation, compensation  and workload on turnover intention with job satisfaction as an intervening variable for Non-Permanent Teachers at SMA Negeri 1 Sinunukan, Mandailing Natal, North Sumatra. This research uses a causal research method with a quantitative approach. Forty teachers made up the total population of the research sample, which was selected using a saturation sampling technique and non-probability sampling. approaches for gathering data that are tested for validity and reliability utilizing interviews and questionnaires. Analyzing data using SEM-PLS. The results of the study show that motivation has a significant positive effect on turnover intention through job satisfaction; The variable job satisfaction mediates motivation on turnover intentions. Then for compensation has a significant positive effect on turnover intention through job satisfaction; Variable of job satisfaction mediates compensation to turnover intention. Likewise, the effect of workload on turnover intention through job satisfaction as an intervening.
BETWEEN MISSION AND MONEY: A LESSON LEARNED FROM SOCIAL ENTERPRISE IDENTITY Anita Wijayanti; I Made Narsa
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.09

Abstract

Social Entrepreneurship is a popular business model that proposes entrepreneurship to solve social and environmental problems by selling products or services. In Indonesia, the development of the number and awareness of entrepreneurs supported by the Social Entrepreneurship ecosystem is growing. However, due to the need for a unified definition of 'Social Entrepreneurship' and the slow pace of formal recognition from the government, organizations have developed with mixed practices and results. This study aims to describe the practice of Social Enterprise through the disclosure of corporate identity. Using Identity and Stakeholder Theory, this study explores the five characteristics of identity: mission, activity, governance, performance, and accountability. This multiple case study uses 10 Indonesian Social Enterprises. Data was collected through interviews and speeches in webinars coupled with documentation studies of uploaded narratives, photos, and videos on the company's official website, carried out from March to June 2023. Data analysis uses Nvivo to find themes from various Social Enterprise identity criteria groups. The results show that Social Enterprise has a unique mission and activities that carry a social value where community, empowerment, welfare and sustainability are more emphasized than profit. Institutional commitment as a Social Enterprise is proven by disclosing the impact achieved through impact reports, impact achievement profiles, SDG achievements, or articles in the news column. However, Financial performance is rarely disclosed, even though several companies have disclosed the distribution of their profits. Accountability practice in formal and informal to its stakeholder. This study provides guidelines for how companies disclose and be accountable for their identity as a Social Enterprise.
GREEN PRODUCT PURCHASE DECISION: THE ROLE OF ENVIRONMENTAL CONSCIOUSNESS AND WILLINGNESS TO PAY Ferry Firdaus
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.14

Abstract

This study aims to identify environmental consciousness and willingness to pay on the purchase decision of green products. Consumer's concern about environmental issues may not be easily translated into pro-environment behavior. Individuals with a strong belief that their environmental awareness behavior will result in something positive are more likely to engage in that behavior to support their concern for the environment. Through a survey of 263 respondents, this quantitative study finds that environmental awareness and environmental knowledge positively and significantly influence willingness to pay, and environmental attitude does not significantly influence willingness to pay. This study also finds that environmental awareness, environmental attitude, and willingness to pay positively and significantly influence green-product purchases, but environmental knowledge does not significantly influence green purchases. The study's practical contribution is that Indonesian organizations that are currently using or intend to use green product campaigns for commercial purposes can use the study's findings to better understand the ecosystem and create strategies that will increase the number of people using their green products. The study offers a new model with theoretical implications that take into account other factors that may affect consumers' decisions to make environmentally friendly purchases. Social influence, recycling participation, exposure to environmental messages through the media, and the value perceived by customers are some of the dimensions that can be added.
THE EFFECT OF WORKLOAD, BURNOUT, AND WORK MOTIVATION ON NURSE PERFORMANCE Fivi Kurniawati; Muhammad Fiarry Fikaris; Ika Septiana Eryani; A. Rohendi; Bayu Wahyudi
Jurnal Aplikasi Manajemen Vol 21, No 4 (2023)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.04.05

Abstract

Nurse Performance plays a crucial role in ensuring the quality of service delivery within hospitals. However, nurses often face significant stress due to heavy workloads and the demanding nature of patient care, leading to burnout. In order to support optimal performance, it is imperative for nurses to possess strong work motivation. This study aimed to investigate the impact of workload, burnout, and work motivation on nurse performance within a specified public hospital in Batam. An observational analytic approach with non-probability sampling was employed, and the study included 111 participants. Data analysis and processing were conducted using a statistical software program. The findings revealed that workload and burnout exerted a negative influence on nurse performance, while work motivation had a positive effect. Workload, burnout, and work motivation collectively and partially impacted nurse performance. Consequently, it is vital for hospital management to prioritize factors that affect nurse performance. Through effective management and the mitigation of stressors in the hospital work environment, the overall well-being of healthcare workers can be improved, resulting in elevated levels of health. Notably, this study utilized the latest literature references and research instruments to ensure robust findings.

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