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INDONESIA
Cloud Information
Published by Universitas Kuningan
ISSN : 25275224     EISSN : 2614543X     DOI : -
Core Subject : Science,
Computer Science & IT
CLOUD INFORMATION: Journal of System Information (p-ISSN 2527-5224, e-ISSN 2614-543X) is a journal published in Indonesia by Information System Study Program, Faculty of Teacher Training and Education, Universitas Kuningan (Prodi SI FKOM). This journal is published twice for 1 year in March and October. .
Arjuna Subject : -
Articles 5 Documents
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Search results for , issue "Vol 4, No 2 (2019): Cloud Information" : 5 Documents clear
IMPLEMENTASI CRM PADA SISTEM INFORMASI JUAL-BELI MOBIL DI SHOWROOM DEFFA JAYA MOTOR BERBASIS WEB Erlan Darmawan; Rio Priantama; Koko Risnanto
Cloud Information Vol 4, No 2 (2019): Cloud Information
Publisher : Sistem Informasi Fakultas Ilmu Komputer Universitas Kuningan

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Abstract

The Deffa Jaya Showroom uses a conventional system in managing its products and customers. Conventional system causes inaccuracies in the management of goods, inventory and customer data. Increased loyalty is done by providing good service. This study aims to increase consumers’ loyalties through the application of CRM. This research uses the waterfall system development method. The stages of this waterfall are analyzing system requirements, making system designs, implementing systems, testing and operating and maintaining systems. Forms of CRM implementation that are applied to the Showroom are giving discounts on certain products and certain days, giving discounts on each cash purchase, a means of product discussion that is a means of communication between customers and the Deffa Jaya Motor Showroom in discussing about products that will be purchased by the customers, and a means of criticism provide criticism or suggestions for the Deffa Jaya Motor Showroom. The application of CRM in this system is expected to be able to improve services so that it impacts on increasing customer loyalty.
IMPLEMENTASI METODE PROMETHEE PADA SISTEM PENDUKUNG KEPUTUSAN DALAM MEMBERIKAN REWARD TERHADAP CUSTOMER PADA APLIKASI BENGKEL fina fatathul khasanah; Cecep Juliansyah Abbas; Dadan Nugraha
Cloud Information Vol 4, No 2 (2019): Cloud Information
Publisher : Sistem Informasi Fakultas Ilmu Komputer Universitas Kuningan

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Abstract

In the world of business, competition has become a thing that has been already familiar, the number of businesses with the same type make an entrepreneur to have a strategy in increasing customer purchasing power. One strategy that can be applied is to give  rewards to customers. Honda Prima Motor Kuningan AHASS Workshop 00773 has problems in giving awards or rewards to customers, the system used today has not integrated with the data processing process, the Honda Prima Motor workshop feels that the current system is still not effective and efficient. In order to make the transaction process and assist customers who are entitled to get Reward recorded efficiently and effectively, a Decision Support System is needed to manage customer transaction data and it can facilitate the workshop in determining customers who are entitled to get a Prize from the Honda Prima Motor workshop. This Decision Support System is built using the Promethee method, where the Promethe method is one of the methods for determining priority order in MCDM (Multi Criterion Decision Making). The use of the Promethee method is to determine and produce decisions from several alternatives. This system is built using the PHP programming language and uses a MySQL as database and it can produce a system that can help the prime Honda Prima Motor determining customers who are entitled to a reward.
IMPLEMENTASI ELECTRONIC COSTUMER RELATIONSHIP MANAGEMENT (E-CRM) SEBAGAI SISTEM INFORMASI DALAM PENINGKATAN LAYANAN PESERTA DIDIK DI BIMBEL EXPRESS BERBASIS CRM TOUCHING APPLICATION dian lesmana; Fahmi Yusuf; dede Irawan
Cloud Information Vol 4, No 2 (2019): Cloud Information
Publisher : Sistem Informasi Fakultas Ilmu Komputer Universitas Kuningan

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Abstract

Non-formal education is an every opportunity where there is regular and directed communication outside of school, where a person gets information, knowledge, training or guidance according to his age and life needs with the aim for developing the level of skills, attitudes of participant that is efficient and effective in the family and even the community and country. In Indonesia, education is placed as a must for every Indonesian citizen. However, the current non-formal education is less popular. It can be identified with the number of existing unemployment, this will have a bad impact if it is left unchecked ("Education Observer, Darmaningtyas friday (3/4) Jakarta, kompas.com). This makes most non-formal educational institutions in Indonesia, especially EXPReSS, finds difficulty to get students, therefore the solution that is considered appropriate for this problem is CRM Operations. The purpose of this study is to apply the Customer Relationship Management (CRM) method in the Student Service Information System guided by EXPReSS, where the application of Operational Customer Relationship Management (CRM) is applied to the chat, discount, online registration and academic information functions to facilitate students in obtaining information and satisfying service. So that the relationship between the tutoring and students can be better. This information system is made in web-based, using the PHP programming language and MySQL as its database.
IMPLEMENTASI DATA MINING ALGORITMA APRIORI PADA APLIKASI TRANSAKSI PENJUALAN PT. ALFIR UNTUK MENENTUKAN POSISI PENYIMPANAN BARANG Tri Ramdhany
Cloud Information Vol 4, No 2 (2019): Cloud Information
Publisher : Sistem Informasi Fakultas Ilmu Komputer Universitas Kuningan

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Abstract

PT. Alfir Berkah Abadi is a trading company that sells stainless pipes, there are various kinds of stainless pipes available at PT. Alfir. The stainless-stainless are distinguished by size, thickness and brand. In the process of storing goods, PT. Alfir keeps the pipe in a rack in a warehouse. But the number of slots in the rack does not match the number of types of stainless pipes so in 1 rack slot the number of different types of pipes and mixed up this can complicate the safety of the warehouse in the search for goods, so PT. Alfir needs information to determine the types of pipes in 1 rack slot correctly to facilitate the search. In carrying out its business processes PT. Alfir has used computer equipment to store and process transaction data. Transaction data can be used by using data mining to provide information for consideration in making decisions in determining the position of storage of goods. This application uses the Apriori algorithm to analyze sales transaction data at PT. Alfir. From the results of the analysis of the sales transaction data is processed so as to produce an intemet and ultimately produce the Association Rules and the results in the form of reports. This application was built using web-based programming and MySQL database. By using this application, gathering the results that can be obtained from the relationship between what goods are often received by consumers at PT. Alfir which can be used as information for companies to assist in the procurement planning and storage position of stainless pipes.
RANCANG BANGUN APLIKASI INFORMASI SARANA KESEHATAN Di KABUPATEN KUNINGAN MENGGUNAKAN METODE LOCATION BASED SERVICE (LBS) BERBASIS ANDROID Heru Budianto; Erik Kurniadi
Cloud Information Vol 4, No 2 (2019): Cloud Information
Publisher : Sistem Informasi Fakultas Ilmu Komputer Universitas Kuningan

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Abstract

Health facilities are one of the most visited places. However, in several cities, such as Kuningan regency, people still have difficulty accessing information about existing health facilities. The information needed must be complete in the form of location, type of facilities, facilities and services available. This study aims to make an application of health facilities in the Kuningan district. The design of the application uses the Rational Unified Process (RUP) system development methodology which consists of 2 dimensions, horizontal and vertical. The steps taken are inception, elaboration, construction and transition. In the inception phase, both functional and non-functional needs are identified. The elaboration phase is carried out in the design which includes designing the application architecture, use case diagrams, scenario diagrams, activities and others using the Rational Rose tool. The construction phase is carried out implementing the design into a prototype application using Android Studio tools and the Java programming language. In this phase, the process of implementing Location Based Service (LBS) technology and testing is done per unit. The transition phase is carried out the installation and testing process in the user's real condition. The results of this study are applications that are able to display information about existing health facilities. This research needs to be further developed in terms of appearance, and the use of other platforms for the use of maps.

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