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Penggunaan Metode Integrasi Importance Performance Analysis (IPA) dan Metode Kano dalam Mengukur Tingkat Kepuasan Pasien Johan Budhiana; Astri Zeini Wahida
SANTIKA is a scientific journal of science and technology Vol. 9 No. 2 (2019): SANTIKA
Publisher : The Faculty of Science and Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37150/jsa.v9i2.1204

Abstract

Kepuasan pasien indikator penting dalam pelayanan kesehatan yang merupakan penilaian pasien terhadap pelayanan kesehatan dengan membandingkan harapan dan kenyataan pelayanan kesehatan yang diterima. Pengukuran kepuasan pasien dilakukan menggunakan Importance Performance Analysis (IPA) dan KANO. Intergrasi kedua metode memungkinkan dalam pengukuran kepuasan pasien. Tujuan penelitian mengetahui penerapan metode integrasi IPA dan KANO.Jenis penelitian deskriptif di Puskesmas Cisaat Kabupaten Sukabumi Februari sampai Desember 2018. Populasi seluruh pasien yang berkunjung ke Puskesmas, sampel sebanyak 305 responden menggunakan aksidental sampling. Pengumpulan data menggunakan kuesioner dengan 28 item pertanyaan. Reliabilitas diatas 0,6. Analisis data menggunakan IPA, KANO, integrasi IPA dan KANO.Hasil berdasarkan IPA atribut 13, 14, 17, 21 pada kuadran I, atribut 1, 2, 3, 4, 5, 6, 15, 16, 18, 23 pada kuadran II. Metode KANO, kategori must be adalah 1, 8 sedangkan attaractive adalah3, 6, 9, 11. Integrasi IPA-KANO, kategori survival 1, 18, Major Weapon 2, 4, 5, 15, 16, 23.Kesimpulan, metode IPA didasarkan kepentingan dan kinerja. Metode KANO pada pengkategorian atribut seberapa baik produk memuaskan pasien. Metode Integrasi IPA-KANO pada kepentingan dan kinerja serta pengkategorian atribut seberapa baik produk memuaskan pasien. Metode Integrasi IPA-KANO lebih akurat dan lebih baik. Diharapkan metode integrasi IPA-KANO sering untuk mengukur kepuasan pasien.
The Five Finger Relaxation Techniques on Pain and Sleep Quality In Rhematic Patients In Sukabumi Village, Working Area Of The Selabatu Health Center, Sukabumi City Rosliana Dewi; Meilani Dwi Nurani; Syiva Dwi Fatmala; Astri Zeini Wahida; Johan Budhiana; Dila Nurul Arsyi
International Journal of Nursing and Health Services (IJNHS) Vol. 5 No. 6 (2022): International Journal of Nursing and Health Services (IJNHS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v5i6.650

Abstract

Background: Rheumatism is a common disease among the elderly that can cause pain and interfere with quality sleep. The five-finger relaxation technique is a non-drug treatment for these symptoms. Objective: This study aims to determine the effect of the five-finger relaxation technique on pain and sleep quality in the elderly with rheumatism. Method: a quasi-experimental pre- and post-test with non-equivalent control group was applied in this study. The samples were 30 elderlies with rheumatism, which is divided into control and intervention groups. Result: There were differences in the pre-test and post-test scores on pain (p = 0.000) and sleep quality (p = 0.041) in the control group, and pain (p = 0.000) and sleep quality (p = 0.001) in the intervention group, and there were differences in scores. pain (p = 0.009) and sleep quality (p = 0.007) in the control group and the intervention group. The intervention group scored better than the control group. Conclusion: Five-finger relaxation causes effects such as relaxation, inner peace, peace, joy, to reduce mental stress and tension, which ultimately causes pain relief and improves sleep quality for the elderly with rheumatism. There is an effect of five-finger relaxation techniques on pain and sleep quality in the elderly with rheumatism. Recommendation: It is expected that the relaxation of the five fingers will become a form of independent nursing intervention for a nurse in providing nursing care for rheumatic patients.   Keywords: Five Finger Relaxation Technique, Pain, Rheumatism, Sleep Quality
The Relationship Between Religiosity And Coping Strategies With Family Resilience During The Covid-19 Pandemic In Karang Tengah Village, Sukabumi City Nisa Fajriah; Rima Novianti Utami; Astri Zeini Wahida; Dedi Wahyudin; Abdul Rahman La Ede
Jurnal Health Sains Vol. 4 No. 9 (2023): Journal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v4i9.1077

Abstract

The family is the smallest unit of society that plays an important role in realizing the welfare of the population which is the ideal of development. The outbreak of Covid-19 has resulted in various imbalances in the line of life. Indirectly, this has an impact on the resilience of the family as the smallest social unit. If family resilience is disrupted, it can cause less than optimal family functions. In 2020, BPS Sukabumi City recorded an increase in the unemployment rate of 3.81% from 2019. The purpose of this study is to determine the relationship between religiosity and coping strategies with family resilience during the Covid-19 pandemic. This type of research is correlational with a cross sectional approach. A sample of 372 respondents used cluster random sampling. The instrument used is a questionnaire. Data analysis used simple linear regression and multiple linear regression. The results showed a relationship between communication patterns and family resilience (0.000), a relationship between religiosity and family resilience (0.000), a relationship between coping strategies and family resilience (0.000) and a simultaneous relationship between religiosity and coping strategies with family resilience (0.000). The conclusion in this study is that there is a relationship both partial and simultaneous related to religiosity and coping strategies with family resilience