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Journal : International Journal of Social Science and Business

Surviving the COVID-19 Pandemic: Hoteliers’ Resilience I Gusti Ayu Putu Wita Indrayani
International Journal of Social Science and Business Vol. 5 No. 4 (2021): November
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v5i4.38459

Abstract

The COVID-19 pandemic has impacted the entire world. The industry experienced a significant downturn. Unprecedented global travel restrictions and government instructions to stay at home are causing the most significant disruption to the global economy. Many hotel employees have been laid off both formally and informally in the current pandemic situation. It results in people losing their income. This study aims to analyze the strategies used by human resources in the tourism sector, especially hospitality, which has been affected by the COVID-19 pandemic to survive in the middle. This study uses an approach using descriptive analysis. Informants who previously worked in the tourism sector and made Covid-19 adapt and implement various strategies simultaneously to survive and be resilient during the pandemic. The methods used to collect data are questionnaires and interviews. The analysis in this study was conducted using a qualitative descriptive method. The research findings reveal the dominance of the strategies adopted by key informants. Entrepreneurial orientation, motivation and effort are the most prominent approaches in an active strategy to solve problems. Former hoteliers gain resilience to survive during the pandemic by empowering skills from past work experience in star hotels and conducting retraining programs through government policies. Human resources in the tourism sector are expected to foster social-based entrepreneurship or opportunities and needs-based entrepreneurship so that businesses remain stable in the future.
The Wormhole of Work Engagement: The Empowerment of Personal Resources I Gusti Ayu Putu Wita Indrayani; I Wayan Gede Supartha; I Gusti Ayu Manuati Dewi; Putu Saroyini Piartrini
International Journal of Social Science and Business Vol. 7 No. 1 (2023): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v7i1.46782

Abstract

A growing body of empirical studies on work engagement has been conducted to investigate the predictors of work engagement from a resource perspective. However, previous research on work engagement has focused solely on the ownership of job resources, dismissing personal resources owned by individuals as distinct entities. The current study evaluates the literature on work engagement, identifies the research gaps, and proposes a research agenda for the future. A systematic literature review of 54 articles from top-tier journals was conducted to achieve the research objective. This study adds to the literature by constructing a conceptual analysis that expands on the theoretical understanding of work engagement. As such, it sheds light on how personal resources play a critical role in increasing work engagement. Personal resources may supplement and reinforce job resources, allowing individuals to articulate the company's vision into more effective business processes. The potential role of self-efficacy as a strong personal resource that can predict and enhance work engagement is one of the most significant findings in this study. Furthermore, the current study emphasizes the need for methodological advances, multilevel analysis, and the expansion of work engagement construction across a wide range of contexts and industries around the world.