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Journal : Jurnal Pariwisata, Bisnis Digital dan Manajemen

Penerapan Metode Economic Order Quantity (EOQ) pada Pengendalian PersediaanTiket Berhadiah di PT Trans Rekreasindo Bryan Givan; Hanafi Eko Darono; Instianti Elyana
Jurnal Pariwisata Bisnis Digital dan Manajemen Vol 1 No 1 (2022): JASDIM Periode Mei 2022
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (906.045 KB) | DOI: 10.33480/jasdim.v1i1.3053

Abstract

PT Trans Rekreasindo is a company engaged in providing children and family playgrounds. In attracting customers PT Trans Rekreasindo has attractive prizes, one of which is a ticket with prizes. This research was made to find out how to control the inventory of ticket prizes implemented by PT Trans Rekreasindo which will be compared with inventory control using the Economic Order Quantity method. The writing method used by the writer is observation, interview, and documentation with qualitative outline results. PT Trans Rekreasindo made ticket reservations in 2019 with 24,000,000 tickets, with a frequency of ordering 12 times a year, and the number of one-time tickets ordered as many as 2,000,000 tickets. PT Trans Rekreasindo is still experiencing a shortage of prize tickets. If it is applied with the calculation of the PT Trans Rekreasindo EOQ method, it only applies the number of economic orders, that is 2,000,000 in one message and the order frequency is 12 times in one year. However, the safety stock did not apply for 197,110 and the reorder point was 663,779. PT Trans Rekreasindo should apply the EOQ method in full, apply safety stock calculations and reorder points so that they do not experience shortage of tickets in the future.
PERANAN ROOM ATTENDANT DALAM MENINGKATKAN PELAYANAN UNTUK KEPUASAN TAMU DI REDTOP HOTEL AND CONVENTION CENTER Ati Chandrasari; Obi Eko; Bryan Givan
Jurnal Pariwisata Bisnis Digital dan Manajemen Vol 2 No 1 (2023): JASDIM Periode Mei 2023
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (983.543 KB) | DOI: 10.33480/jasdim.v2i1.3911

Abstract

In this Jurnal the author conducted research on REDTOP Hotel And Convention Center in Jakarta in the Housekeeping Department. REDTOP Hotel and Convention Center is a four-star hotel right in the Center of Jakarta area. Understanding Room Attendant to SOP (Standard Operating Procedure) which applies to the perceived level of guest statisfaction during the stay, it is intended that the quality of existing services in REDTOP Hotel and Convention Center for the better in the eyes of the guest who come This research was conducted to determine the strategic role of room attendance in increasing customer satisfaction and room occupancy rates from January to March. The results were obtained through the method of data collection and observation with the service provided in accordance with applicable regulations. The results obtained are an increase in service satisfaction of Room Antendant by 76% from January to February and an increase in service satisfaction of 84% from February to March at the Red Top Hotel and Convention center Of both methods are expected to answer the fundamental problems of research : “The role of the room attendant improves the quality of service for the guest statisfaction at Red Top Hotel and Convention Centre.”