Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Jurnal Manajemen dan Bisnis

ANALISIS KUALITAS PELAYANAN PUBLIK DI KANTOR DESA REDANG KECAMATAN RENGAT BARAT KABUPATEN INDRAGIRI HULU Muhklas Adi Putra; Kurnia Dewi
JURNAL MANAJEMEN DAN BISNIS Vol 7 No 4 (2018): Jurnal Manajemen dan Bisnis (Terbit 30 Desember 2018)
Publisher : LPPM Press STIE Indragiri Rengat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34006/jmbi.v7i4.150

Abstract

The government as a public sector institution carries out and provides public services which are vital for the public interest. This study aims to determine the Quality of Public Services at the Redang Village Office in West Rengat District, Indragiri Hulu Regency. This research used qualitative descriptive analysis, and to collect all the data this research used interviews, observation and documentation. The results of this study indicate that in general the quality of public services in the Redang Village Office in West Rengat District, Indragiri Hulu Regency is seen from five indicators are: Tangibles (real evidence), Reliability, Resposiveness, Assurance, and Empaty (empathy) is still lacking in quality. Likewise, the Redang Village apparatus must further improve the quality of its services by increasing the ability and motivation and discipline.
PHENOMENOLOGY STUDY OF DIRECT VILLAGE CASH ASSISTANCE (BLTDD) FOR POOR COMMUNITIES AFFECTED BY COVID-19 IN INDRAGIRI HULU DISTRICT Airine Yulianda; Kurnia Dewi
JURNAL MANAJEMEN DAN BISNIS Vol 11 No 1 (2022): JURNAL MANAJEMEN DAN BISNIS (TERBIT JUNI 2022)
Publisher : LPPM Press STIE Indragiri Rengat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34006/jmbi.v11i1.476

Abstract

The purpose of this study was to analyze the effectiveness of providing direct village cash assistance (BLT-DD) covid-19 using measurement indicators in the form of timeliness and accuracy of choice, as well as to analyze the impact caused by the provision of direct village cash assistance (BLT-DD) covid. -19 from an economic and social perspective for the people of Indragiri Hulu Regency. This study uses a descriptive method with a qualitative approach. The results of this study indicate that the data collection process to the distribution of BLT-DD in Indragiri Hulu Regency has been effective in terms of timeliness and accuracy of choice. In addition, the Covid-19 BLT-DD can help the community's economy in the midst of a pandemic