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Journal : PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING

Locus of Control and Job Satisfaction on Employee Performance, Mediated by Organizational Citizenship Behavior among the Working Staff in the Accounting Department Ermina Rusilawati; Intan Purnama; Dominicus Josephus Swanto Tjahjana; Wan Muhamad Kudri
International Conference on Business Management and Accounting Vol 1 No 2 (2023): Proceeding of International Conference on Business Management and Accounting (May
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i2.3469

Abstract

This research aims to investigate the impact of Locus of Control and Job Satisfaction on Organizational Citizenship Behavior (OCB) and Employee Performance. It also aims to explore the role of OCB as a mediating variable in the relationship between Locus of Control, Job Satisfaction, and Employee Performance among personnel in the Accounting Department of Panca Eka Pekanbaru (Naval Base V Pekanbaru). The research design adopts a causal approach with a quantitative methodology. The sampling method employed is saturated sampling, and primary data is collected through a questionnaire. Data analysis is conducted using the Partial Least Square method. The study involves fifty accounting staff members from Panca Eka Pekanbaru. Evaluating Organizational Citizenship Behavior (OCB) in the accounting staff is crucial due to its significance in defining the responsibilities of Navy personnel across different units. Job Satisfaction also plays a vital role in enhancing work performance. The accounting department of Panca Eka Pekanbaru emphasizes the importance of optimal employee performance. This emphasis is rooted in the perspective of the accounting staff regarding their control over internal and external events in their lives. The findings of the study are as follows: (1) Locus of Control does not significantly affect Organizational Citizenship Behavior (OCB); (2) Job Satisfaction positively influences Organizational Citizenship Behavior (OCB); (3) Both Locus of Control and Job Satisfaction have an impact on Employee Performance; (4) Organizational Citizenship Behavior (OCB) does not significantly influence Employee Performance; (5) Locus of Control and Job Satisfaction do not significantly affect Employee Performance through the mediating role of Organizational Citizenship Behavior (OCB).
Mediation Effect of Work Motivation on the Relationship between Soft Skills and Hard Skills, and Impact on Employee Performance in Skincare Clinical Ermina Rusilawati
International Conference on Business Management and Accounting Vol 1 No 2 (2023): Proceeding of International Conference on Business Management and Accounting (May
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i2.3471

Abstract

Employee motivation serves as an indicator of the level of enthusiasm, commitment, and originality that employees direct towards their job responsibilities. This study aims to investigate the effects of both interpersonal skills and technical skills on employee performance, while also examining whether work motivation plays a role in the Clinical Skincare context in Pekanbaru. The study encompasses all personnel associated with the Skincare Clinic in 2019. Using a comprehensive approach, a total of 32 individuals from the clinic were chosen as the study's participants. Data essential for the research was gathered through surveys administered to the clinic's staff. To assess the hypotheses, Structural Equation Modeling (SEM) analysis was conducted utilizing the Partial Least Squares (PLS) method. The results demonstrate that: (1) Interpersonal skills have a positive influence on work motivation. (2) Technical skills have a positive impact on work motivation. (3) Interpersonal skills positively affect employee performance. (4) Technical skills have a favorable effect on performance. (5) Work motivation significantly contributes to performance. (6) Motivation serves as a partial mediator between interpersonal skills and performance. (7) Work motivation does not act as a mediator in the relationship between technical skills and performance. As a suggestion, future researchers are encouraged to explore alternate mediating variables that could impact the association between technical skills and employee performance.