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Pengaruh Gaya Kepemimpinan, Lingkungan Kerja, Serta Kompensasi Finansial Terhadap Kinerja Karyawan ( Studi Pada PT Bank X Area Jakarta Selatan) Aziz Setyawan; Wasi Bagasworo
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 6, No 1 (2020): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v6i1.231

Kondisi perbankan Indonesia saat ini berkembang pesat, seiring dengan perkembangan ekonomi dan era Indonesia. Hal ini tercermin dari tingkat keuntungan yang cukup baik seiring dengan meningkatnya tingkat efisiensi perbankan dan permodalan perbankan yang kuat. Penelitian ini bertujuan untuk menganalisis kinerja karyawan tetap di Bank X Area Jakarta Selatan. Penelitian ini menggunakan variabel gaya kepemimpinan, lingkungan kerja, dan kompensasi finansial untuk menganalisis pengaruhnya terhadap kinerja karyawan. Metode pengumpulan data yang digunakan dalam penelitian ini adalah data primer dengan membagikan kuesioner kepada karyawan tetap Bank X Area Jakarta Selatan. Data dikumpulkan oleh 100 responden dengan menggunakan analisis Structural Equation Modeling (SEM). Ringkasan hasil dari penelitian ini adalah: 1) Gaya Kepemimpinan tidak memiliki pengaruh positif dan signifikan terhadap kinerja karyawan, 2) Lingkungan Kerja berpengaruh negatif terhadap kinerja karyawan, 3) Kompensasi Keuangan berpengaruh positif dan signifikan terhadap karyawan kinerja di PT Bank X Area Jakarta Selatan.

The Effect of Employee Performance Improvement Based on the Influence of Leader-ship on Organizational Culture and Work Motivation through Work Discipline ( Stud-ies on Employees of PT. X Branch of ABC Airport) Medyana Chandra Kusumasari; Wasi Bagasworo
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 7, No 2 (2021): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v7i2.254

The purpose of this research is to investigate the influence of leadership, organizational culture, work mo-tivation, and work discipline on improving employee performance. The research method used is a surveyed with a causal descriptive analysis technique. Collecting data using the questionnaire method with Likert Scale model, and there are 145 respondents as sample of this research. The analysis technique is using Structural Equation Modeling (SEM). The results of this study indicate that: 1) leadership has a significant effect on organizational culture, 2) organizational culture has a significant effect on work discipline, 3) leadership has a significant effect on job motivation, 4) work motivation has a significant effect on work discipline, 5) work discipline has a significant effect on employee performance, 6) leadership does not sig-nificant influence on employee performance, 7) organizational culture has a significant effect on employee performance through work discipline, and 8) work motivation has a significant effect on employee perfor-mance through work discipline.

Pengaruh Sikap, Norma Subjektif Dan Efikasi Diri Terhadap Niat Berwirausaha Studi Pada Lulusan Perguruan Tinggi 2019 Di DKI Jakarta Ridho Alfi Hidayat; Wasi Bagasworo
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 6, No 3 (2020): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v6i3.236

Penelitian ini difokuskan untuk mengidentifikasi pengaruh sikap, norma subjektif, dan efikasi diri terhadap niat ber-wirausaha lulusan perguruan tinggi 2019 di DKI Jakarta. Kuesioner disebarkan kepada 135 responden dan data di-analisis melalui SPSS versi 21. Hasil penelitian ini menunjukkan bahwa terdapat hubungan positif yang signifikan antara sikap dan efikasi diri terhadap niat berwirausaha, sedangkan hubungan antara norma subyektif dan niat ber-wirausaha telah efek negatif dan signifikan.

Keputusan Penggunaan Layanan Go-Jek di DKI Jakarta Berdasarkan Pengaruh Service Marketing Mix Andykha Pratama Anau; Wasi Bagasworo
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 2, No 2 (2016): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v2i2.125

Community these days believe in efficiency and simplicity to access a mobile application, especially for purchasing a certain product. This indicates a wider opportunity for companies to extend their consumers by using the internet. Go-Jek, as a pioneer of mobile application, links ‘ojek’ drivers to deliver a one-stop-shop convenience service for Indonesian citizen. It answers these huge opportunities by expanding its services including transportation, instant courier, GO-FOOD and shopping using two wheels driver. The main purposeof this research is to measure the influence of service marketing mix through purchasing decision in DKI Jakarta - study on Go-Jek user. Data were collected by the writer based on Go-Jek customers’ respondents especially in DKI Jakarta. Quantitative analysis was applied to understand and to measure the hypothesis intention in this research. The result indicates the significant influences between the product, prices, places, promotions, people, process, and physical evidence on purchasing decision. Hence, physical evidence is the most significant variable for a customer in DKI Jakarta toward its purchasing decision. Go-Jek motorbike supported by its proper condition, its completeness riding tools, its cleanliness, its conveniences during riding. They provided a well-kept helmet and several types of equipment for the customers. In addition, Go-Jek drivers maintain their own tidiest and appearances. These are the variable indicators which influence the customer decision for using GoJek services. The results suggested Go-Jek maintaining their supervision and controlling the standard operation for delivering its services to its customers, and punctuality toward responding to the order of the customers

Pengaruh Customer Relationship Management dan Customer Experience Quality Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan (Studi Pada Konsumen di Sisha Cafe Kemang) Wasi Bagasworo; Visi Hardiani
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 2, No 3 (2016): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management, and B
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v2i3.109

This study discusses the customer relationship management and quality of the customer experience, which is thought to affect customer satisfaction and the impact on customer loyalty at sisha cafe Kemang. In this study, the variable of the customer relationship management and the customer experience quality is measured through the dimensions of those variables. Each of these dimensions will be partially tested on how it affects customer satisfaction and customer loyalty. In addition, this study also wanted to know which the most influential dimension to customer satisfaction and customer loyalty are. The research sample was 100 visitors who visited the sisha cafe Kemang at least three times within a period of one week. The observations will be analyzed using the Structural Equation Model (SEM). The results from the study showed that the four dimension of customer relationship management and five dimensions of customer experience quality have a strong significant effect on customer satisfaction. and so it takes customer satisfaction as an intervening variable to achieve customer loyalty have a strong significant effect.

Sosialisasi QRIS Dalam Upaya Peningkatan Produktivitas UMKM Provinsi DKI Jakarta Antyo Pracoyo; Paulina Paulina; Erric Wijaya; Wasi Bagasworo; Whony Rofianto
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 4 No 1 (2022)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v4i1.534

The objectives of this activity include: exploring the problems faced by MSMEs during the second year of the Covid-19 pandemic; identify problems that occur in MSMEs in DKI Jakarta in a pandemic condition (New Normal); provide an overview and training in making QRIS for MSMEs in DKI Jakarta; provide strategic management tips so that they can survive and even develop unexpected opportunities; provide continuous assistance and monitoring to MSMEs assisted by P3D which have been carried out after entering the New Normal period. QRIS socialization is one of the efforts made by the government to respond to the changes that occur, especially to the very rapid development of information technology. QRIS socialization was carried out for MSME actors in the DKI Jakarta area in collaboration with Bank Indonesia Jakarta Branch, P3D DKI Jakarta. The method used in this activity is in the form of socializing the use of QRIS which will be applied by Bank Indonesia to MSME players in the DKI Jakarta area. In this outreach activity, MSME participants received training on: how to solve problems, entrepreneurship, digital transformation, and change management.

Increased Purchases of Insurance Products Based on Factors That Affect Customer Trust (Study on Banccasurance in Greater Jakarta, Indonesia) Wasi Bagasworo; Sandi Simatupang
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 8, No 1 (2022): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Ba
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v8i1.266

The objective of this research is to analyze the influence of service quality of salesperson, trust in an insurance company, trust in a seller's bank on the level of customer trust for Increased purchases of bancassurance products in greater Jakarta, Indonesia. The sample consists of Banks which are categorized as banking customers who have purchased bancassurance products in the Greater Jakarta area. The technique of analysis used for this research is the structural equation model. This research has been analyzed with an AMOS 20 program, and during the significance test, it indicated that fixed effect was the most appropriate method. The result of this research shows that the service quality of the salesperson shows a significant positive effect on the level of customer trust, the credibility of the seller bank shows a significant positive effect on the level of customer trust, and the credibility of the insurance company shows a significant positive effect on the level of customer confidence, level of customer trust shows a significant positive effect on purchasing decisions .

Effect of leadership style, work environment and financial compensation on employee performance (study at PT Bank X area, South Jakarta) Aziz Setyawan; Wasi Bagasworo
Jurnal Ilmu Manajemen & Ekonomika Vol 11, No 1 (2018): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 11, No.1, December 2018
Publisher : Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jime.v11i1.101

Indonesian banking conditions are currently growing rapidly, in line with the development of the Indonesian economy and era. This is reflected by the level of profit which is quite good in line withthe improving level of banking efficiency and strong banking capital. This study aims to analyze the performance of permanent employees at Bank X Area South Jakarta. This study uses variables of leadership style, work environment, and financial compensation to analyze the effect on employee performance. Data collection method used in this research is primary data by distributing questionnaire to Bank X Area South Jakarta permanent employee. Data collected by 100 respondents by using the Structural Equation Modeling (SEM) analysis. The summary of the result from this research are: 1) Leadership Style does not have a positive and significant influence on employee performance, 2) Work Environment has a negative effect on employee performance, 3) Financial Compensation have a positive and significant effect on employee performance at PT Bank X Area South Jakarta.

Peningkatan Kepuasan Mahasiswa Melalui Kualitas Jasa Pendidikan: Studi Pada Mahasiswa di STIE Indonesia Banking School Wasi Bagasworo; Santi Rimadias
Jurnal Ilmu Manajemen & Ekonomika Vol 6, No 2 (2014): Jurnal Ilmu Manajemen dan Ekonomika, Volume 6 No. 2, Juni 2014
Publisher : Indonesia Banking School

This research discusses the service quality through service performance affect customer satisfaction at STIE Indonesia Banking School (IBS). In this study, the variable of the service performance is measured through three dimensions: interaction quality, environmentalquality and quality of results. Each of these dimensions will be partially tested on how it affects customer satisfaction. In addition, this study also wanted to know which the most influential dimension to customer satisfaction. The research sample was 214 students who studied at least one year in STIE Indonesia Banking School. The observations will be analyzed using the Statistical Product and Service Solutions (SPSS). The results from the study showed that the three dimension of service performance have a strong significant effect on customer satisfaction

Analysis of The Influence of Global Branding on Purchase Intention Through Per-ceived Product Quality (Study on The Executive Men's Clothing Products) Siti Fatimah; Wasi Bagasworo
Jurnal Ilmu Manajemen & Ekonomika Vol 13, No 2 (2021): Jurnal Ilmu Manajemen dan Ekonomika, Vol. 13, No.2 Juni 2021
Publisher : Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jime.v13i2.283

Rapid global competition, ease of entry and exit of products from abroad to Indonesia, can be a threat to Indonesia. One of the strategies that company can do to compete with foreign products is by global brand-ing strategy. One of the Indonesian products that using this strategy is The Executive. The purpose of this research is to know the consumer's buying interest to the men’s product of The Executive through variable perceived product quality. This research is quantitative descriptive research. This research used survey method and questionnaire for data retrieval. The sample of this study are the prospective buyers of men’s product of The Executive who know the product but has never bought the product. Respondents were se-lected based on purposive sampling technique with 112 respondents and using Structural Equation Model-ing (SEM) as data analysis technique. Result of this research revealed that: 1. Global branding does not related to purchase intention 2. Global branding is positively related with perceived product quality 3. Per-ceived product quality is positively related with purchase intention.

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