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Analysis of the Quality of Health Center Services Based on Public Service Regulation by the Government Ambo Dalle; Sri Purwantono; Bahtiar Bahtiar
Health Notions Vol 4, No 6 (2020): June
Publisher : Humanistic Network for Science and Technology (HNST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/hn40606

Abstract

Health centers are expected to provide quality health services that meet the needs of the customers. Health centers need to improve services in order to be able to compete, develop, and grow. This study describe the satisfaction of the customers for services provided by Kendal Health Center, Ngawi, Indonesia. The population of this study were community who utilized health services at the Kendal Health Center in 2016. The sample were selected using quota sampling. Each unit of service given a quota of 20 respondents, while auxiliary health center were quota of 10 respondents, because the customer visit at a auxiliary health center were lower. The variable was the satisfaction with services provided by health center. Data were collected by filling out questionnaires, then analyzed descriptively using spiderweb diagram. In general, the results of the study indicate that the quality of health center services was in the good category, and all service units had succeeded in exceeding the predetermined targets. Keywords: health center; service quality; public service
How to Write the Letter to Editor ? Heru Santoso Wahito Nugroho; Bahtiar Bahtiar
Aloha International Journal of Health Advancement (AIJHA) Vol 2, No 7 (2019): July
Publisher : Alliance oh Health Activists (AloHA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/aijha20704

Abstract

How to Write the Letter to Editor
Harmonizing and Accelerating Journal (HAJo) sebagai Strategi Perbaikan Pengelolaan Jurnal Ilmiah Heru Santoso Wahito Nugroho; Ilyas Ibrahim; Vincentius Supriyono; Suparji Suparji; Sunarto Sunarto; Sainuddin Sainuddin; Bahtiar Bahtiar; Ambo Dalle; Sri Angriani; Muhammad Saleh; Baharuddin Baharuddin; Koekoeh Hardjito; Yasin Wahyurianto
GLOBAL HEALTH SCIENCE Vol 6, No 4 (2021): Desember 2021
Publisher : Communication and Social Dinamics (CSD)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (32.256 KB) | DOI: 10.33846/ghs6407

Abstract

Jurnal Penelitian Kesehatan Suara Forikes masih menemui kendala ketidakharmonisan peran antara journal manager, admin, editors, reviewers, authors dan readers, maka perlu dibenahi melalui sebuah kaji tindak yakni “Harmonizing and Accelerating Journal (HAJo)”. Kaji tindak dilaksanakan selama 1 tahun, dalam 3 siklus, masing-masing terdiri atas 3 tahap yaitu planning, acting, observing dan reflecting. Hasil siklus pertama menunjukkan adanya masalah teknikal yaitu belum ada DOI, review form, notifikasi e-mail otomatis; dan masalah proses publikasi yaitu penggunaan article template, proses submission yang tak lengkap dan editorial review yang lambat. Siklus kedua dapat menyelesaikan masalah dalam siklus pertama dan indeksasi DOAJ. Dalam siklus ketiga, status akreditasi pertama didapatkan (SINTA-3). Disimpulkan bahwa pendekatan HAJo berhasil memperbaiki keharmonisan manajemen jurnal dari segi teknis dan proses publikasi, serta mengakselerasi indeksasi dan akreditasi jurnal. Kata kunci: jurnal ilmiah kesehatan; harmonisasi; manajemen; akselerasi; indeksasi; akreditasi