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All Journal E-Journal of Linguistics Jurnal Pendidikan Bahasa Jepang Undiksha Journal of Applied Studies in Language WIDYABHAKTI Jurnal Ilmiah Populer Bhakti Persada Jurnal Aplikasi IPTEKS SOSHUM : Jurnal Sosial dan Humaniora [Journal of Social Sciences and Humanities] MEDAN MAKNA: Jurnal Ilmu Kebahasaan dan Kesastraan International Journal of Green Tourism Research and Applications Journal of Applied Sciences in Travel and Hospitality International Journal of Glocal Tourism Humanism : Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat JURNAL ILMIAH GLOBAL EDUCATION International Journal of Travel, Hospitality and Events SWARNA Innovative: Journal Of Social Science Research Journal of Commerce Management and Tourism Studies
Lien Darlina
Politeknik Negeri Bali
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Peningkatan Kapasitas Kompetensi Bahasa Jepang Dasar dan Promosi Wisata Pelaku Pariwisata Desa Kemenuh, Kecamatan Sukawati, Kabupaten Gianyar Lien Darlina; Ni Made Sudarmini; Solihin Solihin
Humanism : Jurnal Pengabdian Masyarakat Vol 1, No 3 (2020): Desember
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/hm.v1i3.6796

Abstract

Abstrak Peningkatan kapasitas kompetensi bahasa Jepang Dasar dan peningkatan Promosi Wisata Desa Kemenuh bagi para Pelaku Pariwisata di Desa Kemenuh, Kecamatan Sukawati, Kabupaten Gianyar mutlak diperlukan. Kedua aspek ini sangat penting untuk mendukung industri wisata alam, seni dan budaya yang sekarang sedang berkembang dengan baik dan merupakan ikon pariwisata di daerah tersebut. Dari pengamatan yang dilakukan masih adanya hambatan-hambatan dalam pengelolaan berbagai potensi wisata, terutama tentang promosi wisata alam, seni budaya dan kebahasan yang dihadapi oleh pelaku pariwisata Desa Kemenuh pada saat berkomunikasi verbal dengan wisatawan asing.  Oleh karena itu kemampuan promosi dan komunikasi masyarakat yang tadinya  kebanyakan sebagai petani yang sekarang bergeser menjadi pelaku pariwisata harus diimbangi oleh kemampuan promosi dan kemampuan bahasa asing untuk melayani para wisatawan asing tersebut. Kondisi ini perlu disikapi dengan memberikan pelatihan bahasa asing khususnya bahasa Jepang dasar dan promosi wisata yang menekankan pada pelayanan pariwisata dan komunikasi sehari-hari. Dengan meningkatnya kompetensi bahasa Jepang serta metode promosi pariwisata yang tepat, diharapkan akan meningkatkan kualitas sumber daya masyarakat  Desa Kemenuh  tersebut dalam meningkatkan   kualitas layanan kepada pengunjung (customer service) khususnya wisatawan asing dapat mencapai kepuasan pengunjung (customer satisfaction) yang pada gilirannya wisatawan asing akan lebih banyak datang dan tentunya dapat meningkatkan ekonomi masyarakat. Metode pembelajaran yang digunakan berbasis paradigma student centered dengan pendekatan communicative language teaching yang bertujuan untuk meningkatkan kompetensi komunikasi bahasa Jepang dengan cara mengenalkan suatu konteks yang relevan. Peserta setelah diberikan pelatihan sudah mampu mengucapkan bunyi  ‘hatsuon’, greetings, asking thanking and saying apologies, serta bercakap-cakap: memperkenalkan diri, menyatakan kepunyaan,  menyampaikan angka (pemakaian nomor telepon), menyampaikan skejul ( jam, hari, tanggal, bulan dan tahun),  menjelaskan harga, menjelaskan posisi dan letak suatu benda dan menyampaikan aktifitas dalam tingkatan Bahasa Jepang Dasar.     Kata Kunci: pelatihan Bahasa Jepang, promosi pariwisata, wisata Desa Kemenuh
10.24843 Indonesian Derivative Verb Affixes: a Study of Typological Linguistics Lien Darlina; Ketut Artawa; I Nyoman Sedeng; Made Sri Satyawati
e-Journal of Linguistics Vol 12 No 2 (2018): eJL-July
Publisher : Doctoral Studies Program of Linguistics of Udayana University Postgraduate Program

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (586.02 KB)

Abstract

Based on the typology of the morphological point of view, Indonesian is an agglutinative language. Affixation plays an important role in its morphological processes, meaning that prefixes, suffixes and affixes are added to the word stems to form new words. From the syntactical point of view, its basic word order adheres to SVO. The predicate, which is in the form of verb, has the ability to bind arguments to create a clausal structure. Therefore, it is possible that one verb binds one argument, two arguments and three arguments, highly depending on the type of the verb. As a case study of typological linguistics, this present study is an initial one which explores the Indonesian derivative verbs. The theory of typological linguistics is used to analyze the system through which how the Indonesian derivative verbs are morphologically formed is analyzed. In this case, the verb functioning as the predicate, can bind arguments in order to create a clausal structure. The result of the analysis shows that, from the perspective of the typological linguistics, the Indonesian derivative verbs can be derived from the stems under the categories of 1) noun, 2) adjective, 3) precategory, and 4) verb. It also shows that there are six types of derivational affixes which can be used to form derivative verbs from the four stems mentioned above; they are (1) ber-, (2) ber-an, (3) ter-, (4) meng-, (5) –kan, and (6) –i. The ones which can be attached to nouns to form derivative verbs are ber-, ter-, meng-, -kan , and –i ; the ones which can be attached to adjectives to form derivative verbs are ber-, ter-, meng-, -kan and –i; the ones which can be attached to precategory to form derivative verbs are ber-, ber-an, ter-, meng-, -kan, and –i; and the ones which can be attached to verbs are –kan and –i. The derivational affixes ber-, ter-, and meng- are used to form intransitive derivative verbs, and the derivational affixes meng-, -kan, and –i are used to form transitive derivative verbs.
DAMPAK METODE GALLERY WALK DALAM PEMBELAJARAN BAHASA JEPANG DI JURUSAN PARIWISATA POLITEKNIK NEGERI BALI Kanah Kanah; Wahyuning Dyah; Lien Darlina; Solihin Moelyadi
Jurnal Pendidikan Bahasa Jepang Undiksha Vol. 7 No. 2 (2021)
Publisher : Undiksha Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jpbj.v7i2.35147

Abstract

Penelitian ini bertujuan untuk mendeskripsikan dampak penggunaan metode Gallery Walk dalam Pembelajaran bahasa Jepang di Jurusan Pariwisata, Poiteknik Negeri Bali. Penelitian ini bermanfaat untuk dijadikan referansi untuk semua pengajar dalam mempelajari metode Gallery Walk dan mengimplementasikannya kedalam kelas. Demikian juga untuk pembaca yang ingin mengetahui mengenai dampak penggunaan metode Gallery Walk dalam pembelajaran bahasa Jepang. Sumber data penelitian ini adalah mahasiswa Jurusan Pariwisata tahun pertama semester dua yang telah menerima pembelajaran bahasa Jepang dengan menggunakan metode Gallery Walk. Data penelitian ini berupa hasil kuesioner yang telah dibagikan kepada sampel untuk kemudian dijabarkan agar dapat diketahui dampak penggunaan metode Gallery Walk dalam Pembelajaran bahasa Jepang di Jurusan Pariwisata, Poiteknik Negeri Bali. Hasil penelitian ini menunjukkan bahwa pengalihan metode pembelajaran bahasa Jepang dari metode ceramah ke metode Gallery Walk membawa perubahan yang signifikan terhadap minat belajar mahasiswa. Begitu pula dengan meningkatnya kreatifitas, keberanian untuk berbicara di depan kelas, dan kerjasama dalam kelompok.
Derivational affixes in Japanese and Indonesian Lien Darlina
English Vol 2 No 1 (2018): June 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.062 KB)

Abstract

Japanese and Indonesian seen from morphological typology is an agglutinative language in which the morphological processes are done by affixation, ie by adding prefixes, suffixes and infixes. While the basic sequence sentence structure has a SOV sequence pattern for Japanese and SVO for Indonesian language. The predicate filled by the verb is capable of binding arguments in constructing the clause structure, so that there are verbs with one, two and three arguments, it depends on the type of verb. This study is a preliminary study of Japanese and Indonesian derivative verbs: the study of linguistic typology. The Theory of Linguistic Typology is used to analyze the formation of Japanese and Indonesian derivative verbs in which the verb serves as the core of the predicate to bind the argument in constructing the clause structure. From the perspective of linguistic typology, the results of the analysis show that (1) the basic form of Japanese derivative verb formers are adjectives (keiyoushi) and noun verbs, whereas Indonesian derivative verbs are derived from adjectives, nouns and pre-categorical. (2) The Japanese derivation affixes joining the adjective (keiyoushi) are -める meru, -まるmaru, -がるgaru’, -むmu and which joins the noun verb is -するsuru. While the derivational affix of the Indonesian language that joined the nouns are meng-, ber-, ter-, ke-an, ber-an, ber-kan, per-, -i, per-i, per-kan, the affix that joins the adjective are meng-, ber-, ter-, ke-an, ber-an, ber-kan, per-, -kan, per-i, dan –i and the affixes that join the pre-categorical are meng-, ter-, ber-, ber-an, -i,-kan.
Analysis of service quality by front office department at Alila Villas Uluwatu I Kadek Aryatmaja; Ni Nyoman Sri Astuti; Lien Darlina; I Ketut Sutama; Tyas Raharjeng Pamularsih
International Journal of Green Tourism Research and Applications Vol 3 No 1 (2021): June 2021
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v3i1.2072

Abstract

This study aims to determine the service quality and efforts of the Front Office department at Alila Villas Uluwatu in maintaining and improving the quality of its services. This research used a descriptive statistical analysis with purposive sampling method and collecting data using the method of observation, interviews, literature study, and documentation. The results on this research was the service quality of the Front Office department at Alila Villas Uluwatu are good and optimal. The quality service of Front Office department at Alila Villas Uluwatu based on 5 variables, namely tangible, reliability, responsiveness, assurance and empathy. The analysis results showed that all variables has greater percentage of positive reviews than negative reviews. The advice that can be given is to inform more clearly about the location in each Front Office section such as the lobby and villa.
PROMOTION STRATEGY WEDDING PACKAGE (A CASE STUDY AT KARMA KANDARA RESORTS BALI) Ni Made Bintariani; I Putu Astawa; Lien Darlina
Journal of Applied Sciences in Travel and Hospitality Vol 1 No 2 (2018): June 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (340.015 KB)

Abstract

This study aim to determine the promotional strategies applied and the most effective promotional strategy used for wedding package at Karma Kandara Resorts Bali. Collecting data in this study thourgh in dept-interview with the hotel. Data analysis technique used are qualitative descriptive techniques. The result of the research show the implantation of strategy for wedding package at Karma Kandara Resorts Bali such as advertising, personal selling, selling promotion, and publicity. All of the promotional strategies that are used most effectively are Personal Selling for wedding package at Karma Kandara Resorts Bali
ANALYSIS OF CUSTOMER SATISFACTION TO ROOM SERVICE QUALITY ON LITTLE NAN YANG RESTAURANT IN LE GRANDE BALI ULUWATU I Kade Bagus Dwi Wikrama; I Gusti Agung Mas Krisna Komala Sari; Lien Darlina
Journal of Applied Sciences in Travel and Hospitality Vol 1 No 1 (2018): March 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (445.08 KB)

Abstract

The increasing of suporting tourism accomodation in bali, makes competition to get customers more difficult. That caused by the diferent services provided by the each of service provide. One of type of service that often provide to costumers is Room Service, which is room service increasingly increasing caused by customers requestition that basicly want to get and enjoy fast and practicaly without having wait in a long time. Relating of that cased, it makes one of challenge by accomodation provider likes hotel Le Grande Bali Uluwatu to keep compete with others providers. One othe strategy taken by this hotel is to keep the Quality of Service that provide to customers. With optimal service, hope service provider can complete customers expectation, then customers will be back and enjoy the services that given from service provider. The purpose this study is to find out how room service quality by the customers satisfaction at hotel Le Grande Bali Uluwatu and to know which indicators are classified in 4 kuadran diagram kartesius This reserach was conducted in hotel Le Grande Bali Uluwatu with customers who used room service as respondent during stay on hotel Le Grande Bali Uluwatu. Data collected by the questionnaires and analysis by importance performance analisys. The result from the reserach indication that room service in hotel Le Grande Bali Uluwatu provided was quietly satisfactory. It can be seen an the average of the assessement of the implementation of the company reach 4,56%, greater than the rating of impotance which is 4,59%, which mean that quality of service given by hotel Le Grande Bali Uluwatu is quitely satisfactory. In the placement of Cartesian diagram have three indicator that go into quadrant A (main priority) and there are also two indicator that go into the quadrant D (Excessive) so it becomes an important task for the company to pay more attention to the tourists need to complete future customer expectations.
Implementation of upselling as a strategy in increasing room sales by guest relation host at Alila Seminyak Hotel Putu Risky Meliarini; Made Sudiarta; Lien Darlina
Journal of Applied Sciences in Travel and Hospitality Vol 4 No 1 (2021): JASTH: Journal of Applied Sciences in Travel and Hospitality
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasth.v4i1.2049

Abstract

The purpose of this research is to determine the implementation of upselling as a strategy in increasing room sales at Alila Seminyak hotels and to find out alternative upselling strategies that should be implemented by Guest Relations Hosts in increasing room sales at Alila Seminyak hotels. The analysis technique used is the Sequential Exploratory mixed method design; Internal Factor Summary (IFAS) Matrix, External Factor Analysis Summary (EFAS) Matrix, Internal-External (IE) Matrix, SWOT analysis, and Quantitative Strategic Planning Matrix (QSPM). The analysis result of the IFAS matrix with the main strength is that the Alila Seminyak hotel has ten types of rooms that can support upselling activities to guests and can increase room sales, while the main weakness is the lack of providing special prices for guests who upselling. The analysis result of the EFAS matrix is that the main opportunity is the friendliness of the community, environment, and culture around the Alila Seminyak hotel, while the main threat is the tax policy that applies to tourists who are taken into consideration when wanting to upselling. Based on the results of the IE matrix analysis, the Alila Seminyak hotel is in the position of Growth Strategy (Cell II). The results of the SWOT analysis resulted in nine alternative upselling strategies, where three alternative upselling strategies were prioritized which were calculated by the QSPM matrix with a total TAS 232.64, 225.55, and 216.54.
BALI-BALIKU BEACH FRONT LUXURY VILLAS’ RECEPTIONIST UDERSTANDING OF STANDARD OPERATING PROCEDURES I Putu Dede Sukadana Putra; Lien Darlina; I Ketut Suarta
Journal of Applied Sciences in Travel and Hospitality Vol 1 No 1 (2018): March 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.318 KB)

Abstract

This paper aims to find out how much receptionist staff understandi standard operating procedure (SOP) in Bali-Baliku Beach Front Luxury Villas. This paper was made because of the interest of the writer about the changes that occurred after the implementation of standard operating procedure (SOP) in Bali-Baliku Beach Front Luxury Villas considering that the standard operational procedure is an important thing in a company as a document or tool to achieve company goals. This research uses descriptive qualitative research method. Methods of data collection in this study are interviews, observations, questionnaires, and literature study. The results of this study indicate that: 1) All employees of the receptionist have done their duties and responsibilities in implementing standard operating procedures (SOP) very well and correctly, in accordance with the direction of the front office superiors in Bali Baliku Beach Front Luxury Villas. 2) All employees of the receptionist have a good understanding of the definition of operational standard procedures and can define them. 3) All receptionist employees have understood and implemented the stages in serving the guests such as the stages of serving the guest check-in, serving the check-out guest, informing the porter service, posting guest payments, doing print out registration cards, scanning guest id, settle cash payment, and settle payment by credit card properly and in accordance with SOP applicable in receptionist section.
THE APPLICATION OF STANDARD OPERATIONAL PROCEDURES BY FRONT OFFICE DEPARTEMENT TO INCREASE GUESTS’ SATISFACTION IN THE HAVEN BALI SEMINYAK I Kadek Deo Sudiatmita; I Wayan Jendra; Luh Linna Sagitarini; Lien Darlina
Journal of Applied Sciences in Travel and Hospitality Vol 1 No 4 (2018): December 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (275.105 KB)

Abstract

This study aims to find out the application of standard operational procedures by front office departments in The Haven Bali Seminyak to improve guest satisfaction and to know the implementation of SOP (Standard Operation Procedure) that need to be improved and maintained by front office department. There are 15 SOP that are divided into 3 SOP namely GSA, GRO and BSA. Respondents in this research are 10 of the management ranks in the Front Office Department of The Haven Bali Seminyak. This research uses quantitative descriptive analysis technique using Likert scale 5 level. The data obtained were processed using the technique of descriptive statistic. In this study, the entire implementation of standard operational procedures by the department of front office shows that the implementation is fully implemented, although from 15 existing SOP, there are 4 SOP that need to be upgraded: welcome greetings, VIP check-in and check-out guest handling, luggage storage, and baggage arrival. Therefore, the company needs to provide training with the approach and training method by using the standard operational procedure themseves so that the services provided can satisfy the guests.
Co-Authors I Gusti Agung Mas Krisna Komala Sari I Gusti Agung Mas Krisna Komala Sari I Kade Bagus Dwi Wikrama I Kadek Aryatmaja I Kadek Deo Sudiatmita I Ketut Artawa I Ketut Astawa I Ketut Suarta I Ketut Sutama I Komang Triartha Pramana I Made Aditya Wiguna I Made Budiasa I Made Sumartana I Nyoman Meirejeki I Nyoman Sedeng I Putu Astawa I Putu Dede Sukadana Putra I Wayan Arya Pradiptha I Wayan Jendra I Wayan Nurjaya Ida Ayu Elistyawati Ida Bagus Artha Adnyana Kanah Kanah Luh Linna Sagitarini Luh Mei Wahyuni Made Sri Satyawati Made Sudiarta Ni Luh Eka Armoni Ni Luh Putu Sri Sartika Wati Ni Made Bintariani Ni Made Ernawati Ni Made Rai Sukmawati Ni Made Sudarmini Ni Nyoman Sri Astuti Ni Wayan Wahyu Astuti Putu Risky Meliarini Rita Maria Sahara Selvie Ratna Ivone Mandang Si Luh Made Krisnayanti Solihin Solihin Moelyadi Solihin Solihin Solihin Solihin Tyas Raharjeng Pamularsih Wahyuning Dyah Wayan Nurjaya